1

Correspondence Officer Jobs (NOW HIRING)

You will work closely with senior civilians, general officers, and external stakeholders, serving as a trusted partner in managing executive workflow, correspondence, tasking, and coordination across ...

You will work closely with senior civilians, general officers, and external stakeholders, serving as a trusted partner in managing executive workflow, correspondence, tasking, and coordination across ...

Action Officer, Senior Belong. Connect. Grow. with KBR! KBR's National Security Solutions team ... Manage Customer correspondence handbook. * Analyze and assign or perform actions as appropriate

Action Officer, Senior Belong. Connect. Grow. with KBR! KBR's National Security Solutions team ... Manage Customer correspondence handbook. * Analyze and assign or perform actions as appropriate

Staff Officer - Mid

Springfield, VA ยท On-site

$90K - $105K/yr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Staff Officer - Mid

Springfield, VA ยท On-site

$90K - $105K/yr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Staff Officer - Mid

Springfield, VA ยท On-site

$90K - $105K/yr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Staff Officer - Mid

Springfield, VA ยท On-site

$90K - $105K/yr

Pherson is seeking a Staff Officer - Mid to provide administrative and operational support to ... Understand and monitor tasking processes and procedures for routine correspondence, and ...

Front Office Staff Officer

Springfield, VA ยท On-site

$17.75 - $20/hr

Staff Officer Springfield, VA Top Secret/SCI Polygraph not specified Mid Level Career (5+ yrs ... This includes, but is not limited to, task management, correspondence review, executive scheduling ...

Edit and produce final copy of formal correspondence, correspondence summaries, briefings, reports, and a wide variety of other analytical, process flow, spreadsheets, and documents. * Finalize ...

Showing results 21-40

Correspondence Officer information

See salary details

$9

$26

$69

How much do correspondence officer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for correspondence officer in the United States is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $26.92 per hour, depending on experience, location, and employer.

What is a correspondence officer?

Correspondence Officers are professionals responsible for managing and responding to incoming and outgoing communications within an organization. They handle a variety of written materials, such as letters, emails, and official documents, ensuring that messages are delivered accurately and promptly. Their role often involves drafting responses, maintaining records, and coordinating with other departments to ensure consistent and professional communication. Correspondence Officers are vital for maintaining the organization's public image and ensuring efficient information flow.

What skills and qualifications are needed to be a correspondence officer?

To thrive as a Correspondence Officer, you need strong written communication skills, attention to detail, and typically a diploma or degree in administration or a related field. Familiarity with document management systems, office productivity software, and sometimes customer relationship management (CRM) tools is essential. Excellent organizational skills, discretion, and the ability to manage time-sensitive tasks are valuable soft skills for this role. These competencies ensure accurate, timely, and professional correspondence handling, which is critical for maintaining organizational reputation and effective stakeholder communication.

What does a correspondence officer do?

A Correspondence Officer is primarily responsible for managing incoming and outgoing communications, ensuring that all correspondence is accurately logged, tracked, and responded to within set timelines. On a daily basis, they draft, review, and distribute letters, emails, and official documents, often coordinating with other departments to gather necessary information or approvals. Collaboration is key, as Correspondence Officers frequently liaise with colleagues in various teams to clarify details, maintain consistency in messaging, and uphold organizational standards. Their role ensures smooth communication flow both internally and externally, which is vital for maintaining strong stakeholder relationships.

What is the difference between Correspondence Officer vs Customer Service Representative?

AspectCorrespondence OfficerCustomer Service Representative
Primary RoleManages official communications, drafts, and responds to correspondence for organizations.Assists customers with inquiries, complaints, and product or service information.
Work EnvironmentOffice setting, often within government, corporate, or legal sectors.Call centers, retail, or service-oriented environments.
Required SkillsExcellent written communication, attention to detail, organizational skills.Strong verbal communication, problem-solving, customer-focused attitude.
Common CertificationsNone specific; relevant degrees or certifications in communication or administration may help.Customer service certifications or training programs are common.

While both roles involve communication, a Correspondence Officer primarily handles official written communications within organizations, whereas a Customer Service Representative focuses on direct customer interactions and support. Understanding these differences helps job seekers find the right role based on their skills and career goals.

More about Correspondence Officer jobs
What cities are hiring for Correspondence Officer jobs? Cities with the most Correspondence Officer job openings:
Infographic showing various Correspondence Officer job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,199 per year, or $26.1 per hour.

