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Correspondence Jobs in Indiana (NOW HIRING)

Complete Billing Services

Insurance Follow-up

Greenwood, IN · On-site

$36K - $50K/yr

Also involves working correspondence, taking incoming calls, and contacting patient's to gather insurance information in order to initiate the billing process. Essential Duties of the Position

RevOne Companies

Insurance Follow-up

Greenwood, IN · On-site

$16 - $19/hr

Also involves working correspondence, taking incoming calls, and contacting patient's to gather insurance information in order to initiate the billing process. Essential Duties of the Position

RevOne Companies

Insurance Follow-up

Greenwood, IN · On-site

$36K - $50K/yr

Also involves working correspondence, taking incoming calls, and contacting patient's to gather insurance information in order to initiate the billing process. Essential Duties of the Position

City Of Gary

Zoning Administrative Assistant

Gary, IN · On-site

$18 - $24.25/hr

Prepare routine correspondence, letters, forms, and reports using approved departmental templates. * Maintain department calendars and meeting schedules. * Assist staff with document preparation ...

Franciscan Alliance

Administrative Assistant

Greenwood, IN · On-site

$16.50 - $22.25/hr

The person who responds to calls, edits correspondence, schedules meetings and updates office records. We know your skills are in high demand in many offices but when you work with Franciscan Health ...

Caesars Entertainment

TRACK LABORER

Shelbyville, IN · On-site

Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to ...

Ceasars Entertainment

TRACK LABORER

Shelbyville, IN · On-site

Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to ...

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All JobsCorrespondence JobsCorrespondence Jobs in Indiana

Correspondence information

See Indiana salary details

$16

$22

$27

How much do correspondence jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for correspondence in Indiana is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.14 per hour, depending on experience, location, and employer.

How does a correspondence professional typically collaborate with other departments within an organization?

Correspondence professionals play a crucial role in ensuring smooth communication across various departments. They frequently coordinate with teams such as legal, customer service, and management to draft, review, and distribute both internal and external communications. This collaboration helps maintain consistency in messaging and ensures that all outgoing correspondence aligns with company policies and standards. The role often requires strong interpersonal skills and attention to detail, as timely and accurate communication can impact customer satisfaction and organizational efficiency.

What is the difference between Correspondence vs Customer Service Representative?

AspectCorrespondenceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; writing skillsHigh school diploma; communication skills
Work EnvironmentOffice, remote, or administrative settingsCall centers, retail, or office environments
Industry UsageBusiness, legal, or administrative sectorsRetail, telecommunications, service industries
Common Search IntentWriting, communication, administrative tasksCustomer support, communication skills

Correspondence roles focus on writing and managing written communication, often in administrative or legal contexts. Customer Service Representatives primarily handle direct customer interactions and support. While both require strong communication skills, correspondence emphasizes written tasks, whereas customer service involves verbal and interpersonal skills.

What are the key skills and qualifications needed to thrive as a correspondence specialist?

To thrive as a Correspondence Specialist, you need strong written communication skills, attention to detail, and proficiency in grammar and formatting, often supported by a degree in communications, English, or a related field. Familiarity with office productivity software, document management systems, and customer relationship management (CRM) tools is typically required. Excellent organization, time management, and the ability to handle sensitive information with discretion are valuable soft skills in this role. These skills ensure clear, accurate, and professional communication, which helps maintain positive relationships and efficient business operations.

What is a correspondence?

Correspondence jobs typically involve managing, organizing, and responding to written communications on behalf of an organization or individual. This can include handling emails, letters, memos, and other forms of communication, ensuring that messages are delivered efficiently and professionally. Professionals in these roles often need excellent writing, organizational, and communication skills. They may work in administrative departments, customer service, or legal offices, and are critical for maintaining clear and effective communication within and outside the organization.
What are the most commonly searched types of Correspondence jobs in Indiana? The most popular types of Correspondence jobs in Indiana are:
What are popular job titles related to Correspondence jobs in Indiana? For Correspondence jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Correspondence jobs in Indiana look for? The top searched job categories for Correspondence jobs in Indiana are:
Correspondence jobs near you
Infographic showing various Correspondence job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $45,933 per year, or $22.1 per hour.

Insurance Follow-up

Complete Billing Services

Greenwood, IN • On-site

$36K - $50K/yr

Full-time

Re-posted 9 days ago

Job description

Description

Position Summary

The Insurance Follow-up Representative is responsible is to insure that all necessary processing has been completed for any and all involved insurance policies to resolve account balances. Adhering to the procedures and steps set in the department procedures. Also involves working correspondence, taking incoming calls, and contacting patient's to gather insurance information in order to initiate the billing process.


Essential Duties of the Position

  • Obtain insurance information
  • Reconcile FACS to the client system
  • Ensure proper credit is given to payments or adjustments that have been posted
  • Handle all correspondence.
  • Review correspondence, notate accounts, and follow up if needed
  • Verify correspondence is sent to be scanned on the accounts for future reference
  • Tie or untie accounts as needed while working the accounts
  • Attempt to resolve all patient concerns on every call
  • Maintain quality customer service
  • Retrieves, sustains and communicates all designated reports
  • Develops and retains professional relationship insurance company representatives
  • Maintains confidentiality at all times (i.e., PHI HIPAA, and HITEC)
  • Supports the mission and goals of the company

Responsibilities of the Position

  • Computer proficiency skills are required
  • Ability to learn multiple databases
  • Ability to multi-task (speaking on the phone and updating account information, demographics and notes)


Requirements

Requirements of the Position

  • Must be organized, detail oriented, and flexible.
  • Must have the ability to perform repeated tasks with a high level of accuracy.
  • Must have working knowledge of CBS policies and procedures.
  • Must have working knowledge of HIPAA and Red Flag regulations.
  • Must possess a thorough understanding of Complete Billing Services employee handbook as well as policies & procedures surrounding all related functions.


Difficulty of Work

The work can include some difficult aspects dealing with accounts, insurance representatives and in some cases the patients or RP on the account. Account procedures are outlined in the CBS procedures and help guide representatives through accounts.


Responsibility

The incumbent works in a team concept, but will need to be able to work accounts on his/her own. Accounts are randomly checked for training purposes. Errors may be caught, but not immediately. Work is somewhat independent in nature. The incumbent makes a substantial impact on the processing of the account based on actions completed.


Personal Work Relationships

Incumbent works with colleagues, team leads, supervisors and management staff.


Schedule: Full-Time Monday through Friday between 7AM - 5PM EST 


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