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Correspondence Writer Jobs (NOW HIRING)

Precise Systems

Correspondence Analyst

Washington, DC · Hybrid

We are currently seeking a Correspondence Analyst to support our customer in Washington, DC ... written and verbal communication skills, using correct spelling and grammar. · Must possess the ...

Our Billing Co LLC

Correspondence Specialist

Buffalo, NY · Hybrid

$20 - $24/hr

The Correspondence Specialist is an important member of Our Billing Team. This individual is ... Capable of following and providing detailed instructions both orally and through written ...

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UST HealthProof

Correspondence Clerk

Lansing, MI · On-site

Responsible for organization of correspondence through indexing, triaging, processing PHI ... Demonstrated command of skills necessary for effective oral and written communication with ...

Advantasure

Correspondence Clerk

Lansing, MI · On-site

Responsible for organization of correspondence through indexing, triaging, processing PHI ... Demonstrated command of skills necessary for effective oral and written communication with ...

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How much do correspondence writer jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for correspondence writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What does a Correspondence Writer do?

A Correspondence Writer is responsible for drafting, editing, and managing written communication on behalf of individuals or organizations. Their main tasks include composing letters, emails, memos, and other forms of official correspondence to ensure clarity, professionalism, and alignment with organizational standards. They may also proofread and revise documents, maintain records of communications, and sometimes handle sensitive or confidential information. Strong writing skills, attention to detail, and the ability to adapt tone and style for different audiences are essential for this role.

What are the key skills and qualifications needed to thrive as a Correspondence Writer, and why are they important?

To thrive as a Correspondence Writer, you need excellent written communication skills, strong grammar, attention to detail, and typically a background in English, communications, or a related field. Familiarity with word processing software, email platforms, and sometimes content management systems is important for drafting and organizing correspondence. Strong organizational skills, professionalism, and the ability to tailor tone and style to various audiences set exceptional Correspondence Writers apart. These abilities ensure clear, accurate, and effective communication, which is vital for maintaining professional relationships and organizational reputation.

What is the difference between Correspondence Writer vs Content Writer?

AspectCorrespondence WriterContent Writer
Primary FocusCrafting professional letters, emails, and official communicationCreating articles, blog posts, and digital content
Work EnvironmentCorporate offices, government agencies, or organizationsMedia companies, marketing agencies, online platforms
Required SkillsStrong writing, formal tone, clarityResearch, SEO, engaging storytelling

While both roles involve writing, Correspondence Writers focus on formal, professional communication within organizations, whereas Content Writers produce engaging digital content for audiences. The choice depends on whether the job emphasizes official correspondence or creative, online material.

What are the typical challenges faced by a Correspondence Writer and how can they be navigated?

Correspondence Writers often encounter challenges such as managing high volumes of requests, ensuring accuracy and consistency in messaging, and adapting communication styles for varied audiences. It's crucial to maintain attention to detail, especially when handling sensitive or confidential information. Successful Correspondence Writers collaborate closely with other departments to gather accurate information and may need to prioritize tasks quickly to meet tight deadlines. Building strong organizational and communication skills helps navigate these challenges and ensures that correspondence reflects the organization’s tone and values.
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Correspondence Writer jobs near you
Correspondence Clerk

Correspondence Clerk

Blue Cross Blue Shield of Michigan

Lansing, MI

Other

Posted 9 days ago

Blue Cross Blue Shield of Michigan rating

7.8

Company rating: 7.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

163rd of 277 rated insurance

Job description

IntroductionWith more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Overview

This position is accountable to handle all correspondence through electronic and paper means that is received from subscribers of BCBSM and BCN. Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through the corporate operator line by transferring calls to designated servicing areas. Ensures mail is transferred to call centers in a timely manner to meet all NCQA and performance guarantees for the call center.

Responsibilities

  • Indexing incoming correspondence from members and providers in content manager by assigning attributes and transfer of work to customer servicing desktop applications. 
  • Handling corporate operator calls by transferring members to correct call centers and other departments within BCBSM and BCN.
  • Processing of PHI and other sensitive documents by reviewing documents received and loading to the appropriate system for other departments or members as necessary. 
  • Triaging work in customer servicing desktop applications by identifying necessary contract attributes for work initiation in the customer servicing desktop application.
  • Clerical duties including processing incoming paper and electronic mail, rerouting misdirected, unassigned, or undeliverable internal and external correspondence by reviewing and investigating the problem. 
  • Log and track mail receipt reports.
  • Fulfill correspondence requests by call centers, including mailing, emailing, faxing, or other document needs. 
  • Perform other related duties as required. 

Requirements

  •  High school graduate or GED equivalent is required.
  • One to two years basic computer knowledge and ability to use standard PC programs, such as Microsoft Office Suite.
  • Demonstrated command of skills necessary for effective oral and written communication with providers and subscribers in a clear concise and professional manner.
  • Analytical skills to interpret, direct, and code inquiry information.
  • Mathematical skills necessary to calculate and develop operational performance reports.
  • Detailed knowledge of BCBSM benefits/contract offering, policies, and procedures are necessary.
  • Knowledge of BCBSM servicing units, claim processing and corporate inquiry processing/reference files.
  • Knowledge of National Management Information Standard (NMIS).
  • Ability to lift and/or move up to 25 pounds.
  • Other related skills and/or abilities may be required to perform this job. 

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