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Senior Patient Coordinator Jobs (NOW HIRING)

NAPA Center

Senior Patient Coordinator

Waltham, MA · On-site

$19 - $25/hr

The Senior Patient Coordinator functions as a member of the front desk team.  The position performs administrative tasks and procedures to support the delivery of quality care to our clients.  ...

NAPA Center

Senior Patient Coordinator

Waltham, MA · On-site

$19 - $25/hr

The Senior Patient Coordinator functions as a member of the front desk team. The position performs administrative tasks and procedures to support the delivery of quality care to our clients. The ...

NAPA Center

Senior Patient Coordinator

Waltham, MA · On-site

$19 - $25/hr

The Senior Patient Coordinator functions as a member of the front desk team. The position performs administrative tasks and procedures to support the delivery of quality care to our clients. The ...

Reliant Medical Group

Senior Patient Care Coordinator

Fishkill, NY · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Patient Care Coordinator Optum NY/NJ is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY. Optum is a clinician-led care organization that is changing the way ...

UMR

Senior Patient Care Coordinator

Fishkill, NY · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Patient Care Coordinator Optum NY/NJ is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY. Optum is a clinician-led care organization that is changing the way ...

UnitedHealth Group

Senior Patient Care Coordinator

Fishkill, NY

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Optum NY/NJ, is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member ...

UnitedHealth Group

Senior Patient Care Coordinator

Fishkill, NY

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Optum NY/NJ, is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member ...

UnitedHealth Group

Senior Patient Care Coordinator

Poughkeepsie, NY · On-site

$17.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Optum NY/NJ, is seeking a Senior Patient Care Coordinator to join our team in Poughkeepsie, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a ...

UnitedHealth Group

Senior Patient Care Coordinator

Fishkill, NY · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Optum NY/NJ, is seeking a Senior Patient Care Coordinator to join our team in Fishkill, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member ...

UnitedHealth Group

Senior Patient Care Coordinator

Mount Kisco, NY

$18.75 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Optum NY/NJ, is seeking a Senior Patient Care Coordinator to join our team in Mount Kisco, NY . Optum is a clinician-led care organization that is changing the way clinicians work and live. As a ...

New

divvyDOSE

Senior Patient Care Coordinator

$18 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly ...

Reliant Medical Group

Senior Patient Care Coordinator

$18 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly ...

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Senior Patient Coordinator information

See salary details

$29.5K

$74.6K

$124K

How much do senior patient coordinator jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior patient coordinator in the United States is $74,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $93,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Patient Coordinator vs Patient Coordinator?

AspectSenior Patient CoordinatorPatient Coordinator
CredentialsTypically requires 3+ years experience, relevant certifications (e.g., medical office certification)Entry to mid-level experience, basic healthcare or administrative certifications
Work EnvironmentSpecialized healthcare settings, often in clinics or hospitals, handling complex patient casesGeneral healthcare offices, outpatient clinics, assisting with patient scheduling and intake
ResponsibilitiesOverseeing patient flow, mentoring staff, managing complex casesScheduling appointments, patient check-in, data entry

The main difference between a Senior Patient Coordinator and a Patient Coordinator lies in experience, responsibilities, and level of oversight. Senior roles involve more complex case management and leadership, while Patient Coordinators focus on routine patient interactions and administrative tasks.

What are the key skills and qualifications needed to thrive as a senior patient coordinator, and why are they important?

To excel as a Senior Patient Coordinator, you need strong organizational skills, healthcare administration knowledge, and typically a background in medical office management or a related field. Familiarity with electronic health records (EHR) systems, scheduling software, and insurance verification tools is often required. Outstanding interpersonal communication, problem-solving abilities, and empathy help build patient trust and ensure smooth workflows. These skills are crucial for efficiently managing patient care processes, supporting clinical teams, and enhancing patient satisfaction.

What is a senior patient coordinator?

