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Correspondence Officer Jobs (NOW HIRING)

Staff Officer - Mid

Springfield, VA · On-site

$90K - $105K/yr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Staff Officer - Mid

Springfield, VA · On-site

$90K - $105K/yr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Staff Officer - Mid

Springfield, VA · On-site

$80 - $100/hr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Staff Officer - Mid

Springfield, VA · On-site

$90K - $105K/yr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Staff Officer - Mid

Springfield, VA · On-site

$90K - $105K/yr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Action Officer & Executive Correspondence: Draft high-quality briefs, information papers, issue papers, and senior-level correspondence. Lead coordination and technical support for working groups ...

Sr Action Officer

Chantilly, VA · On-site

$135K - $160K/yr

Manage CORRtemp and correspondence handbook * Analyze and assign or perform actions as appropriate ... TIER, action officer, and correspondence courses * Lead, develop and streamline DAG support ...

Perform as primary action officer for tasks assigned, which includes coordinating the task ... Review outgoing correspondence for executive's approval and alert authors to any conflict with the ...

Sr Action Officer

Chantilly, VA · On-site

$135K - $160K/yr

Manage CORRtemp and correspondence handbook * Analyze and assign or perform actions as appropriate ... TIER, action officer, and correspondence courses * Lead, develop and streamline DAG support ...

Office Manager/Staff Officer, Mid-Level Everforth ECS is seeking an Office Manager/Staff Officer to ... Task & Correspondence Management: Serve as a suspense coordinator for the office, using systems ...

Office Manager/Staff Officer Everforth ECS is seeking an Office Manager/Staff Officer to work at ... Task & Correspondence Management: Serve as a suspense coordinator for the office, using systems ...

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Correspondence Officer information

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$69

How much do correspondence officer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for correspondence officer in the United States is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $26.92 per hour, depending on experience, location, and employer.

What is a correspondence officer?

Correspondence Officers are professionals responsible for managing and responding to incoming and outgoing communications within an organization. They handle a variety of written materials, such as letters, emails, and official documents, ensuring that messages are delivered accurately and promptly. Their role often involves drafting responses, maintaining records, and coordinating with other departments to ensure consistent and professional communication. Correspondence Officers are vital for maintaining the organization's public image and ensuring efficient information flow.

What does a correspondence officer do?

A Correspondence Officer is primarily responsible for managing incoming and outgoing communications, ensuring that all correspondence is accurately logged, tracked, and responded to within set timelines. On a daily basis, they draft, review, and distribute letters, emails, and official documents, often coordinating with other departments to gather necessary information or approvals. Collaboration is key, as Correspondence Officers frequently liaise with colleagues in various teams to clarify details, maintain consistency in messaging, and uphold organizational standards. Their role ensures smooth communication flow both internally and externally, which is vital for maintaining strong stakeholder relationships.

What skills and qualifications are needed to be a correspondence officer?

To thrive as a Correspondence Officer, you need strong written communication skills, attention to detail, and typically a diploma or degree in administration or a related field. Familiarity with document management systems, office productivity software, and sometimes customer relationship management (CRM) tools is essential. Excellent organizational skills, discretion, and the ability to manage time-sensitive tasks are valuable soft skills for this role. These competencies ensure accurate, timely, and professional correspondence handling, which is critical for maintaining organizational reputation and effective stakeholder communication.

What is the difference between Correspondence Officer vs Customer Service Representative?

AspectCorrespondence OfficerCustomer Service Representative
Primary RoleManages official communications, drafts, and responds to correspondence for organizations.Assists customers with inquiries, complaints, and product or service information.
Work EnvironmentOffice setting, often within government, corporate, or legal sectors.Call centers, retail, or service-oriented environments.
Required SkillsExcellent written communication, attention to detail, organizational skills.Strong verbal communication, problem-solving, customer-focused attitude.
Common CertificationsNone specific; relevant degrees or certifications in communication or administration may help.Customer service certifications or training programs are common.

While both roles involve communication, a Correspondence Officer primarily handles official written communications within organizations, whereas a Customer Service Representative focuses on direct customer interactions and support. Understanding these differences helps job seekers find the right role based on their skills and career goals.

More about Correspondence Officer jobs

What cities are hiring for Correspondence Officer jobs?

Cities with the most Correspondence Officer job openings:

What are popular job titles related to Correspondence Officer jobs?

For Correspondence Officer jobs, the most frequently searched job titles are:

Infographic showing various Correspondence Officer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 92% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,199 per year, or $26.1 per hour.

Time Computation Correspondence Specialist: Central Administration #01490

Richmond, VA • On-site

Virginia Department of Human Resource Management
Public Administration • 1 - 5K employees

$44K - $63K/yr

Full-time

Posted 15 days ago


Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

833rd of 857 rated public administrative organizations


Job description

Time Computation Correspondence Specialist: Central Administration #01490
Job no: 5111089
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Administrative Services
Title: Time Computation Correspondence Specialist: Central Administration #01490
State Role Title: Admin and Office Spec III
Hiring Range: $44,688.00 - $63,877.00
Pay Band: 3
Agency: Dept of Corr - Central Admin
Location: DOC Headquarters
Agency Website: www.vadoc.virginia.gov
Recruitment Type: General Public - G
Job Duties
To analyze incoming correspondence to determine proper routing within the Department, scan and enter required information into the correspondence tracking system and ensure that responses are provided by the due date; research and respond to correspondence (postal, email or telephone). Appropriately acknowledge and respond to correspondence forwarded by elected officials, medical, and basic time comp related correspondence as assigned. Contact appropriate departments, facilities, and other agencies, as necessary, to provide a response. Responsible for prioritizing workload to ensure timeframes for responding to correspondence are met. All hours worked and leave reports must be completed accurately and on time.
Minimum Qualifications
Ability to work independently to analyze and resolve problems with general guidance from supervisor. Demonstrated ability to comprehend and interpret complex laws, legal documents, and policies. Ability to adapt to changes in procedures, policies, and systems quickly and the ability to juggle competing demands and priorities daily. Knowledge of VADOC operational practices, policies, and procedures. Skilled in developing and maintaining effective working relationships with all VADOC departments.
Additional Considerations
Considerable knowledge of the Department's operational practices, policies, and procedures. Skilled in developing and maintaining effective working relationships with all DOC departments. Demonstrated knowledge of the Code of Virginia as it pertains to criminal sentencing. Demonstrated ability to craft comprehensive and complex written communications and the ability to communicate effectively and professionally both orally and in writing. Proficient in Windows Office Suite.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
If selected as a finalist with the VADOC, candidates can expect the following:
Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver's License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.
Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia's Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.
Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.
VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.
VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services
Contact Information
Name: Human Resources
Phone: 804 -887 - 7989
Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 25 Aug 2026 Eastern Daylight Time
Applications close: 11 Sep 2026 Eastern Daylight Time
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