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Remote Correspondence Representative Jobs in Michigan

Manulife

Senior Underwriting Consultant

Wyoming, MI · On-site +1

$89K - $105K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Audit applications underwritten to ensure underwriting decisions, correspondence and administrative ...

Manulife

$89K - $105K/yr

This is a remote role open to any location in continental US Manulife is a leading international ... Audit applications underwritten to ensure underwriting decisions, correspondence and administrative ...

COMPASSUS

Insurance Specialist

Boyne City, MI · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Central Time Zone. Position ... Ability to write reports, business correspondence, and procedure manuals. Ability to effectively ...

COMPASSUS

Insurance Specialist

Cass City, MI · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Central Time Zone. Position ... Ability to write reports, business correspondence, and procedure manuals. Ability to effectively ...

COMPASSUS

Insurance Specialist

Flint, MI · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Central Time Zone. Position ... Ability to write reports, business correspondence, and procedure manuals. Ability to effectively ...

COMPASSUS

Insurance Specialist

Warren, MI · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Central Time Zone. Position ... Ability to write reports, business correspondence, and procedure manuals. Ability to effectively ...

COMPASSUS

Insurance Specialist

West Branch, MI · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Central Time Zone. Position ... Ability to write reports, business correspondence, and procedure manuals. Ability to effectively ...

COMPASSUS

Insurance Specialist

Dearborn, MI · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Central Time Zone. Position ... Ability to write reports, business correspondence, and procedure manuals. Ability to effectively ...

COMPASSUS

Insurance Specialist

Ann Arbor, MI · Remote

$20 - $35/hr

Compassus This is a remote position for candidates located in the Central Time Zone. Position ... Ability to write reports, business correspondence, and procedure manuals. Ability to effectively ...

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Remote Correspondence Representative information

What is a remote correspondence representative?

A Remote Correspondence Representative is a professional who handles written communications for an organization, typically from a remote location. Their main responsibilities include responding to customer inquiries via email, chat, or other digital channels, processing requests, and resolving issues according to company policies. They play a crucial role in customer service and support, ensuring timely and accurate responses while maintaining a high level of professionalism. Working remotely allows them to perform these duties outside of a traditional office environment, often with flexible hours. This role is common in industries such as insurance, healthcare, finance, and retail.

How does a remote correspondence representative typically collaborate with other departments while working remotely?

As a Remote Correspondence Representative, you will regularly interact with teams such as customer service, billing, and technical support. Communication is primarily handled via email, chat platforms, and scheduled virtual meetings, making responsiveness and clarity essential. Collaboration often involves resolving customer inquiries that require input from multiple departments or escalating issues to specialized teams. Building strong digital communication habits and proactively seeking clarification when needed are important for success in this remote, cross-functional environment.

What are the key skills and qualifications needed to thrive as a remote correspondence representative, and why are they important?

A Remote Correspondence Representative needs excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and document management tools is often required. Strong organizational skills, time management, and the ability to work independently make someone stand out in this role. These skills are essential for providing accurate, timely, and professional responses to client inquiries while maintaining efficiency in a remote work environment.

What are popular job titles related to Remote Correspondence Representative jobs in Michigan?

For Remote Correspondence Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Correspondence Representative jobs in Michigan look for?

The top searched job categories for Remote Correspondence Representative jobs in Michigan are:

What cities in Michigan are hiring for Remote Correspondence Representative jobs?

Cities in Michigan with the most Remote Correspondence Representative job openings:

Remote Correspondence Representative jobs near you
Infographic showing various Remote Correspondence Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution.

B2B Remote Collections Representative CST/EST

Transworld Systems Inc.

Holland, MI • Remote

$14 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers

Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position.

Compensation: $14-16/hour + Monthly Commission Bonus Structure

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
  • Providing thorough, efficient, and accurate account updates on computer files for each call made or received
  • Skip tracing to locate consumer contact information
  • Counseling delinquent consumers to assist in finding funds to meet their payment obligations
  • Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
  • Complying with and staying up-to-date on all TSI policies and procedures
  • Maintaining knowledge of functional areas, company policies, and procedures 
  • Providing feedback to management concerning possible problems or areas of improvement
  • Making recommendations to implement improved processes
  • Performing other duties as assigned by management

Qualifications
    • High School Diploma or GED required
    • Experience in commercial collections required
    • Excellent verbal and written communication skills
    • Strong work ethic and a proven record of accomplishments
    • Strong interpersonal skills and integrity
    • Good organizational skills
    • Professional phone etiquette
    • Positive attitude
    • Ability to solve problems
    • Work well in a team/competitive environment
    • Negotiation skills
    • AS/400 and FACS experience is a plus
    • FDCPA knowledge is helpful
    • Ability to successfully pass pre-employment criminal background and drug screening
    • Available to work between 8:00am and 5:00pm, Monday - Friday
    • Stable work history
    • Ability to maintain confidentiality

    For Remote Positions:

    • The minimum internet speed requirements for remote work are as follows:
      • Broadband internet connection (No DSL, or Dial Up)
      • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
      • Speed Test Results: 25 mbps download, 20 mbps upload

    This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

    We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
    • High School Diploma or GED required
    • Experience in commercial collections required
    • Excellent verbal and written communication skills
    • Strong work ethic and a proven record of accomplishments
    • Strong interpersonal skills and integrity
    • Good organizational skills
    • Professional phone etiquette
    • Positive attitude
    • Ability to solve problems
    • Work well in a team/competitive environment
    • Negotiation skills
    • AS/400 and FACS experience is a plus
    • FDCPA knowledge is helpful
    • Ability to successfully pass pre-employment criminal background and drug screening
    • Available to work between 8:00am and 5:00pm, Monday - Friday
    • Stable work history
    • Ability to maintain confidentiality

    For Remote Positions:

    • The minimum internet speed requirements for remote work are as follows:
      • Broadband internet connection (No DSL, or Dial Up)
      • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
      • Speed Test Results: 25 mbps download, 20 mbps upload

    This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

    We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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