Senior Patient Coordinators are experienced healthcare professionals who manage and facilitate the patient experience within a medical facility or practice. They coordinate appointments, handle patient inquiries, assist with insurance processes, and ensure effective communication between patients, medical staff, and external providers. In addition to overseeing daily operations, they often mentor junior staff and help implement best practices to improve patient satisfaction and administrative efficiency.

How does a senior patient coordinator typically collaborate with medical and administrative teams to enhance patient care?

A Senior Patient Coordinator serves as a vital link between patients, healthcare providers, and administrative staff. In this role, you will often coordinate appointment scheduling, insurance verification, and patient follow-ups, requiring frequent and clear communication with doctors, nurses, and billing departments. Successful Senior Patient Coordinators proactively identify potential issues in patient flow or documentation, facilitate resolution, and ensure all parties are informed. This collaborative approach not only streamlines operations but also greatly improves the patient experience.
More about Senior Patient Coordinator jobs
What cities are hiring for Senior Patient Coordinator jobs? Cities with the most Senior Patient Coordinator job openings:
What states have the most Senior Patient Coordinator jobs? States with the most job openings for Senior Patient Coordinator jobs include:
What job categories do people searching Senior Patient Coordinator jobs look for? The top searched job categories for Senior Patient Coordinator jobs are:
Senior Patient Coordinator jobs near you
Infographic showing various Senior Patient Coordinator job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $74,559 per year, or $35.8 per hour.

Senior Patient Coordinator

NAPA Center

Waltham, MA • On-site

$19 - $25/hr

Full-time

Re-posted 3 days ago

Job description

Position Overview:

The Senior Patient Coordinator functions as a member of the front desk team.  The position performs administrative tasks and procedures to support the delivery of quality care to our clients.  The Senior Patient Coordinator is responsible for assisting patients compassionately and professionally and ensuring efficient utilization of the schedule.  The position administers and coordinates all processes and procedures related to our treatment. The Senior Patient Coordinator is expected to be a compassionate, caring, discreet professional with a high level of empathy and strong organizational skills.  The Senior Patient Coordinator reports to the Front Desk Manager, AGM, and/or GM.  


Requirements:

  • Bachelor’s degree with 3+ years of administrative and/or office support, ideally in a healthcare setting, and 7+ years of customer service experience required
  • Computer competence across the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) with the ability to quickly learn a variety of other online software systems
  • Strong organizational skills
  • Ability to multitask, shift focus across tasks as needed, and manage priorities
  • Working knowledge of patient records system (Raintree) preferred
  • Strong problem-solving skills
  • Confident and personable with the ability to get along with a wide range of personalities
  • Excellent customer service
  • Must love interacting with children
  • Ability to work with little to no supervision


Responsibilities:

  • Coordinate with all clients to create and maintain the daily therapy schedule.
  • Correspond with patients, parents, funding sources, and medical staff.
  • Handle all incoming calls and requests.
  • Process new patient intakes.
  • Assist with patient accounts, including processing payments, reviewing patient ledgers, and answering client questions regarding private insurance and other funding sources.
  • Assist with the maintenance and operation of the intensive program, including communication with families regarding schedules, paperwork, and all NAPA guidelines.
  • Analyze monthly financial reporting.
  • Maintain a high level of customer service. 
  • Order supplies related to the function of the office, including office and janitorial supplies.
  • Independently train new office staff.
  • Implement new tools and processes, as needed, to improve administrative efficiency.


Physical Demands: 

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height.   Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus.  Must be able to visually inspect work.   Manual dexterity to operate a computer and other office equipment is required.  


The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.


Company Values:

All NAPA Centre employees must demonstrate the company’s core values, which include:

  • Love –NAPA is a family business built on the love that parents have for their children. Embody NAPA’s spirit of love through kind actions, warmth, and communication used every day.
  • Share - strive to collaborate and educate as part of the NAPA team, so that our clients and their families leave NAPA with positivity and hope.
  • Grow – evolve, engage and continue to learn, from our clients, our colleagues and our industry so that we truly offer the best therapy possible.
  • Hope – believe in the potential of every child and commit to helping them succeed, giving families hope when others have failed.