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Remote Correspondence Representative Jobs in Ohio

KURV

Client Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

Provide remote assistance to Kurv merchants in the use of their equipment or gateway service ... Able to craft clear and concise business related correspondence via email and chat. * Typing ...

Manulife

Senior Underwriting Consultant

Delaware, OH · On-site +1

$93K - $110K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Audit applications underwritten to ensure underwriting decisions, correspondence and administrative ...

Manulife

Senior Underwriting Consultant

New Hampshire, OH · On-site +1

$88K - $104K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Audit applications underwritten to ensure underwriting decisions, correspondence and administrative ...

WW&R

Associate Attorney

Cincinnati, OH · On-site +1

$80K - $116K/yr

Fully remote. Must come into our Chicago, IL or Cincinnati, OH office once per month. Indiana Bar ... Represents clients at legal, administrative and other proceedings as assigned. * Researches and ...

QUALITY GOLD OF CINCINNATI INC

COLLECTOR

Fairfield, OH · On-site +1

$16 - $21.50/hr

Remote employees must report to the office upon request as needed based on business necessity, such ... The requirements listed below represent the knowledge, skill, and ability required. Reasonable ...

Booz Allen Hamilton, Inc.

$86K - $198K/yr

Remote Work: No Job Number: R0247150 Location: Wright Patterson AFB,OH,US Share job via: Share ... The estimate displayed represents the typical salary range for this position and is just one ...

Booz Allen Hamilton, Inc.

$86K - $198K/yr

Remote Work: No Job Number: R0247145 Location: Wright Patterson AFB,OH,US Share job via: Share ... The estimate displayed represents the typical salary range for this position and is just one ...

Booz Allen Hamilton, Inc.

$86K - $198K/yr

Remote Work: No Job Number: R0247144 Location: Wright Patterson AFB,OH,US Share job via: Share ... The estimate displayed represents the typical salary range for this position and is just one ...

All JobsCorrespondence Representative JobsRemote Correspondence Representative JobsRemote Correspondence Representative Jobs in Ohio

Remote Correspondence Representative information

What is a remote correspondence representative?

A Remote Correspondence Representative is a professional who handles written communications for an organization, typically from a remote location. Their main responsibilities include responding to customer inquiries via email, chat, or other digital channels, processing requests, and resolving issues according to company policies. They play a crucial role in customer service and support, ensuring timely and accurate responses while maintaining a high level of professionalism. Working remotely allows them to perform these duties outside of a traditional office environment, often with flexible hours. This role is common in industries such as insurance, healthcare, finance, and retail.

How does a remote correspondence representative typically collaborate with other departments while working remotely?

As a Remote Correspondence Representative, you will regularly interact with teams such as customer service, billing, and technical support. Communication is primarily handled via email, chat platforms, and scheduled virtual meetings, making responsiveness and clarity essential. Collaboration often involves resolving customer inquiries that require input from multiple departments or escalating issues to specialized teams. Building strong digital communication habits and proactively seeking clarification when needed are important for success in this remote, cross-functional environment.

What are the key skills and qualifications needed to thrive as a remote correspondence representative, and why are they important?

A Remote Correspondence Representative needs excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and document management tools is often required. Strong organizational skills, time management, and the ability to work independently make someone stand out in this role. These skills are essential for providing accurate, timely, and professional responses to client inquiries while maintaining efficiency in a remote work environment.

What are popular job titles related to Remote Correspondence Representative jobs in Ohio?

For Remote Correspondence Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Correspondence Representative jobs in Ohio look for?

The top searched job categories for Remote Correspondence Representative jobs in Ohio are:

What cities in Ohio are hiring for Remote Correspondence Representative jobs?

Cities in Ohio with the most Remote Correspondence Representative job openings:

Remote Correspondence Representative jobs near you
Infographic showing various Remote Correspondence Representative job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Client Service Representative

KURV

Cleveland, OH • Remote

$15.50 - $21/hr

Full-time

Re-posted 13 hours ago

Job description

Kurv is currently seeking a Customer Service & Support Specialist at our Cleveland, Ohio location. The role of a Customer Service & Support Specialist demands constant focus and commitment to the customer experience, with an above average ability to facilitate requests from all communication channels. Currently our needs demand representatives who possess skills using chat, email and telephone related support. Additionally, because our industry is dynamic, and fast-paced this position demands a commitment to learning and expanding professional, industry and technical knowledge.

Required Duties and Responsibilities:

  • Provide remote assistance to Kurv merchants in the use of their equipment or gateway service.
  • Provide customer assistance related to billing, statement or other transaction related questions.
  • Download essential mobile applications on iOS and Android devices for Kurv + product.
  • Analyze and resolve first level technical problems and issues.
  • Resolution of merchant and client requests in timely matter and responding to inquiries or requests by way of phone, e-mail and chat.
  • Pre-Sales support of Kurv products and services with prospective merchants, internal clients, sales and vendor partners.
  • Utilization of several different software and web-based systems
  • Participate in ongoing product and services training and effectively cross-train team members.
  • Other duties as assigned

Job Qualifications

Qualifications

  • One-year experience in a Customer Helpdesk environment.
  • Strong analytical, organization and planning skills
  • Able to craft clear and concise business related correspondence via email and chat.
  • Typing proficiency of 30-50 WPM.
  • Ability to adapt in a dynamic industry and work in a fast paced office.
  • Demonstrate effective problem solving skills
  • Knowledge of PC/Windows/Internet related technologies; knowledge and experience working with MS Outlook, Word and Excel and must demonstrate an ability to learn new and customized software/web-based applications.
  • Familiarity and comfort using smartphone and tablets, both Apple and Android based.

Desired Skills and Experience:

  • Two-years experience in a remote support technical support environment.
  • Comp-TIA A+, Microsoft Certified Technology Specialist Certification or other IT/HelpDesk Certification.
  • Prior experience in Merchant Services or Electronic Payments Industry.

Job Benefits:

  • On the job training program
  • Casual business dress code
  • Excellent location near highways

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