Correspondence Representative
$40K - $52K/yr
As the Correspondence Representative 2 you will * Research and resolve provider correspondence and disputes by reviewing claims, case documentation, and available system information. * Perform ...
New
Correspondence Representative
$40K - $52K/yr
As the Correspondence Representative 2 you will * Research and resolve provider correspondence and disputes by reviewing claims, case documentation, and available system information. * Perform ...
New
Correspondence Analyst
Washington, DC · On-site +1
$102K - $158K/yr
Conducting fact finding in order to respond to incoming tasks, correspondence, and other requests for information, covering a variety of subjects and functions. * Reviewing all outgoing responses to ...
Correspondence Analyst
Washington, DC · On-site +1
$102K - $158K/yr
Conducting fact finding in order to respond to incoming tasks, correspondence, and other requests for information, covering a variety of subjects and functions. * Reviewing all outgoing responses to ...
Overview This position is responsible for the processing of correspondence received in the Patient Accounts Department to include, but not limited to direct contact with Insurance companies for ...
Overview This position is responsible for the processing of correspondence received in the Patient Accounts Department to include, but not limited to direct contact with Insurance companies for ...
Correspondence Specialist
Buffalo, NY · Hybrid
$18 - $22/hr
The Correspondence Specialist is an important member of Our Billing Team. This individual is responsible for all electronic and paper correspondence. The Correspondence Specialist is responsible for ...
Correspondence Specialist
Buffalo, NY · Hybrid
$18 - $22/hr
The Correspondence Specialist is an important member of Our Billing Team. This individual is responsible for all electronic and paper correspondence. The Correspondence Specialist is responsible for ...
Correspondence Coordinator
Pinehurst, NC · On-site
Overview This position is responsible for the processing of correspondence received in the Patient Accounts Department to include, but not limited to direct contact with Insurance companies for ...
Correspondence Coordinator
Pinehurst, NC · On-site
Overview This position is responsible for the processing of correspondence received in the Patient Accounts Department to include, but not limited to direct contact with Insurance companies for ...
Correspondence Clerk
Lansing, MI · On-site
Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through ...
Correspondence Clerk
Lansing, MI · On-site
Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through ...
Correspondence Specialist
Buffalo, NY · On-site
$20 - $24/hr
The Correspondence Specialist is an important member of Our Billing Team. This individual is responsible for all electronic and paper correspondence. The Correspondence Specialist is responsible for ...
Correspondence Specialist
Buffalo, NY · On-site
$20 - $24/hr
The Correspondence Specialist is an important member of Our Billing Team. This individual is responsible for all electronic and paper correspondence. The Correspondence Specialist is responsible for ...
Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through ...
Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through ...
Correspondence Management Analyst
Arlington, VA · On-site
$75K - $82K/yr
Description Endictus Corp is seeking a Correspondence Management Analyst with Active DoD Secret Clearance. This is an in-person position reporting to an office at the Pentagon. Responsibilities ...
Correspondence Management Analyst
Arlington, VA · On-site
$75K - $82K/yr
Description Endictus Corp is seeking a Correspondence Management Analyst with Active DoD Secret Clearance. This is an in-person position reporting to an office at the Pentagon. Responsibilities ...
Correspondence Representative
$40K - $52K/yr
As the Correspondence Representative 2 you will * Research and resolve provider correspondence and disputes by reviewing claims, case documentation, and available system information. * Perform ...
New
Correspondence Representative
$40K - $52K/yr
As the Correspondence Representative 2 you will * Research and resolve provider correspondence and disputes by reviewing claims, case documentation, and available system information. * Perform ...
New
Correspondence Coordinator
Pinehurst, NC · On-site
Job Title This position is responsible for the processing of correspondence received in the Patient Accounts Department to include, but not limited to direct contact with Insurance companies for ...
Correspondence Coordinator
Pinehurst, NC · On-site
Job Title This position is responsible for the processing of correspondence received in the Patient Accounts Department to include, but not limited to direct contact with Insurance companies for ...
Correspondence Analyst
Arlington, VA · On-site +1
$102K - $133K/yr
Receive, analyze, and process high-visibility correspondence (including White House, Congressional, and public inquiries) directed to executive leadership, utilizing task management systems (e.g ...
Correspondence Analyst
Arlington, VA · On-site +1
$102K - $133K/yr
Receive, analyze, and process high-visibility correspondence (including White House, Congressional, and public inquiries) directed to executive leadership, utilizing task management systems (e.g ...
Overview This position is accountable to handle all correspondence through electronic and paper means that is received from subscribers of BCBSM and BCN. Responsible for organization of ...
