Correspondence Processor
As part of Molina enterprise-wide initiative leadership has requested that all candidates moving forward are sourced from the following geographical locations: AZ, FL, GA, ID, IA, KY, MI, NE, NM, NY (outside greater-NYC), OH, TX, UT, WA (outside greater-Seattle), WI. Must work PST hours. It will either be a Sunday – Thursday or Tuesday – Saturday 9:00AM – 6:00PM PST Flex time- able to work late hours AND weekends & OT as needed.
Job Description: The Correspondence Processor (CP) is a non-clinical staff with a high school education and some experience in the medical field, preferably in managed care positions. The CP:
- Processes and monitors all member and provider correspondence through the Molina Healthcare letter database
- Adheres to UM policies and procedures
Must Have Skills: Attention to detail, fast learner, able to adapt to change, multi-tasking skills
Day to Day Responsibilities: Correspondence- Letter generation- selects correct template, minor grammar checks
Required Years of Experience: 1-2 years
Required Licensure / Education: High School Graduate/ GED Will require 1 additional monitor in addition to laptop, keyboard, mouse and headset.