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Correspondence Jobs in Indiana (NOW HIRING)

Secretary (OA)

Muncie, IN · On-site

$55K/yr

Experience reviewing correspondence, reports, and administrative documents for format, grammar, punctuation, mathematical accuracy, and completeness prior to routing or signature. * Experience ...

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Correspondence information

See Indiana salary details

$16

$22

$27

How much do correspondence jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for correspondence in Indiana is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.14 per hour, depending on experience, location, and employer.

What is a correspondence?

Correspondence jobs typically involve managing, organizing, and responding to written communications on behalf of an organization or individual. This can include handling emails, letters, memos, and other forms of communication, ensuring that messages are delivered efficiently and professionally. Professionals in these roles often need excellent writing, organizational, and communication skills. They may work in administrative departments, customer service, or legal offices, and are critical for maintaining clear and effective communication within and outside the organization.

What are the key skills and qualifications needed to thrive as a correspondence specialist?

To thrive as a Correspondence Specialist, you need strong written communication skills, attention to detail, and proficiency in grammar and formatting, often supported by a degree in communications, English, or a related field. Familiarity with office productivity software, document management systems, and customer relationship management (CRM) tools is typically required. Excellent organization, time management, and the ability to handle sensitive information with discretion are valuable soft skills in this role. These skills ensure clear, accurate, and professional communication, which helps maintain positive relationships and efficient business operations.

How does a correspondence professional typically collaborate with other departments within an organization?

Correspondence professionals play a crucial role in ensuring smooth communication across various departments. They frequently coordinate with teams such as legal, customer service, and management to draft, review, and distribute both internal and external communications. This collaboration helps maintain consistency in messaging and ensures that all outgoing correspondence aligns with company policies and standards. The role often requires strong interpersonal skills and attention to detail, as timely and accurate communication can impact customer satisfaction and organizational efficiency.

What is the difference between Correspondence vs Customer Service Representative?

AspectCorrespondenceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; writing skillsHigh school diploma; communication skills
Work EnvironmentOffice, remote, or administrative settingsCall centers, retail, or office environments
Industry UsageBusiness, legal, or administrative sectorsRetail, telecommunications, service industries
Common Search IntentWriting, communication, administrative tasksCustomer support, communication skills

Correspondence roles focus on writing and managing written communication, often in administrative or legal contexts. Customer Service Representatives primarily handle direct customer interactions and support. While both require strong communication skills, correspondence emphasizes written tasks, whereas customer service involves verbal and interpersonal skills.

What are the most commonly searched types of Correspondence jobs in Indiana?

The most popular types of Correspondence jobs in Indiana are:

What are popular job titles related to Correspondence jobs in Indiana?

For Correspondence jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Correspondence jobs in Indiana look for?

The top searched job categories for Correspondence jobs in Indiana are:

Infographic showing various Correspondence job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $45,933 per year, or $22.1 per hour.

$55K/yr

Full-time

Posted 10 days ago


U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

311th of 855 rated public administrative organizations


Job description

WHAT IS LARGE BUSINESS & INTERNATIONAL?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • LB&I, Large Business & International -positions available in PTE, WCPA, ECPA, TTPO or WEIIC
  • Remain in POD - The vacancy will be filled at the selectee's official permanent position of record, post-of-duty (POD).
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
SPECIALIZED EXPERIENCE GS-08: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.
Specialized experience includes:

  • Experience screening telephone calls, visitors, and administrative inquiries; coordinating conferences and meetings; and preparing meeting records or minutes.
  • Experience reviewing correspondence, reports, and administrative documents for format, grammar, punctuation, mathematical accuracy, and completeness prior to routing or signature.
  • Experience preparing routine and complex non-technical correspondence and assembling supporting documentation for administrative actions and reports.
  • Experience processing administrative actions involving personnel actions, procurement requests, financial reconciliation activities, office supply requests, training requests, and related office operations.
  • Experience retrieving, compiling, updating, and generating administrative data, reports, correspondence, and tracking information using word processing, spreadsheet, presentation, and database applications.
  • Experience coordinating administrative records, correspondence files, and office documentation to support daily office operations.
  • Experience maintaining administrative schedules, office records, and supporting documentation required for organizational operations.

SPECIALIZED EXPERIENCE GS-09: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service.
Specialized experience includes:
  • Experience obtaining and evaluating background information to determine the appropriate disposition of telephone calls, visitors, correspondence, and administrative inquiries.
  • Experience coordinating meetings, conferences, executive calendars, agendas, meeting materials, and administrative actions requiring follow-up.
  • Experience reviewing correspondence, action documents, and administrative packages for format, grammar, procedural compliance, and completeness prior to management review.
  • Experience serving as an administrative liaison by coordinating the exchange of program information, administrative actions, and organizational communications among management officials and organizational components.
  • Experience conducting administrative support activities involving budget data collection, expenditure tracking, procurement requests, personnel action requests, and related administrative operations.
  • Experience monitoring administrative actions, correspondence suspense items, and required follow-up activities to ensure timely completion of assigned actions.
  • Experience conducting administrative training sessions and providing guidance on established office procedures and administrative processes.

AND
TYPING PROFICIENCY: Applicants must be qualified typists with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test.
AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.
  • TYPING AND OFFICE AUTOMATION (OA):
    • Typing: This position requires a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors).
    • Office Automation (OA): This position requires experience using office automation systems, software practices and procedures.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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