Axxess Jobs (NOW HIRING)

Scheduling ResponsibilitiesResponsible for staffing the case: Determine which clinician will start and follow the case (geographic, discipline, etc...) and contact them to confirm assignment.Communicate patient changes in status to all treating clinicians and adjust schedule(s) accordinglyEnter visits (frequencies) into Axxess, including supervisory visits.Enter initial authorization and subsequent authorizations into AxxessFollow-up with therapists to obtain frequencies for re-evaluations that have not been called into the office within 48 hrs.Contact clinicians regarding prior week's schedules to verify & follow up regarding;Open visits Verify with clinicians if there were any missed visitsVerify if SOC / RC or DC occurredUpdate Scheduling BoardChange patient status if neededIntake ResponsibilitiesReceive initial referrals:Check with Administrator prior to rejecting Review referral data with Clinical Manager to determine clinical needs.Enter new referral(s) into Axxess, including initial referral order, authorization information, etc.Contacts referral source to review and obtain all pertinent information required to process the referral, including initial order; Identify the PCP (last OV)OVN/H&PDC summaryFollow up on all electronic referral sources (Allscripts / Careport) Contact clinicians to verify acceptance of new patient assignmentsContacts other providers (DME, Pharmacy) to coordinate overall care for the patient. Scan initial patient information into Axxess and Dropbox;Referral InfoF2FReferral OrderMecca Check / AuthorizationsMaintain pending file of any referrals for which services have been delayed. Responsible for monitoring authorizations for VA/Managed CareCommunicate patients in need of authorizations for additional visits or extended authorization datesTrack scheduled visits that are not authorizedUpdate new auths in Axxess and Review authorizations (auths) weekly and identify expired or soon to be expired authsCommunicate patients in need of authorizations for additional visits or extended authorization datesTrack scheduled visits that are not authorizedUpdate new auths in Axxess and scan in documents to Axxess and DropboxNotify clinicians about Re-Evals that need to be closed in order to provide documentation to payorPrepare auth request email & send to payor requesting additional authRequest HHA services from FLHC for any patients needing HHA servces:Prepare form called "Seaside HH form requesting FLHC services" and send to FLHC remote admin personnel

Follow-up with FLHC staff to clarify and determine Aide scheduleNotify patient once schedule is confirmedRecords Management ResponsibilitiesCreate, maintain and update new patient charts in dropbox. Track Documents (i.e. F2F, OVN's, H&P's, DC Summaries) that are not initially received and require follow up

Run discharge report each week and process NOMNC (48 hrs prior to DC). Responsible for sending, tracking and obtaining orders;Sending out documentation (i.e. 485, VO, F2F) to MD each week

Note: Another individual saves the orders as a pdf file in dropboxRename and Save Received Documents into Dropbox, then mark orders as received in Axxess. Note: Another individual saves the documents into Axxess (against the task)Follow up on outstanding orders over 21 days old.Clear out F2F documents and Transfer Summaries from Orders to be sent and mark as receivedSend out Discharge Summaries from Orders to be sent and mark as receivedAdministrative / Other DutiesAnswer the telephone promptly, direct all calls appropriately, and take accurate messages.Print / Create SOC Packets to maintain at least 10 packets for Palm Beach and 5 for Broward.Check e-fax (Consensus) regularly:Check for signed orders; save to appropriate Dropbox and Axxess locations Mark orders as received signed and indicate MD signature date Process / Triage Consensus DocumentsFax Transfer Summary reports to receiving facilitiesPlace orders of all forms, office supplies, including toner and paperContact patients one week after the SOC to perform a customer satisfaction survey call.Perform other assignments as requested.