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Correspondence Associate Jobs (NOW HIRING)

FMOLHS

Administrative Support Associate

Baton Rouge, LA

$15.75 - $20/hr

The Administrative Support Associate provides a wide variety of administrative, and staff support services to a department such as drafting correspondence, scheduling appointments, organizing and ...

NorthEastern

Development Associate

Boston, MA

The Development Associate works closely with the SAVP, an Executive Director of Advancement who ... Draft timely follow-up correspondence after meetings and events, debrief team members on next steps ...

84 Lumber Company

Part Time Store Associate

Moorefield, WV

$14.50 - $16.75/hr

The associate will perform other duties as assigned by store management to help the daily ... Ability to read and comprehend simple instructions, short correspondence, and memos; write simple ...

Catholic Health

Practice Support Associate

Wading River, NY · On-site

$16.75 - $21.75/hr

Handling physician correspondence * Preparing patient charts for visits * Contacting insurance ... Associates degree or completion of a related specialty program in an accredited school is preferred.

Catholic Health

Practice Support Associate

Wading River, NY

$16.75 - $21.75/hr

Handling physician correspondence * Preparing patient charts for visits * Contacting insurance ... Associates degree or completion of a related specialty program in an accredited school is preferred.

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Correspondence Associate information

See salary details

$31.5K

$133.1K

$314.5K

How much do correspondence associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for correspondence associate in the United States is $133,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $202,000.00 per year, depending on experience, location, and employer.

What does a Correspondence Associate do?

A Correspondence Associate is responsible for managing, drafting, and responding to various forms of written communication within an organization. They often handle emails, letters, memos, and other official documents, ensuring that all correspondence is accurate, timely, and professional. Additionally, they may track and organize incoming and outgoing communications, maintain records, and coordinate with other departments to ensure consistent messaging. This role is vital for maintaining effective communication both internally and externally.

What is the difference between Correspondence Associate vs Customer Service Representative?

AspectCorrespondence AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice setting, handling written communication and correspondenceOffice or call center, handling customer inquiries via phone, email, or chat
Employer & Industry UsageFinancial institutions, government agencies, legal firmsRetail, telecommunications, service industries
Common Search & ComparisonOften compared for communication and administrative tasksCustomer interaction focus, problem-solving skills

While both roles involve communication, a Correspondence Associate primarily manages written correspondence and administrative communication within organizations, often in formal or legal contexts. In contrast, a Customer Service Representative interacts directly with customers to resolve issues and provide support. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What are the key skills and qualifications needed to thrive as a Correspondence Associate, and why are they important?

To thrive as a Correspondence Associate, you need strong written communication skills, attention to detail, and typically a background in business administration or a related field. Familiarity with office productivity software, document management systems, and sometimes customer relationship management (CRM) tools is important. Exceptional organizational skills, professionalism, and the ability to manage time effectively help someone stand out in this role. These skills ensure accurate, timely, and professional handling of communications, which is vital for maintaining organizational reputation and efficient workflow.

How does a Correspondence Associate typically collaborate with other departments to ensure timely and accurate responses?

Correspondence Associates often work closely with various departments such as customer service, legal, and management to gather accurate information needed to address inquiries or resolve issues. They may attend regular meetings or use internal communication platforms to coordinate responses, clarify policies, and confirm details. This cross-functional collaboration ensures that all correspondence is aligned with company standards and delivered in a timely manner. Building strong working relationships with colleagues in other departments is essential for success in this role.
What cities are hiring for Correspondence Associate jobs? Cities with the most Correspondence Associate job openings:
What are the most commonly searched types of Correspondence jobs? The most popular types of Correspondence jobs are:
What states have the most Correspondence Associate jobs? States with the most job openings for Correspondence Associate jobs include:
What job categories do people searching Correspondence Associate jobs look for? The top searched job categories for Correspondence Associate jobs are:
Correspondence Associate jobs near you
Infographic showing various Correspondence Associate job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $133,062 per year, or $64 per hour.
Written Correspondence Client Representative, Senior Associate

Written Correspondence Client Representative, Senior Associate

Vanguard Group

Malvern, PA • On-site

Full-time

Posted 14 days ago

Vanguard rating

8.7

Company rating: 8.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Identifies complaints, investigates and responds to client requests by email and written response. Completes transactions to resolve client needs. May escalate issues.
Responsibilities:
  • Researches and resolves complex client issues. Responds to client requests and complaints by phone, email, or written response. Investigates fund and account discrepancies, and resolves general account issues. Follows up with internal partners or clients directly to resolve outstanding issues.
  • Follows established regulatory guidelines to identify and handle complaints. Logs complaints into database and continuously monitors progress toward fulfillment. Uses discretion to prioritize complaints.
  • Identifies and collaborates with various partners, including peers, business partners, and external vendors, to develop solutions to complex issues.
  • Ensures client inquiries are resolved and communicated within defined service levels. Ensures all communications are within regulatory guidelines, and are accurate, clear, and concise.
  • Documents client feedback and identifies trends to contribute to process improvement efforts. May present findings to management.
  • Develops and maintains proficient knowledge of Vanguard funds, products, and services. Understands the overall Financial Services industry and related legal, tax, and regulatory issues to guide clients.
  • Participates in special projects and performs other duties as assigned.

Qualifications:
  • Minimum of two years related work experience required. Experience in client services preferred.
  • Undergraduate degree or equivalent combination of training and experience required.
  • This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

Special Factors
Sponsorship
Vanguard is offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

What Vanguard employees say

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