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Correspondence Representative Jobs (NOW HIRING)

Westgate Resorts

Correspondence Team Member

Ocoee, FL · On-site

The Correspondence Team Member is responsible for managing and responding to written consumer ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Westgate Resorts

Correspondence Team Member

Ocoee, FL · On-site

The Correspondence Team Member is responsible for managing and responding to written consumer ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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How much do correspondence representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for correspondence representative in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What is a Correspondence Representative job?

A Correspondence Representative is responsible for handling written communications between a company and its clients, customers, or internal departments. They review, process, and respond to inquiries, ensuring accuracy, professionalism, and adherence to company policies. This role often involves resolving customer concerns, maintaining records, and collaborating with other teams to provide effective solutions. Strong written communication skills, attention to detail, and knowledge of company processes are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Correspondence Representative position, and why are they important?

To excel as a Correspondence Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, email platforms, and Microsoft Office Suite is often required, while additional training in data entry or business communications may be beneficial. Superior organizational skills, active listening, and professionalism help individuals stand out in managing sensitive information and responding to a variety of inquiries. These abilities ensure timely, accurate, and courteous correspondence, which is essential for effective customer or client relations.

What are the typical daily responsibilities of a Correspondence Representative?

As a Correspondence Representative, your daily tasks will involve reading and responding to customer or client inquiries via email, mail, or other electronic platforms. You will often be required to review case histories, document interactions, and ensure that each response follows company policies and compliance standards. Collaboration with internal departments, such as customer service or technical teams, may be necessary to resolve complex issues or gather information. This role is ideal for individuals who enjoy written communication and thrive in environments that require precision and a service-oriented approach.
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Correspondence Representative jobs near you
Correspondence Representative

Correspondence Representative

NovaCare Rehabilitation

Canonsburg, PA • On-site

$15.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

NovaCare Rehabilitation rating

6.0

Company rating: 6.0 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

726th of 864 rated healthcare providers

Job description

Overview
Correspondence Representative
Location: Canonsburg, PA (On-site)
Pay: Starting at $15.75 per hour
Schedule: Monday-Friday | First Shift | No Weekends
Select Medical is seeking a Correspondence Representative to join their Outpatient Central Business Office located in Canonsburg, PA
Grow Your Career with Select Medical - Join Our Outpatient Billing Team!
Are you detail-oriented and love solving problems? Do you enjoy digging into data and helping resolve issues?
If so, we're looking for a Correspondence Representative to join our Accounts Receivable team.
This role is ideal for someone with strong research skills, great communication, and a desire to make a real difference in the billing process for patients and insurance providers.
Why Join Us?
At Select Medical, we are committed to your growth and success:
• Career Growth: Opportunities for advancement in a stable, growing healthcare company
• Competitive Benefits: Health, dental, vision, life insurance & more
• Paid Time Off: PTO + Extended Illness Days
• 401(k) with Company Match: Plan for your future
• Casual Dress Code: Wear jeans to work!
• Employee Support: Access to counseling and wellness services
• Structured Training: Comprehensive, paid training to set you up for success
• Work-Life Balance: No weekends, consistent weekday hours
Responsibilities
As a Correspondence Representative, you will:
• Investigate and follow up on unpaid insurance claims over 120 days old
• Research reasons for non-payment and escalate issues when needed
• Communicate with insurance carriers, clinics, and patients
• Request additional documentation or retro authorizations when necessary
• Accurately log all actions and outcomes in our billing system
• Support other billing-related projects and tasks as assigned
Qualifications
What You Need to Succeed:
• Minimum Requirements:
• High school diploma or GED
• 1+ year of customer service experience (retail, hospitality, banking, or healthcare
• Preferred Qualifications:
  • Experience with medical billing or insurance claims
  • Strong problem-solving and communication skills
  • Comfortable with high-volume computer work
  • Familiarity with Microsoft Word, Excel, and PowerPoint

Additional Data
A Workplace That Cares About You!
Apply today and become part of a team that values your work, supports your growth, and helps you build a lasting career in healthcare!
At Select Medical, we believe in fostering a positive employee experience.
Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!

What NovaCare Rehabilitation employees say

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About NovaCare Rehabilitation

Sourced by ZipRecruiter

NovaCare Rehabilitation is a leading physical therapy company based in King of Prussia, PA, US. The business specializes in providing exceptional care and innovative services to aid in the recovery of daily lives across the Pennsylvania region. Operating under the healthcare industry, NovaCare Rehabilitation is dedicated to delivering high-quality patient care through physical therapy, athletic training, occupational therapy, and many other rehabilitation services. The company was established with a mission to empower its patients, helping them to reach their full potential through personalized programs.

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

Year founded

1996

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