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Correspondence information

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$16

$23

$28

How much do correspondence jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for correspondence in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

How does a Correspondence professional typically collaborate with other departments within an organization?

Correspondence professionals play a crucial role in ensuring smooth communication across various departments. They frequently coordinate with teams such as legal, customer service, and management to draft, review, and distribute both internal and external communications. This collaboration helps maintain consistency in messaging and ensures that all outgoing correspondence aligns with company policies and standards. The role often requires strong interpersonal skills and attention to detail, as timely and accurate communication can impact customer satisfaction and organizational efficiency.

What is the difference between Correspondence vs Customer Service Representative?

AspectCorrespondenceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; writing skillsHigh school diploma; communication skills
Work EnvironmentOffice, remote, or administrative settingsCall centers, retail, or office environments
Industry UsageBusiness, legal, or administrative sectorsRetail, telecommunications, service industries
Common Search IntentWriting, communication, administrative tasksCustomer support, communication skills

Correspondence roles focus on writing and managing written communication, often in administrative or legal contexts. Customer Service Representatives primarily handle direct customer interactions and support. While both require strong communication skills, correspondence emphasizes written tasks, whereas customer service involves verbal and interpersonal skills.

What are the key skills and qualifications needed to thrive as a Correspondence Specialist, and why are they important?

To thrive as a Correspondence Specialist, you need strong written communication skills, attention to detail, and proficiency in grammar and formatting, often supported by a degree in communications, English, or a related field. Familiarity with office productivity software, document management systems, and customer relationship management (CRM) tools is typically required. Excellent organization, time management, and the ability to handle sensitive information with discretion are valuable soft skills in this role. These skills ensure clear, accurate, and professional communication, which helps maintain positive relationships and efficient business operations.

What are correspondence jobs?

Correspondence jobs typically involve managing, organizing, and responding to written communications on behalf of an organization or individual. This can include handling emails, letters, memos, and other forms of communication, ensuring that messages are delivered efficiently and professionally. Professionals in these roles often need excellent writing, organizational, and communication skills. They may work in administrative departments, customer service, or legal offices, and are critical for maintaining clear and effective communication within and outside the organization.
More about Correspondence jobs
What cities are hiring for Correspondence jobs? Cities with the most Correspondence job openings:
What are the most commonly searched types of Correspondence jobs? The most popular types of Correspondence jobs are:
What states have the most Correspondence jobs? States with the most job openings for Correspondence jobs include:
What job categories do people searching Correspondence jobs look for? The top searched job categories for Correspondence jobs are:
Correspondence jobs near you
Infographic showing various Correspondence job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,271 per year, or $23.2 per hour.
Correspondence Representative

Correspondence Representative

Internet Brands

Minneapolis, MN • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

38th of 186 rated software companies

Job description

Premier Disability Services, a division of Internet Brands. We are seeking qualified Correspondence Representatives to join our high-volume call center team based in Minneapolis, MN.
About Us: Premier Disability Services is a growing company that is a full-service social security disability advocacy firm. We assist customers in applying for Social Security Disability at every stage of the process whether they are first time, have been denied or going to a hearing in all 50 states. Our services have helped over 100,000 individuals in filing their application successfully.
We're looking for people who thrive on helping customers with a passion for service to join our growing call center. Join us and be part of one of the largest Social Security Disability Firms in the Nation! Our values of integrity, passion and teamwork are the foundation of who we are and drive our missions to be the trusted advocates of our clients.
Compensation: $14/hr (remote) OR $16/hr (onsite in MN) with the opportunity to earn up to $500/month in performance-based bonuses.
Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas
Work Location:
Minnesota (Brooklyn Park): Onsite only - Pay Starts at $16/hr
All other listed states: Remote - Pay starts at $14/hr
Terms: Full-Time, hourly, non-exempt
Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM CST
Responsibilities:
  • Provide administrative support for disability case management through completion and submissions of complex documentation, forms, evidence or correspondence necessary to facilitate or complete our representation of a claim.
  • Professionally handle a mix of inbound/outbound calls and correspondence to government offices, i.e., Social Security Disability, clients, etc. to obtain and process information on a clients claim or complete forms.
  • Obtain medical and vocational documentation via mail, phone and computer software systems.
  • Meet a high-volume workload while complying with department standards for daily metric goals and monthly audits. Regarding quality, production and processing times.
  • Read, annotate, and summarize records/information using appropriate terminology, and resolve conflicts within records, preparing written reports of findings and documenting in systems of record.
  • Effectively communicating Premier Disability Service program details to clients in a clear and understandable manner.
  • Navigating multiple computer windows to access several systems.
What we're looking for:
Education and Experience:
  • 2-years work experience in high volume claims processing/caseload management or customer experience.
  • 2 years direct experience working in an office environment or call center.
  • Strong verbal and written communication skills
  • High school diploma or GED required; two-year associate degree preferred.
  • Excellent verbal and written communication skills
  • Strong computer knowledge and excellent typing skills at least 50WPM.
  • Ability to multitask in a fast-paced environment.
Qualities:
  • Independently maintain a high-volume workload while complying with agency standards for quality, production, and processing time.
  • Professional demeanor and telephone etiquette with the ability to de-escalate scenarios through conflict resolution skills.
  • Commitment to strong attendance.
  • Ability to manage multiple priorities and meet departmental turnaround times.
  • Demonstrate independent problem solving and decision-making ability.
  • Ability to communicate clearly and concisely with clients, managers, and co-workers - both verbally and in written format.
  • Must have sharp attention to detail and ability to perform with a high degree of accuracy.
  • Strong analytical skills to review documents and reach sound decisions.
  • Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call/correspondence quality, timeliness, and productivity.
  • Work harmoniously with peers within a small team environment to accomplish both personal and team performance goals.
  • Work overtime, as needed, to meet daily deadlines.
  • Available for 8-hour shifts between 8am to 6pm CST working hours.
  • Bilingual in English/Spanish skills a PLUS.
What we offer:
  • Medical, Dental and Vision insurance.
  • PTO and paid holidays!
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company!
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands - your application will be routed only to the employer and role you select.
Employment Type: Full-Time

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