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Correspondence Associate Jobs in Indiana (NOW HIRING)

Fort Technologies Inc.

Tax Associate

Crawfordsville, IN · On-site

$56K - $75K/yr

We are seeking a detail-oriented and technically strong US Tax Associate to join our growing tax ... correspondence, and information requests. * Coordinate with internal team members and client ...

Amwins

Claims Processing Associate

Bluffton, IN · On-site

$16.25 - $21.75/hr

Join Our Team as a Claims Processing Associate at Amwins Self-Funded, LLC! Are you ready to make a ... Effective Correspondence : Correspond accurately and timely with carriers, administrators, clients ...

Amwins

Claims Processing Associate

Bluffton, IN

$16.25 - $21.75/hr

Join Our Team as a Claims Processing Associate at Amwins Self-Funded, LLC! Are you ready to make a ... Effective Correspondence : Correspond accurately and timely with carriers, administrators, clients ...

American Signature, Inc.

Warehouse Associate

Mishawaka, IN · On-site

$14.75 - $17.50/hr

The Warehouse Associate is critical in ensuring we meet that goal. This role is responsible for ... Ability to read, write and comprehend simple instructions, short correspondence, and memos

Nishikawa Cooper LLC

PRODUCTION ASSOCIATE

Fort Wayne, IN · On-site

$18.04 - $19.10/hr

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and ...

Cassiday Schade LLP

Be Seen First

Associate Attorney

Indianapolis, IN · On-site

Cassiday Schade, LLP is currently seeking an Associate Attorney with 2-5 years of experience in any ... report correspondence; · assist with and participate in mediations, pretrial settlement ...

American Signature, Inc.

Sales Associate

Evansville, IN · On-site

$12.25 - $16.50/hr

The Sales Associate reports directly to the Sales Manager. Some of the functions the Sales ... Ability to read, write and comprehend simple instructions, short correspondence, and memos

American Signature, Inc.

Sales Associate

Mishawaka, IN · On-site

$12.75 - $17.50/hr

The Sales Associate reports directly to the Sales Manager. Some of the functions the Sales ... Ability to read, write and comprehend simple instructions, short correspondence, and memos

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All JobsCorrespondence Associate JobsCorrespondence Associate Jobs in Indiana

Correspondence Associate information

What does a Correspondence Associate do?

A Correspondence Associate is responsible for managing, drafting, and responding to various forms of written communication within an organization. They often handle emails, letters, memos, and other official documents, ensuring that all correspondence is accurate, timely, and professional. Additionally, they may track and organize incoming and outgoing communications, maintain records, and coordinate with other departments to ensure consistent messaging. This role is vital for maintaining effective communication both internally and externally.

What is the difference between Correspondence Associate vs Customer Service Representative?

AspectCorrespondence AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice setting, handling written communication and correspondenceOffice or call center, handling customer inquiries via phone, email, or chat
Employer & Industry UsageFinancial institutions, government agencies, legal firmsRetail, telecommunications, service industries
Common Search & ComparisonOften compared for communication and administrative tasksCustomer interaction focus, problem-solving skills

While both roles involve communication, a Correspondence Associate primarily manages written correspondence and administrative communication within organizations, often in formal or legal contexts. In contrast, a Customer Service Representative interacts directly with customers to resolve issues and provide support. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What are the key skills and qualifications needed to thrive as a Correspondence Associate, and why are they important?

To thrive as a Correspondence Associate, you need strong written communication skills, attention to detail, and typically a background in business administration or a related field. Familiarity with office productivity software, document management systems, and sometimes customer relationship management (CRM) tools is important. Exceptional organizational skills, professionalism, and the ability to manage time effectively help someone stand out in this role. These skills ensure accurate, timely, and professional handling of communications, which is vital for maintaining organizational reputation and efficient workflow.

How does a Correspondence Associate typically collaborate with other departments to ensure timely and accurate responses?

Correspondence Associates often work closely with various departments such as customer service, legal, and management to gather accurate information needed to address inquiries or resolve issues. They may attend regular meetings or use internal communication platforms to coordinate responses, clarify policies, and confirm details. This cross-functional collaboration ensures that all correspondence is aligned with company standards and delivered in a timely manner. Building strong working relationships with colleagues in other departments is essential for success in this role.
What are popular job titles related to Correspondence Associate jobs in Indiana? For Correspondence Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Correspondence Associate jobs in Indiana look for? The top searched job categories for Correspondence Associate jobs in Indiana are:
What cities in Indiana are hiring for Correspondence Associate jobs? Cities in Indiana with the most Correspondence Associate job openings:
Correspondence Associate jobs near you
Infographic showing various Correspondence Associate job openings in Indiana as of June 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.
General Correspondence Specialist

General Correspondence Specialist

Carrington Holding Company, LLC

Westfield, IN • Remote

$23.50 - $25.50/hr

Full-time

Medical, Retirement

Posted 27 days ago

Job description

Come join our amazing team and work remote from home!

The General Correspondence Specialist is responsible for reviewing and responding to general inquiries from borrowers, attorneys and/or authorized third-parties, confirmed successor in interest, or non-authorized third-parties, escalations from call center, and other correspondence received by the company. General correspondence may include verbal complaints or inquiries received that are non-specific and/or unrelated to the servicing of a customer's mortgage. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates.  The target pay range for this position is $23.50/hr - $25.50/hr.

What you'll do:

  • Review incoming written inquiries from requesters that are non-specific and/or unrelated to the servicing of a customer's mortgage. 
  • Perform factual analyses of loan information, as necessary, and identify what information should be communicated in response to the general correspondence.
  • Collaborate with other business units to assess appropriate resolution, when necessary.
  • Compose responses or utilize standard templates that can be customized to respond to requesters, summarizing essential information, outcomes of actions taken, and final resolution.
  • Review and respond to escalated verbal complaints received from the Customer Contact Division.
  • Provide support by drafting and sending letters requested by Legal and other escalation departments.
  • Provide support to the Dispute Team when applicable, and provide general administrative support as needed.
  • Adhere to established department and company policies and procedures.
  • Intermediate knowledge of Microsoft Word, Excel and Powerpoint
  • Knowledge of relevant industry-specific software packages preferred
  • Excellent analytical skills, unbiased thinker with ability to remain flexible 
  • Strong time management and organizational skills
  • Ability to interact with senior management
  • Ability to understand, remember, and apply oral and/or written instructions or other information
  • Ability to understand, remember, and communicate routine, factual information
  • Ability to understand complex problems and to collaborate and explore alternative solutions
  • Ability to apply common sense in performing job
  • Ability to make decisions that have significant impact on the department's credibility, operations, and services
  • Ability to organize thoughts and ideas into understandable terminology
  • Ability to compose letters
  • Ability to organize and prioritize own work schedule on a daily basis
  • Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy
  • Ability to understand and follow basic instructions and guidelines
     

What you'll need:

  • Equivalent combination of education and experience is considered

  • High school diploma or GED required. College education preferred but not required

  • Minimum of two (2) years related mortgage banking, and/or financial industry experience required.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.  

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