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Correspondence Officer Jobs (NOW HIRING)

VTG

Sr Action Officer

Chantilly, VA · On-site

$135K - $160K/yr

Manage CORRtemp and correspondence handbook * Analyze and assign or perform actions as appropriate ... TIER, action officer, and correspondence courses * Lead, develop and streamline DAG support ...

VTG

Sr Action Officer

Chantilly, VA · On-site

$135K - $160K/yr

Manage CORRtemp and correspondence handbook * Analyze and assign or perform actions as appropriate ... TIER, action officer, and correspondence courses * Lead, develop and streamline DAG support ...

City of Americus

Correctional Officer

Americus, GA · On-site

$35K/yr

Description Correctional Officer The City of Americus is seeking a qualified candidate to fill the ... correspondence in communication with supervisors employees, other departments, law enforcement ...

Hualapai Tribe

Administrative Officer

Peach Springs, AZ · On-site

$40K - $52K/yr

Administrative Officer DEPARTMENT: Forestry & Wildland Fire Management CLASS: Full Time/Non-Exempt ... deadlines, correspondence, calendars, meetings, travel, and follow-up items as directed by ...

Hualapai Tribe

Administrative Officer

Peach Springs, AZ · On-site

$40K - $52K/yr

Administrative Officer DEPARTMENT: Forestry & Wildland Fire Management CLASS: Full Time/Non-Exempt ... Coordinate routine office workflow, program requests, deadlines, correspondence, calendars ...

Trinity Global Consulting

Perform as primary action officer for tasks assigned, which includes coordinating the task ... Review outgoing correspondence for executive's approval and alert authors to any conflict with the ...

SAIC

Staff Officer

Springfield, VA · On-site

We are seeking Office Manager/Staff Officers that are versatile and proficient professionals ... Task & Correspondence Management: Serve as a suspense coordinator for the office, using systems ...

nLeague

Compliance Officer

Tallahassee, FL · On-site

Compliance Officer Department: FL-DBPR-TLH-CTMH Location: 2601 Blair Stone Road, Tallahassee, FL ... Send a written correspondence to the complainant once approved by the supervisor. * Close the case ...

SAIC

Staff Officer

Springfield, VA

We are seeking Office Manager/Staff Officers that are versatile and proficient professionals ... Task & Correspondence Management: Serve as a suspense coordinator for the office, using systems ...

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Correspondence Officer information

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$26

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How much do correspondence officer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for correspondence officer in the United States is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $26.92 per hour, depending on experience, location, and employer.

What is a correspondence officer?

Correspondence Officers are professionals responsible for managing and responding to incoming and outgoing communications within an organization. They handle a variety of written materials, such as letters, emails, and official documents, ensuring that messages are delivered accurately and promptly. Their role often involves drafting responses, maintaining records, and coordinating with other departments to ensure consistent and professional communication. Correspondence Officers are vital for maintaining the organization's public image and ensuring efficient information flow.

What skills and qualifications are needed to be a correspondence officer?

To thrive as a Correspondence Officer, you need strong written communication skills, attention to detail, and typically a diploma or degree in administration or a related field. Familiarity with document management systems, office productivity software, and sometimes customer relationship management (CRM) tools is essential. Excellent organizational skills, discretion, and the ability to manage time-sensitive tasks are valuable soft skills for this role. These competencies ensure accurate, timely, and professional correspondence handling, which is critical for maintaining organizational reputation and effective stakeholder communication.

What does a correspondence officer do?

A Correspondence Officer is primarily responsible for managing incoming and outgoing communications, ensuring that all correspondence is accurately logged, tracked, and responded to within set timelines. On a daily basis, they draft, review, and distribute letters, emails, and official documents, often coordinating with other departments to gather necessary information or approvals. Collaboration is key, as Correspondence Officers frequently liaise with colleagues in various teams to clarify details, maintain consistency in messaging, and uphold organizational standards. Their role ensures smooth communication flow both internally and externally, which is vital for maintaining strong stakeholder relationships.

What is the difference between Correspondence Officer vs Customer Service Representative?

AspectCorrespondence OfficerCustomer Service Representative
Primary RoleManages official communications, drafts, and responds to correspondence for organizations.Assists customers with inquiries, complaints, and product or service information.
Work EnvironmentOffice setting, often within government, corporate, or legal sectors.Call centers, retail, or service-oriented environments.
Required SkillsExcellent written communication, attention to detail, organizational skills.Strong verbal communication, problem-solving, customer-focused attitude.
Common CertificationsNone specific; relevant degrees or certifications in communication or administration may help.Customer service certifications or training programs are common.

While both roles involve communication, a Correspondence Officer primarily handles official written communications within organizations, whereas a Customer Service Representative focuses on direct customer interactions and support. Understanding these differences helps job seekers find the right role based on their skills and career goals.

More about Correspondence Officer jobs
What cities are hiring for Correspondence Officer jobs? Cities with the most Correspondence Officer job openings:
What job categories do people searching Correspondence Officer jobs look for? The top searched job categories for Correspondence Officer jobs are:
Correspondence Officer jobs near you
Infographic showing various Correspondence Officer job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,199 per year, or $26.1 per hour.

Correspondence Tech Lead- OpenText Exstream

Genius Business Solutions

Columbus, GA • On-site

Full-time

Posted 3 days ago

New

Job description

About Genius Business Solutions Inc. (GBSI)
Featured in CNBC, Digital Journal, Fox News, and CIO Review, GBSI is a globally recognized IT services leader with 20+ years serving Fortune 500 organizations. Our teams deliver solutions across automotive, manufacturing, retail, and pharmaceutical industries. Headquartered in Moline, IL, GBSI supports clients and consultants throughout the US, Canada, Europe, and India.
Join our innovative team to lead enterprise-grade SAP solutions and drive digital transformation initiatives across global enterprises.
Job Summary:
We are seeking an experienced OpenText Exstream Lead to design, develop, and implement customer communication solutions. The role involves serving as the primary technical contact, translating business requirements into scalable designs, and providing leadership to offshore teams. Candidates will oversee SDLC activities, ensure compliance with standards, and drive resolution of complex production issues while mentoring developers and supporting release management.
Tops Skills:
1. Opentext Exstream
2. Quadient Inspire
3. Other CCM Skillsets
Job Description/Responsibilities:
Lead the design, development, and implementation of customer communication and correspondence solutions using OpenText Exstream.
Serve as the primary onsite technical point of contact for business stakeholders, product owners, architects, and project teams.
Analyze business requirements and translate them into scalable technical solutions and document composition designs.
Provide technical leadership and guidance to offshore development and support teams.
Review solution designs, code, templates, scripts, and deployment packages to ensure adherence to best practices and standards.
Drive technical discussions, architecture reviews, effort estimations, and solution planning activities.
Support the complete Software Development Life Cycle (SDLC), including requirements analysis, design, development, testing, deployment, and production support.
Collaborate with Business Analysts and SMEs to understand correspondence requirements and regulatory changes.
Lead impact assessments for enhancement requests, production issues, and technology upgrades.
Ensure successful implementation of change requests through established change management processes.
Provide technical oversight for document template development, business rules implementation, and data mapping activities.
Conduct root cause analysis and drive resolution of complex production issues and defects.
Mentor and coach developers on OpenText Exstream design standards, performance optimization, and development best practices.
Coordinate release activities and provide deployment support across development, testing, and production environments.
Equal Employment Opportunity
GeniusBSI is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

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