Mid Level Secretariat Support

U.S. Federal Solutions Inc

Washington, VA โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Job description

USFS is an ISO 9001 management consulting firm with headquarters in the National Capital Region and offices and staff in 12 US states. USFS staff average 10+ years of professional experience, over 80 percent of our staff have bachelor's degrees, and over half have advanced degrees in business and technology. USFS was founded in 2010 and provides financial management, acquisition management, program management, and data analytic support services to federal and state governments.
Position Overview:
U.S. Federal Solutions is looking for an experienced professional to provide senior-level secretariat and administrative support to the Office of the Office of the Secretary of the Air Force Workforce Management and Executive Services Directorate (SAF/FM). This role supports senior leaders at the Pentagon and involves regular interaction with general officers, senior civilians, and industry executives. It calls for sound judgment, strong communication skills, and a solid understanding of how government processes work.
Requirements
Senior Secretariat Support Specialist
Supporting the Office of the Secretary of the Air Force (SAF)
Employer: US Federal Solutions
US Federal Solutions is seeking a highly experienced Senior Secretariat Support Specialist to provide executive-level administrative and secretariat support to senior leadership within the Office of the Secretary of the Air Force. This role is ideal for a polished professional who understands Air Force culture, operates confidently in a fast-paced senior leadership environment, and takes pride in precision, discretion, and follow-through.
You will work closely with senior civilians, general officers, and external stakeholders, serving as a trusted partner in managing executive workflow, correspondence, tasking, and coordination across the organization.
What You Will Do
Executive & Secretariat Support

  • Manage and maintain accurate, up-to-date calendars for senior leadership, including Deputies and Assistant Deputies.
  • Serve as the front line for phone calls and visitors, routing inquiries appropriately and coordinating visits with distinguished guests.
  • Maintain daily schedules and ensure leadership priorities are executed smoothly.
Correspondence & Document Management
  • Draft, edit, and prepare high-quality correspondence including memorandums, reports, presentations, RTS emails, and briefings.
  • Review correspondence requiring senior leader signatures to ensure accuracy, compliance with regulations, proper formatting, and complete attachments.
  • Track and manage suspenses to ensure deadlines are met and leadership is kept informed.
  • Maintain official files and records in accordance with Air Force and organizational guidelines.
Task Management & Workflow Coordination
  • Manage the Task Management Tool (TMT) and related workflow mailboxes, assigning tasks within required timelines and tracking them from receipt through closure.
  • Monitor FM and 2-letter tasking, distribute tasks to appropriate directorates, and ensure proper coordination.
  • Prepare weekly status reports, suspense updates, and briefing slides for staff meetings.
  • Check for new tasking daily and ensure timely assignment within 24 hours.
Meetings, Events & Travel
  • Plan, coordinate, and organize on-site and off-site meetings and events, including securing facilities and coordinating materials.
  • Distribute meeting documents, capture and post meeting minutes as required.
  • Assist with Defense Travel System (DTS) actions, including travel authorizations and vouchers, in coordination with government approval authorities.
Personnel & Program Support
  • Assist with tracking and staffing Officer and Enlisted evaluations (OPRs/EPRs) and Promotion Recommendation Forms (PRFs).
  • Support preparation of military and civilian awards and decorations requiring senior leader signatures.
  • Assist with Commanders and By-Law programs, preparing status slides for weekly or bi-weekly meetings.
Collaboration & Technology
  • Support Video Teleconferences (VTCs).
  • Maintain and update SharePoint and Air Force Portal pages, conducting quarterly reviews to ensure content remains current and accurate.
  • Retrieve documents, conduct limited research, and support staff as needed.
Office Hours:
  • 0800 to 1700 Monday through Friday
  • Onsite at the Pentagon
What We're Looking For
  • Must have a minimum of 2 years applicable experience.
  • Extensive experience providing executive or secretariat support to senior government or military leadership.
  • Familiarity with Air Force customs, courtesies, and senior leader protocols.
  • Strong written and verbal communication skills with a high standard for quality and professionalism.
  • Experience managing tasking systems, suspenses, and executive correspondence.
  • Comfort interacting with general officers, senior civilians, and industry executives.
  • Exceptional attention to detail, discretion, and organizational skills.
  • Ability to manage competing priorities in a deadline-driven environment.
Benefits
  • Employer-provided paid Medical / Dental / Vision insurance.
  • Employer matching 401K plan.
  • PTO
  • 11 Federal Holidays
  • Additionally voluntary benefits to include Short / Long Term Disability, Term Life, and AD&D Insurance.