Overview This position is accountable to handle all correspondence through electronic and paper means that is received from subscribers of BCBSM and BCN. Responsible for organization of ...
Correspondence Specialist
Augusta, ME · On-site
The Correspondence Specialist is responsible for providing timely, accurate, and customer-focused support to patients and internal departments. This position plays a key role in the daily ...
Correspondence Specialist
Augusta, ME · On-site
The Correspondence Specialist is responsible for providing timely, accurate, and customer-focused support to patients and internal departments. This position plays a key role in the daily ...
Correspondence Clerk
Lansing, MI · On-site
Job Title This position is accountable to handle all correspondence through electronic and paper means that is received from subscribers of BCBSM and BCN. Responsible for organization of ...
Correspondence Clerk
Lansing, MI · On-site
Job Title This position is accountable to handle all correspondence through electronic and paper means that is received from subscribers of BCBSM and BCN. Responsible for organization of ...
Correspondence Specialist
Augusta, ME · On-site
$18 - $20/hr
The Correspondence Specialist is responsible for providing timely, accurate, and customer-focused support to patients and internal departments. This position plays a key role in the daily ...
Correspondence Specialist
Augusta, ME · On-site
$18 - $20/hr
The Correspondence Specialist is responsible for providing timely, accurate, and customer-focused support to patients and internal departments. This position plays a key role in the daily ...
Correspondence Specialist
Augusta, ME · On-site
Correspondence Specialist Kennebec Pharmacy and Home Care is your local home infusion pharmacy and home medical equipment provider dedicated to making better living possible. We offer an array of ...
Correspondence Specialist
Augusta, ME · On-site
Correspondence Specialist Kennebec Pharmacy and Home Care is your local home infusion pharmacy and home medical equipment provider dedicated to making better living possible. We offer an array of ...
Correspondence Clerk
Lansing, MI · On-site
Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through ...
Correspondence Clerk
Lansing, MI · On-site
Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through ...
Correspondence Representative
$40K - $52K/yr
As the Correspondence Representative 2 you will * Research and resolve provider correspondence and disputes by reviewing claims, case documentation, and available system information. * Perform ...
New
Correspondence Representative
$40K - $52K/yr
As the Correspondence Representative 2 you will * Research and resolve provider correspondence and disputes by reviewing claims, case documentation, and available system information. * Perform ...
New
Correspondence Analyst
Washington, DC · On-site
$102K/yr
Reviewing incoming and outgoing tasking deliverable and correspondence * Performing one or multiple administrative, research, and/or analytical duties and liaison activities * Drafting initial ...
Correspondence Analyst
Washington, DC · On-site
$102K/yr
Reviewing incoming and outgoing tasking deliverable and correspondence * Performing one or multiple administrative, research, and/or analytical duties and liaison activities * Drafting initial ...
Correspondence information
See salary details
$16.83 - $17.90
9% of jobs
$18.94 is the 25th percentile. Wages below this are outliers.
$17.90 - $18.97
17% of jobs
$18.97 - $20.04
4% of jobs
$20.04 - $21.11
4% of jobs
$21.11 - $22.18
9% of jobs
$22.18 - $23.25
1% of jobs
The median wage is $23.84 / hr.
$23.25 - $24.32
12% of jobs
$24.32 - $25.39
11% of jobs
$26.30 is the 75th percentile. Wages above this are outliers.
$25.39 - $26.46
11% of jobs
$26.46 - $27.53
13% of jobs
$27.53 - $28.61
11% of jobs
$16
$23
$28
How much do correspondence jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for correspondence in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.
What is a correspondence?
Correspondence jobs typically involve managing, organizing, and responding to written communications on behalf of an organization or individual. This can include handling emails, letters, memos, and other forms of communication, ensuring that messages are delivered efficiently and professionally. Professionals in these roles often need excellent writing, organizational, and communication skills. They may work in administrative departments, customer service, or legal offices, and are critical for maintaining clear and effective communication within and outside the organization.
What are the key skills and qualifications needed to thrive as a correspondence specialist?
To thrive as a Correspondence Specialist, you need strong written communication skills, attention to detail, and proficiency in grammar and formatting, often supported by a degree in communications, English, or a related field. Familiarity with office productivity software, document management systems, and customer relationship management (CRM) tools is typically required. Excellent organization, time management, and the ability to handle sensitive information with discretion are valuable soft skills in this role. These skills ensure clear, accurate, and professional communication, which helps maintain positive relationships and efficient business operations.
How does a correspondence professional typically collaborate with other departments within an organization?
