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Ancillary Service Coordinator Jobs (NOW HIRING)

Tryonmed

Director, Ancillary Services

Charlotte, NC · On-site

$100 - $130/hr

The Director, Ancillary Services is responsible for leading the operational performance of ... Supports coordination between service lines and patient care teams * Ensures services meet ...

Dulyhealthandcare

$15.14 - $22.70/hr

Ancillary Services Coordinator Position Highlights: * Downer's Grove * PT/OT Position Highlights ... Prefer one-year experience in customer service setting, preferably in a medical office with basic ...

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How much do ancillary service coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ancillary service coordinator in the United States is $25.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.85 per hour, depending on experience, location, and employer.

What is an ancillary service coordinator?

An Ancillary Service Coordinator is a professional responsible for managing and organizing non-medical services that support a healthcare facility, such as laboratory, radiology, pharmacy, and rehabilitation services. They serve as a liaison between clinical staff, patients, and ancillary departments to ensure that all supporting services are delivered efficiently and in a timely manner. Their duties may include scheduling services, coordinating communication, handling referrals, and ensuring compliance with regulations and facility policies. This role is essential for maintaining smooth operations within healthcare organizations and improving patient care outcomes.

How does an ancillary service coordinator collaborate with clinical and administrative teams to ensure smooth patient care?

An Ancillary Service Coordinator works closely with both clinical staff, such as nurses and physicians, and administrative personnel to coordinate services like laboratory tests, imaging, and therapies. This role often involves communicating patient needs, scheduling services, and ensuring timely follow-up, which requires strong organizational and interpersonal skills. By acting as a liaison between departments, Ancillary Service Coordinators help prevent delays in patient care and improve the overall efficiency of healthcare delivery. Regular meetings, clear documentation, and proactive problem-solving are essential parts of this collaboration.

What are the key skills and qualifications needed to thrive as an ancillary service coordinator, and why are they important?

To thrive as an Ancillary Service Coordinator, you need a solid understanding of healthcare operations, insurance processes, and patient service coordination, often supported by a relevant associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and knowledge of insurance authorization procedures are typically required. Strong organizational skills, attention to detail, and effective communication make someone stand out in this position. These skills are important to ensure efficient coordination of patient services, accurate documentation, and seamless collaboration within healthcare teams.

Is an ancillary service coordinator a hard job?

An ancillary service coordinator's job involves managing support services such as transportation, therapy, or medical equipment, which can require strong organizational and communication skills. The role may involve handling multiple tasks, coordinating with different providers, and working within regulatory guidelines, but whether it is hard depends on individual experience and the specific work environment.
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Ancillary Service Coordinator jobs near you
Infographic showing various Ancillary Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $52,837 per year, or $25.4 per hour.

Ancillary Service Specialist

Gallery Residential

Atlanta, GA • On-site

Other

Posted 3 days ago

New

Job description

JOB DESCRIPTION
Job Title: Ancillary Service Specialist
Department: Property Management
Reports To: Director of Transition
FLSA Status: Non-Exempt
Position Summary: Responsible for coordinating and administering ancillary service vendor contracts and programs across the Gallery Residential portfolio, including setting up and closing out services during property transitions, conducting billing audits, supporting program roll-outs, and reporting on vendor performance and renewals. This position works closely with Managing Directors, Transitions, Operations, HR, Regional Managers, onsite teams, and third-party vendors, and requires strong organizational and communication skills to manage multiple vendor relationships and property transitions simultaneously while ensuring a positive onboarding experience for properties. Because we are a growing company, our expectation is that you will execute such tasks as necessary to support the company even if they may fall outside of your defined responsibilities.
Organizational Responsibilities:
  • Implementation Support: Execute solutions and frameworks provided by leadership to support journey metrics and drive consistent outcomes.
  • Adoption & Onboarding: Support the roll-out and adoption of approved tools and programs, ensuring onboarding is optimized and onsite teams are properly trained and using systems and processes appropriately.
  • Organizational Liaison: Serve as a point of contact between properties, vendors, and internal teams to ensure operational needs are communicated and addressed.
  • Project Execution: Support and help maintain clear, sequenced plans to ensure successful rollout of initiatives considering various milestones.
  • Community Service: Participate in activities outside the normal course of daily business that enhance both the Company and your stature in the marketplace, including industry associations and community involvement.

Essential Duties and Responsibilities:
  • Vendor/Contract Management: Manage ancillary service vendor relationships and contracts to ensure compliance, accuracy, and value across the portfolio.
    • Coordinate ancillary setup and dispositions for property transitions
    • Conduct billing audits to ensure accuracy and compliance with vendor contract terms
    • Support implementation of ancillary service programs across the portfolio
    • Prepare reporting and strategy recommendations on vendor performance and upcoming contract renewals
  • Ancillary Setup for Transitions: Support properties through the ancillary services setup process during transitions to ensure a smooth and well-communicated rollout.
    • Send welcome letters and informational materials to properties once ancillary services are set up
    • Schedule trainings for onsite teams on new ancillary services and programs
    • Assist with helpdesk tickets related to ancillary services
    • Assist with NetVendor
  • Reporting & Coordination: Generate regular reports on vendor performance, program success, and renewals, and partner with Operations, Accounting, HR, Payroll, Regional Managers, and property owners to ensure ancillary services are administered accurately during transitions.
  • Operational Excellence: Research, develop, and implement best practices, procedures, and metrics to increase the productivity, efficiency, and reporting capabilities of the ancillary services function.
Work Hours:
This position is scheduled for 40 hours in a regular work week. Hours of operation vary, but typical office hours are from 8:30 am to 5:30 pm Monday through Friday. Must be available to work on additional tasks that may require work on weekends or after hours, and to work onsite and travel for business purposes.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
College degree preferred. Employment history in property management that demonstrates experience in vendor management, contract administration, or property management operations, and demonstrated knowledge and skills in executing customer service, billing/expense review, and vendor relationship management.
Language & Math Ability:
Demonstrated ability to read, write, and communicate effectively to comprehend vendor contracts, billing documents, and property communications. Demonstrated mathematical skills necessary to add, subtract, multiply, divide, and calculate percentages to complete billing audits, vendor invoices, and fiscal reporting.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, and to deal with problems involving several concrete variables in standardized situations. Demonstrated organizational skills and attention to detail necessary to manage multiple vendor relationships and property transitions simultaneously.
Computer Skills:
Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs and property management software; experience with NetVendor preferred.
Certificates and Licenses:
Industry certifications are preferred.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment & Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The employee is regularly required to use hands to finger, type, handle, or feel and talk or hear; frequently required to sit; and occasionally required to stand, walk, and reach with hands and arms. Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus, including extended periods viewing computer screens and other electronic equipment. Travel may occasionally be required to visit properties, meet with vendors, or attend educational conferences.

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