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Remote Correspondence Representative Jobs (NOW HIRING)

Axelon

Remote Customer Service Rep

$20/hr

Remote Customer Service Rep Location: Virtual Max Pay Rate: $20/hr Timeline * Anticipated Class ... Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer ...

Marketing, Inc.

Customer Service Rep/ Remote CA

$16.50 - $22.25/hr

JOB SUMMARY A Customer Service Rep, or Office Manager, completes clerical and administrative tasks ... correspondence • Support bookkeeping and budgeting procedures for the company • Create and ...

MMC Group

Patient Services Rep (PSR) Remote

$18/hr

Patient Services Representative, PSR Pay: $18/hr Location: Remote, U.S. BYOD: Bring your own device ... Process required correspondence and maintain accurate documentation * Handle patient information ...

NTT DATA

Call Center Senior Representative

$19.75 - $27/hr

Remote General Duties and Tasks * Serve as the primary point of contact for customers seeking ... calls or email correspondence. * Respond to customer inquiries through an Automatic Call ...

North Haven Solutions

Customer Service Representative

$16.50 - $22.25/hr

Inbox & Correspondence Management: Monitor the NSA IDRE inbox continuously; prioritize, process ... Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET Goverment ...

North Haven Solutions

Customer Service Representative

$16.50 - $22.25/hr

Inbox & Correspondence Management: Monitor the NSA IDRE inbox continuously; prioritize, process ... Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET Goverment ...

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How much do remote correspondence representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote correspondence representative in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What is a remote correspondence representative?

A Remote Correspondence Representative is a professional who handles written communications for an organization, typically from a remote location. Their main responsibilities include responding to customer inquiries via email, chat, or other digital channels, processing requests, and resolving issues according to company policies. They play a crucial role in customer service and support, ensuring timely and accurate responses while maintaining a high level of professionalism. Working remotely allows them to perform these duties outside of a traditional office environment, often with flexible hours. This role is common in industries such as insurance, healthcare, finance, and retail.

How does a remote correspondence representative typically collaborate with other departments while working remotely?

As a Remote Correspondence Representative, you will regularly interact with teams such as customer service, billing, and technical support. Communication is primarily handled via email, chat platforms, and scheduled virtual meetings, making responsiveness and clarity essential. Collaboration often involves resolving customer inquiries that require input from multiple departments or escalating issues to specialized teams. Building strong digital communication habits and proactively seeking clarification when needed are important for success in this remote, cross-functional environment.

What are the key skills and qualifications needed to thrive as a remote correspondence representative, and why are they important?

A Remote Correspondence Representative needs excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and document management tools is often required. Strong organizational skills, time management, and the ability to work independently make someone stand out in this role. These skills are essential for providing accurate, timely, and professional responses to client inquiries while maintaining efficiency in a remote work environment.
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Remote Correspondence Representative jobs near you
Infographic showing various Remote Correspondence Representative job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, 5% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,271 per year, or $23.2 per hour.

Remote Customer Service Rep

Remote

Axelon
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Axelonexternal

$20/hr

Other

Re-posted 23 days ago

Job description

Remote Customer Service Rep

Location: Virtual

Max Pay Rate: $20/hr

Timeline
  • Anticipated Class Start Date:
  • Virtual training
  • Training Hours: 8:30-5pm EST Monday-Friday, 30-minute lunch
  • Onboarding: First 3 Days
  • Training Dates: 3/2/26 - 4/10/26
  • Nesting: 4/13/26 - 4/24/26
  • An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs.
  • No time off planned during training until end of nesting.
Core Required Skills and Experience
  • 1-2 years call center experience.
Requirements
  • Assignment is virtual, including training. Associates near a *** office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, etc).
  • Ability to work from home which includes high-speed internet (500-650 kbps) and a quiet place to work that is secure. (Hotspots and use of Wifi are not allowed – high internet speed and ability to use ethernet is required).
  • Able to use video during interviews, coaching, weekly huddles, and virtual training.
  • An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs.
  • No time off planned during training until end of nesting.
  • Requires a high school diploma or equivalent is required. 1-3 years of experience in the field or in customer service role is preferred. Work under immediate supervision reporting to an immediate supervisor.
Schedules after Training
  • Schedules after training will be determined using a ranking system based on performance in training. Temps will bid on available schedules that vary throughout all hours of operation, 8:00am – 11:00pm EST. Ranking will be based on Progress Check scores and Behavior ratings.
  • Behaviors consist of:
    • Attendance
    • Ability to use reference materials
    • Class Participation
    • Interpersonal skills
    • Grasp of Material
    • Decision making
    • Confidence Level
    • Ownership of learning
    • Technical Skills
    • Adaptability and flexibility
Equipment Coordination
  • For this role you will be issued *** equipment which consists of a laptop, 2 monitors, keyboard, mouse, and docking station. You are required to return the equipment to *** within a week of your assignment ending.
Responsibilities / Expectations
  • Respond to customer requests via telephone, providing excellent service to ***'s customers who have or are looking to obtain a Life insurance policy through their employer.
  • Customers can work with various companies and associates must rely on instructions and pre-established guidelines to perform the functions of the job.
  • Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
  • Below are some common topics associates can expect to discuss with our customers:
    • Enrolling or changing their life insurance amount
    • Confirm or change beneficiary
    • Policy Provisions (how policy works) IE: will it reduce with age, what policy covers, exclusions etc
    • How to continue coverage when retired/leave employer
    • Status of customer requests
    • Billing inquiries
Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

Social media

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