Correspondence professionals play a crucial role in ensuring smooth communication across various departments. They frequently coordinate with teams such as legal, customer service, and management to draft, review, and distribute both internal and external communications. This collaboration helps maintain consistency in messaging and ensures that all outgoing correspondence aligns with company policies and standards. The role often requires strong interpersonal skills and attention to detail, as timely and accurate communication can impact customer satisfaction and organizational efficiency.
What is the difference between Correspondence vs Customer Service Representative?
| Aspect | Correspondence | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; writing skills | High school diploma; communication skills |
| Work Environment | Office, remote, or administrative settings | Call centers, retail, or office environments |
| Industry Usage | Business, legal, or administrative sectors | Retail, telecommunications, service industries |
| Common Search Intent | Writing, communication, administrative tasks | Customer support, communication skills |
Correspondence roles focus on writing and managing written communication, often in administrative or legal contexts. Customer Service Representatives primarily handle direct customer interactions and support. While both require strong communication skills, correspondence emphasizes written tasks, whereas customer service involves verbal and interpersonal skills.
More about Correspondence jobs
What cities are hiring for Correspondence jobs?
Cities with the most Correspondence job openings:
What are the most commonly searched types of Correspondence jobs?
The most popular types of Correspondence jobs are:
What states have the most Correspondence jobs?
States with the most job openings for Correspondence jobs include:
What job categories do people searching Correspondence jobs look for?
The top searched job categories for Correspondence jobs are:
Correspondence Representative
Remote
Humana •
Health Care and Social Assistance • 10K+ employees10,000+ employees
8.0
Based on 267 frontline employees who took The Breakroom Quiz
169th of 314 rated insurance
People enjoy working here
Good employer
Recommended by students
Paid breaks
Recommended by parents
$40K - $52K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
New
Job description
Become a part of our caring community
As the Correspondence Representative 2 will work in a back-office, non-phone, production-based environment reviewing and researching provider correspondence and disputes. You will root cause issues by reviewing case details, claims information, documentation, and established processes.
You will research provider concerns, determining the appropriate next steps for resolution, document case activity, and generating required system-based correspondence.
We are looking for associates to balance productivity expectations with accuracy, quality, and case resolution.
Use your skills to make an impact
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
As the Correspondence Representative 2 will work in a back-office, non-phone, production-based environment reviewing and researching provider correspondence and disputes. You will root cause issues by reviewing case details, claims information, documentation, and established processes.
You will research provider concerns, determining the appropriate next steps for resolution, document case activity, and generating required system-based correspondence.
We are looking for associates to balance productivity expectations with accuracy, quality, and case resolution.
As the Correspondence Representative 2 you will
Research and resolve provider correspondence and disputes by reviewing claims, case documentation, and available system information.
Perform detailed research and root-cause analysis while following established processes and documenting case activity.
Generate and send required system-based correspondence and route requests to internal departments when you need additional information or review.
Manage assigned inventory while maintaining productivity, accuracy, quality, and required turnaround times, with opportunities to cross-train
Use your skills to make an impact
Required Qualifications:
1 or more years of Healthcare claims experience
2 or more years of Customer Service and/or administrative experience (in past 5 years)
Proficiency with Microsoft Outlook (email communication)
1 or more year of technical experience (multiple system platforms and split screens simultaneously)
Preferred Qualifications
1 or more years of Medicare and/or Medicaid experience
Familiarity with MHK knowledge
CAS experience
Familiarity with CRM knowledge
Experience with provider reimbursement policy analysis and documentation
Knowledge of regulatory requirements and compliance standards for health insurance.
Microsoft Word (document creation) and Excel (formulas)
Additional Information
Training:
Scheduled to start on Monday, October 19th, 2026.
Virtual training- 3-4 weeks with a schedule of 8:00 AM - 4:30 PM EST (Eastern Standard Time) Monday - Friday.
We may extend the training and weeks nesting on business needs.
You must be on time, in a quiet environment, dressed appropriately, with your camera ON during training and for other meetings required by leadership.
Work Schedule for Following Training:
Following training, we require associates to have flexibility to work any 8-hour shift between the hours of 6:00 AM - 6:30 PM EST time, Monday - Friday. May require some weekends and overtime, based on needs.
Appraisal Period (First 120 Days): Dedicated to learning and development; therefore, perfect attendance is expected during classroom training and the nesting period.
Time Off During Initial Training: No time off is permitted during the first six (6) weeks due to the intensity and sequencing of required training. Perfect attendance is strongly encouraged
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1961
