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How much do remote correspondence representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote correspondence representative in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

How does a Remote Correspondence Representative typically collaborate with other departments while working remotely?

As a Remote Correspondence Representative, you will regularly interact with teams such as customer service, billing, and technical support. Communication is primarily handled via email, chat platforms, and scheduled virtual meetings, making responsiveness and clarity essential. Collaboration often involves resolving customer inquiries that require input from multiple departments or escalating issues to specialized teams. Building strong digital communication habits and proactively seeking clarification when needed are important for success in this remote, cross-functional environment.

What are the key skills and qualifications needed to thrive as a Remote Correspondence Representative, and why are they important?

A Remote Correspondence Representative needs excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and document management tools is often required. Strong organizational skills, time management, and the ability to work independently make someone stand out in this role. These skills are essential for providing accurate, timely, and professional responses to client inquiries while maintaining efficiency in a remote work environment.

What is a Remote Correspondence Representative?

A Remote Correspondence Representative is a professional who handles written communications for an organization, typically from a remote location. Their main responsibilities include responding to customer inquiries via email, chat, or other digital channels, processing requests, and resolving issues according to company policies. They play a crucial role in customer service and support, ensuring timely and accurate responses while maintaining a high level of professionalism. Working remotely allows them to perform these duties outside of a traditional office environment, often with flexible hours. This role is common in industries such as insurance, healthcare, finance, and retail.
More about Remote Correspondence Representative jobs
What cities are hiring for Remote Correspondence Representative jobs? Cities with the most Remote Correspondence Representative job openings:
What are the most commonly searched types of Correspondence Representative jobs? The most popular types of Correspondence Representative jobs are:
What states have the most Remote Correspondence Representative jobs? States with the most job openings for Remote Correspondence Representative jobs include:
What job categories do people searching Remote Correspondence Representative jobs look for? The top searched job categories for Remote Correspondence Representative jobs are:
Remote Correspondence Representative jobs near you
Infographic showing various Remote Correspondence Representative job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 11% Part Time, 6% Temporary, and 6% Contract. Highlights an 6% Hybrid, and 94% Remote job distribution, with an average salary of $48,271 per year, or $23.2 per hour.
Correspondence Representative

Correspondence Representative

Internet Brands

Minneapolis, MN • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

39th of 190 rated software companies

Job description

Premier Disability Services, a division of Internet Brands. We are seeking qualified Correspondence Representatives to join our high-volume call center team based in Minneapolis, MN.
About Us: Premier Disability Services is a growing company that is a full-service social security disability advocacy firm. We assist customers in applying for Social Security Disability at every stage of the process whether they are first time, have been denied or going to a hearing in all 50 states. Our services have helped over 100,000 individuals in filing their application successfully.
We're looking for people who thrive on helping customers with a passion for service to join our growing call center. Join us and be part of one of the largest Social Security Disability Firms in the Nation! Our values of integrity, passion and teamwork are the foundation of who we are and drive our missions to be the trusted advocates of our clients.
Compensation: $14/hr (remote) OR $16/hr (onsite in MN) with the opportunity to earn up to $500/month in performance-based bonuses.
Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas
Work Location:
Minnesota (Brooklyn Park): Onsite only - Pay Starts at $16/hr
All other listed states: Remote - Pay starts at $14/hr
Terms: Full-Time, hourly, non-exempt
Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM CST
Responsibilities:
  • Provide administrative support for disability case management through completion and submissions of complex documentation, forms, evidence or correspondence necessary to facilitate or complete our representation of a claim.
  • Professionally handle a mix of inbound/outbound calls and correspondence to government offices, i.e., Social Security Disability, clients, etc. to obtain and process information on a clients claim or complete forms.
  • Obtain medical and vocational documentation via mail, phone and computer software systems.
  • Meet a high-volume workload while complying with department standards for daily metric goals and monthly audits. Regarding quality, production and processing times.
  • Read, annotate, and summarize records/information using appropriate terminology, and resolve conflicts within records, preparing written reports of findings and documenting in systems of record.
  • Effectively communicating Premier Disability Service program details to clients in a clear and understandable manner.
  • Navigating multiple computer windows to access several systems.
What we're looking for:
Education and Experience:
  • 2-years work experience in high volume claims processing/caseload management or customer experience.
  • 2 years direct experience working in an office environment or call center.
  • Strong verbal and written communication skills
  • High school diploma or GED required; two-year associate degree preferred.
  • Excellent verbal and written communication skills
  • Strong computer knowledge and excellent typing skills at least 50WPM.
  • Ability to multitask in a fast-paced environment.
Qualities:
  • Independently maintain a high-volume workload while complying with agency standards for quality, production, and processing time.
  • Professional demeanor and telephone etiquette with the ability to de-escalate scenarios through conflict resolution skills.
  • Commitment to strong attendance.
  • Ability to manage multiple priorities and meet departmental turnaround times.
  • Demonstrate independent problem solving and decision-making ability.
  • Ability to communicate clearly and concisely with clients, managers, and co-workers - both verbally and in written format.
  • Must have sharp attention to detail and ability to perform with a high degree of accuracy.
  • Strong analytical skills to review documents and reach sound decisions.
  • Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call/correspondence quality, timeliness, and productivity.
  • Work harmoniously with peers within a small team environment to accomplish both personal and team performance goals.
  • Work overtime, as needed, to meet daily deadlines.
  • Available for 8-hour shifts between 8am to 6pm CST working hours.
  • Bilingual in English/Spanish skills a PLUS.
What we offer:
  • Medical, Dental and Vision insurance.
  • PTO and paid holidays!
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company!
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands - your application will be routed only to the employer and role you select.
Employment Type: Full-Time

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