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Correspondence Coordinator Jobs (NOW HIRING)

Precise Systems

Correspondence Analyst

Washington, DC · Hybrid

We are currently seeking a Correspondence Analyst to support our customer in Washington, DC ... Also ensure NAVSEA coordination occurs for tasks to be executed in a timely manner (ideally as ...

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How much do correspondence coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for correspondence coordinator in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Correspondence Coordinator vs Administrative Assistant?

AspectCorrespondence CoordinatorAdministrative Assistant
Primary RoleManages and coordinates written communication, including emails, letters, and reportsProvides general administrative support, including scheduling, filing, and correspondence
Required SkillsExcellent written communication, organization, attention to detailStrong organizational skills, multitasking, basic communication
Work EnvironmentOffice settings, often in corporate, nonprofit, or government sectorsOffice environments across various industries
Common CertificationsNone typically required, but relevant communication or administrative certifications can helpNone typically required

The main difference is that a Correspondence Coordinator specializes in managing written communications and ensuring clarity and consistency, while an Administrative Assistant provides broader administrative support, including handling correspondence among other tasks. Both roles are essential in office settings but focus on different aspects of organizational communication and support.

What are the key skills and qualifications needed to thrive as a correspondence coordinator?

To thrive as a Correspondence Coordinator, you need excellent written communication, attention to detail, and organizational skills, often supported by a bachelor’s degree in communications or a related field. Familiarity with document management systems, email platforms, and Microsoft Office Suite is typically required. Strong time management, problem-solving abilities, and interpersonal skills help you efficiently manage high volumes of correspondence and coordinate with multiple stakeholders. These skills ensure clear, timely, and professional communication, which is vital for maintaining organizational reputation and effective information flow.

What are some typical challenges a correspondence coordinator may face when managing high volumes of incoming and outgoing communications?

Correspondence Coordinators often handle large volumes of emails, letters, and other communications, which can be challenging when prioritizing urgent requests or ensuring accuracy under tight deadlines. Staying organized and maintaining attention to detail is crucial, as errors can lead to miscommunication or delays. Additionally, Coordinators must often collaborate with various departments to gather information or approvals, requiring strong interpersonal and follow-up skills to keep processes moving smoothly.
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What are the most commonly searched types of Correspondence jobs? The most popular types of Correspondence jobs are:
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Correspondence Coordinator jobs near you
Infographic showing various Correspondence Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $43,656 per year, or $21 per hour.

Correspondence Coordinator

FirstHealth of the Carolinas, Inc.

Pinehurst, NC • On-site

Full-time

Re-posted 10 days ago

FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Overview

This position is responsible for the processing of correspondence received in the Patient Accounts Department to include, but not limited to direct contact with Insurance companies for follow up on requests for information for payment of claims, processing zero payment correspondence and routing mail to the appropriate employees.

This position maintains accurate records and reports of all correspondence from outside companies. Meet standards of quality as measured by departmental and facility performance improvement processes.

Responsibilities

1. Retrieval/Sorting/Distribution of Correspondence (Mail) within the patient accounts department on a daily basis

2. Scanning and Indexing correspondence into scanner equipment on a daily basis

3. Batch posting of insurance payment denials into computer on a daily basis

4. Generating and mailing insurance carrier requests (itemized bills, insurance claim forms, etc.) on a daily basis

5. Scanning Explanation of Benefit documents into scanner on a daily basis

6. Requests, procures, provides information or forms required by third party payers to complete claims processing for payment.

7. Researches and corrects erroneous insurance information, via Blue E, patient, employer, etc.

8. Insures contractual adjustments are appropriate and correct. If not, adjusts accordingly.

9. Insures correct account status, based on information obtained or received, by resequencing insurance plans, dropping insurance plans, recycling billing, etc.

10. Informs and educates other collectors, billers, etc. When new or updated information is received during the course of performing job duties.

11. Enters appropriate codes and comments on accounts for tracking and historical purposes.

12. Reports to supervision identified patterns of incorrect or incomplete registration information, billing errors, coding problems, etc.

13. Advises patient of responsibilities and duties in obtaining payment from third party payers.

14. Reports to appropriate authorities third party payers that are stalling or delaying payments, or making payments that are not in accordance with contractual terms or obligations.

15. Maintain competencies in all areas of departmental policies and procedures.

16. Maintains departmental records, reports, and files as required and in an organized manner.

17. Responsible for providing superior customer service to all customers encountered

18. To meet or exceed departmental and individual goals. To motivate and assist others in their processes as needed.

19. Maintain accurate and descriptive on line notes of all correspondence and conversations from patient or other source.

20. Maintain competencies related to major job functions for age-specific population, periodic performance evaluations, and patient satisfaction and complaint issues.

21. Perform other related duties as assigned or requested.

Qualifications

Education and Formal Training: High School graduate and preferably two years' associate degree in business-related field,

Work Experience: 2 years clerical experience preferably in a healthcare related field.

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills required. Ability to research account information and work independently. Ability to perform multiple tasks in an organized manner. Standard knowledge of computer functions and ability to operate standard office equipment.

Special Conditions: Work is sedentary. Must be able to meet deadlines and projected goals. Must be willing to work in a team-oriented environment. Near visual acuity is necessary for constant review of patient accounts and correspondence.

Employment Type: FULL_TIME

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

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