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Correspondence Associate Jobs (NOW HIRING)

Evolent Health

Correspondence Policy Specialist

$25/hr

A Correspondence Policy Specialist on the Shared Services Correspondence team will be working with ... Associates preferred but consideration for 2 or more additional years of experience will be ...

ClearanceJobs

Correspondence Manager Jobs

Washington, DC · On-site

$44K - $75K/yr

Bachelors Degree or Associate's Degree with minimum 2 years equivalent relevant work experience. Required Experience: * Must have direct experience handling DON Correspondence. * Must be independent ...

Precise Systems (MD)

Correspondence Manager

Washington, DC · On-site

$44K - $75K/yr

Bachelors Degree or Associate's Degree with minimum 2 years equivalent relevant work experience. Required Experience: * Must have direct experience handling DON Correspondence. * Must be independent ...

CERiS

Correspondence Department Manager

Fort Worth, TX · On-site

$54K - $80K/yr

The Correspondence Department Manager is responsible for overseeing all aspects of the department ... Associates degree, national certification or equivalent * Minimum 5 years' office experience

Corvel

Correspondence Department Manager

Fort Worth, TX · Remote

$54K - $80K/yr

The Correspondence Department Manager is responsible for overseeing all aspects of the department ... Associates degree, national certification or equivalent * Minimum 5 years' office experience

Corvel

Correspondence Department Manager

Fort Worth, TX · On-site

$54K - $80K/yr

The Correspondence Department Manager is responsible for overseeing all aspects of the department ... Associates degree, national certification or equivalent * Minimum 5 years' office experience

CERiS

Correspondence Department Manager

Fort Worth, TX · Remote

$54K - $80K/yr

The Correspondence Department Manager is responsible for overseeing all aspects of the department ... Associates degree, national certification or equivalent * Minimum 5 years' office experience

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Correspondence Associate information

See salary details

$31.5K

$133.1K

$314.5K

How much do correspondence associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for correspondence associate in the United States is $133,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $202,000.00 per year, depending on experience, location, and employer.

What does a correspondence associate do?

A Correspondence Associate is responsible for managing, drafting, and responding to various forms of written communication within an organization. They often handle emails, letters, memos, and other official documents, ensuring that all correspondence is accurate, timely, and professional. Additionally, they may track and organize incoming and outgoing communications, maintain records, and coordinate with other departments to ensure consistent messaging. This role is vital for maintaining effective communication both internally and externally.

What skills and qualifications are needed to be a correspondence associate?

To thrive as a Correspondence Associate, you need strong written communication skills, attention to detail, and typically a background in business administration or a related field. Familiarity with office productivity software, document management systems, and sometimes customer relationship management (CRM) tools is important. Exceptional organizational skills, professionalism, and the ability to manage time effectively help someone stand out in this role. These skills ensure accurate, timely, and professional handling of communications, which is vital for maintaining organizational reputation and efficient workflow.

How does a correspondence associate collaborate with other departments?

Correspondence Associates often work closely with various departments such as customer service, legal, and management to gather accurate information needed to address inquiries or resolve issues. They may attend regular meetings or use internal communication platforms to coordinate responses, clarify policies, and confirm details. This cross-functional collaboration ensures that all correspondence is aligned with company standards and delivered in a timely manner. Building strong working relationships with colleagues in other departments is essential for success in this role.

What is the difference between Correspondence Associate vs Customer Service Representative?

AspectCorrespondence AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice setting, handling written communication and correspondenceOffice or call center, handling customer inquiries via phone, email, or chat
Employer & Industry UsageFinancial institutions, government agencies, legal firmsRetail, telecommunications, service industries
Common Search & ComparisonOften compared for communication and administrative tasksCustomer interaction focus, problem-solving skills

While both roles involve communication, a Correspondence Associate primarily manages written correspondence and administrative communication within organizations, often in formal or legal contexts. In contrast, a Customer Service Representative interacts directly with customers to resolve issues and provide support. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What cities are hiring for Correspondence Associate jobs?

Cities with the most Correspondence Associate job openings:

What are the most commonly searched types of Correspondence jobs?

The most popular types of Correspondence jobs are:

What states have the most Correspondence Associate jobs?

States with the most job openings for Correspondence Associate jobs include:

What are popular job titles related to Correspondence Associate jobs?

For Correspondence Associate jobs, the most frequently searched job titles are:

Correspondence Associate jobs near you
Infographic showing various Correspondence Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $133,062 per year, or $64 per hour.

Correspondence Coordinator

Pinehurst, NC

FirstHealth of the Carolinas, Inc.
Health Care and Social Assistance • 1 - 5K employees
Learn more about FirstHealth of the Carolinas, Inc.external

Full-time

Re-posted 10 days ago

FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

Job description

Overview

This position is responsible for the processing of correspondence received in the Patient Accounts Department to include, but not limited to direct contact with Insurance companies for follow up on requests for information for payment of claims, processing zero payment correspondence and routing mail to the appropriate employees.

This position maintains accurate records and reports of all correspondence from outside companies. Meet standards of quality as measured by departmental and facility performance improvement processes.

Responsibilities

1. Retrieval/Sorting/Distribution of Correspondence (Mail) within the patient accounts department on a daily basis

2. Scanning and Indexing correspondence into scanner equipment on a daily basis

3. Batch posting of insurance payment denials into computer on a daily basis

4. Generating and mailing insurance carrier requests (itemized bills, insurance claim forms, etc.) on a daily basis

5. Scanning Explanation of Benefit documents into scanner on a daily basis

6. Requests, procures, provides information or forms required by third party payers to complete claims processing for payment.

7. Researches and corrects erroneous insurance information, via Blue E, patient, employer, etc.

8. Insures contractual adjustments are appropriate and correct. If not, adjusts accordingly.

9. Insures correct account status, based on information obtained or received, by resequencing insurance plans, dropping insurance plans, recycling billing, etc.

10. Informs and educates other collectors, billers, etc. When new or updated information is received during the course of performing job duties.

11. Enters appropriate codes and comments on accounts for tracking and historical purposes.

12. Reports to supervision identified patterns of incorrect or incomplete registration information, billing errors, coding problems, etc.

13. Advises patient of responsibilities and duties in obtaining payment from third party payers.

14. Reports to appropriate authorities third party payers that are stalling or delaying payments, or making payments that are not in accordance with contractual terms or obligations.

15. Maintain competencies in all areas of departmental policies and procedures.

16. Maintains departmental records, reports, and files as required and in an organized manner.

17. Responsible for providing superior customer service to all customers encountered

18. To meet or exceed departmental and individual goals. To motivate and assist others in their processes as needed.

19. Maintain accurate and descriptive on line notes of all correspondence and conversations from patient or other source.

20. Maintain competencies related to major job functions for age-specific population, periodic performance evaluations, and patient satisfaction and complaint issues.

21. Perform other related duties as assigned or requested.

Qualifications

Education and Formal Training: High School graduate and preferably two years' associate degree in business-related field,

Work Experience: 2 years clerical experience preferably in a healthcare related field.

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills required. Ability to research account information and work independently. Ability to perform multiple tasks in an organized manner. Standard knowledge of computer functions and ability to operate standard office equipment.

Special Conditions: Work is sedentary. Must be able to meet deadlines and projected goals. Must be willing to work in a team-oriented environment. Near visual acuity is necessary for constant review of patient accounts and correspondence.

Employment Type: FULL_TIME

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

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