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Correspondence Officer Jobs (NOW HIRING)

Arenatechnologies

$100 - $125/hr

We have an immediate need for a Correspondence/Action Officer to provide onsite support out of the Pentagon and/or the Mark Center in Alexandria, VA. Responsibilities The Correspondence Action ...

ClearanceJobs

Correspondence Manager Jobs

Washington, DC · On-site

$44K - $75K/yr

Navy Correspondence Analyst/ ETMS2 As a solutions-based company, Precise Systems is focused on ... officers understand task requests. * Additionally, as needed at certain levels, support the ...

Cydecor, Inc

$60/hr

We are seeking a Correspondence Analyst to provide support to the Comptroller office of the Naval ... officers understand task requests. * Additionally, as needed at certain levels, support the ...

Precise Systems

Correspondence Manager

Washington, DC · On-site

$44K - $75K/yr

We are currently seeking a Navy Correspondence Analyst/ ETMS2 to support our Washington, DC ... officers understand task requests. * Additionally, as needed at certain levels, support the ...

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Correspondence Officer information

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How much do correspondence officer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for correspondence officer in the United States is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $26.92 per hour, depending on experience, location, and employer.

What is a correspondence officer?

Correspondence Officers are professionals responsible for managing and responding to incoming and outgoing communications within an organization. They handle a variety of written materials, such as letters, emails, and official documents, ensuring that messages are delivered accurately and promptly. Their role often involves drafting responses, maintaining records, and coordinating with other departments to ensure consistent and professional communication. Correspondence Officers are vital for maintaining the organization's public image and ensuring efficient information flow.

What does a correspondence officer do?

A Correspondence Officer is primarily responsible for managing incoming and outgoing communications, ensuring that all correspondence is accurately logged, tracked, and responded to within set timelines. On a daily basis, they draft, review, and distribute letters, emails, and official documents, often coordinating with other departments to gather necessary information or approvals. Collaboration is key, as Correspondence Officers frequently liaise with colleagues in various teams to clarify details, maintain consistency in messaging, and uphold organizational standards. Their role ensures smooth communication flow both internally and externally, which is vital for maintaining strong stakeholder relationships.

What skills and qualifications are needed to be a correspondence officer?

To thrive as a Correspondence Officer, you need strong written communication skills, attention to detail, and typically a diploma or degree in administration or a related field. Familiarity with document management systems, office productivity software, and sometimes customer relationship management (CRM) tools is essential. Excellent organizational skills, discretion, and the ability to manage time-sensitive tasks are valuable soft skills for this role. These competencies ensure accurate, timely, and professional correspondence handling, which is critical for maintaining organizational reputation and effective stakeholder communication.

What is the difference between Correspondence Officer vs Customer Service Representative?

AspectCorrespondence OfficerCustomer Service Representative
Primary RoleManages official communications, drafts, and responds to correspondence for organizations.Assists customers with inquiries, complaints, and product or service information.
Work EnvironmentOffice setting, often within government, corporate, or legal sectors.Call centers, retail, or service-oriented environments.
Required SkillsExcellent written communication, attention to detail, organizational skills.Strong verbal communication, problem-solving, customer-focused attitude.
Common CertificationsNone specific; relevant degrees or certifications in communication or administration may help.Customer service certifications or training programs are common.

While both roles involve communication, a Correspondence Officer primarily handles official written communications within organizations, whereas a Customer Service Representative focuses on direct customer interactions and support. Understanding these differences helps job seekers find the right role based on their skills and career goals.

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Correspondence Officer jobs near you
Infographic showing various Correspondence Officer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 92% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,199 per year, or $26.1 per hour.

Correspondence / Action Officer

Alexandria, VA • On-site

Systems Planning and Analysis
Guided Missile and Space Vehicle Manufacturing • 1 - 5K employees
Learn more about Systems Planning and Analysisexternal

$105K - $125K/yr

Full-time

Medical, Life, Retirement

Re-posted 13 days ago

Job description

Overview
Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.
The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.
The Industry and Security Analysis Group (ISAG) within JOID provides analytical, technical, and program support to promote, grow, and protect the U.S. industrial base. ISAG's support spans the Department of Defense (DOD), Department of Commerce, and other agencies to deliver critical decision support to national security leaders. Our team informs policy decisions, enables execution of comprehensive strategies and monitors and reports on the effectiveness of implementation. This enables senior leaders to execute strategies for developing and sustaining a robust industrial base that meets our nation's strategic resource objectives. From policy to practice, we are a team of economic and national security professionals providing innovative solutions for our Nation's most pressing security challenges.
We have an immediate need for a Correspondence/Action Officer to provide onsite support out of the Pentagon and/or the Mark Center in Alexandria, VA.
Responsibilities
The Correspondence Action Officer will support the newly formed Office of the Assistant Secretary of War for International Armaments Cooperation. Will manage incoming and outgoing taskers, collaborate with the IAC directorates, and develop and maintain an effective working relationship with the OUSW(A&S) executive correspondence office. Leverage knowledge of CATMS, NIPR, SIPR, and other DoW systems.
Qualifications
Required:
  • Bachelor's degree in International Relations, Communications, Public Administration, or a related field
  • 3+ years of experience providing executive-level secretariat support, routing taskers, and using the OSW Correspondence and Task Management System (CATMS)
  • Active Secret clearance
  • Able to work fully onsite based on client needs

Pay Range Information
At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Virginia, Pay Transparency Salary range: USD $105,000.00/Yr. - USD $125,000.00/Yr.

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