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Correspondence Jobs in Michigan (NOW HIRING)

Advantasure, Inc.

Correspondence Clerk

Lansing, MI · On-site

Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through ...

UST HealthProof

Correspondence Clerk

Lansing, MI · On-site

Job Title This position is accountable to handle all correspondence through electronic and paper means that is received from subscribers of BCBSM and BCN. Responsible for organization of ...

Advantasure

Correspondence Clerk

Lansing, MI · On-site

Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through ...

Saviance

Admin/Clerical - Correspondence Processor

Lansing, MI · On-site

$16.25 - $19.50/hr

Job Title Correspondence Processor As part of Molina enterprise-wide initiative leadership has requested that all candidates moving forward are sourced from the following geographical locations: AZ ...

Bodman PLC

Legal Secretary - Litigation

Troy, MI

$41K - $56K/yr

Transcribe and prepare correspondence, memoranda, and other legal documents from written and oral drafts. Assist in case management through mediation and/or trial, including preparation of discovery ...

KFC

Administrative Assistant

Lanse, MI · On-site

$16.25 - $21.75/hr

An Administrative Assistant performs a variety of administrative duties including answering phones, filing correspondence, copying materials, ordering supplies, assisting with data entry, typing ...

KFC

Administrative Assistant

Lanse, MI · On-site

$16.25 - $21.75/hr

An Administrative Assistant performs a variety of administrative duties including answering phones, filing correspondence, copying materials, ordering supplies, assisting with data entry, typing ...

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All JobsCorrespondence JobsCorrespondence Jobs in Michigan

Correspondence information

See Michigan salary details

$14

$20

$24

How much do correspondence jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for correspondence in Michigan is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.03 per hour, depending on experience, location, and employer.

What is a correspondence?

Correspondence jobs typically involve managing, organizing, and responding to written communications on behalf of an organization or individual. This can include handling emails, letters, memos, and other forms of communication, ensuring that messages are delivered efficiently and professionally. Professionals in these roles often need excellent writing, organizational, and communication skills. They may work in administrative departments, customer service, or legal offices, and are critical for maintaining clear and effective communication within and outside the organization.

What are the key skills and qualifications needed to thrive as a correspondence specialist?

To thrive as a Correspondence Specialist, you need strong written communication skills, attention to detail, and proficiency in grammar and formatting, often supported by a degree in communications, English, or a related field. Familiarity with office productivity software, document management systems, and customer relationship management (CRM) tools is typically required. Excellent organization, time management, and the ability to handle sensitive information with discretion are valuable soft skills in this role. These skills ensure clear, accurate, and professional communication, which helps maintain positive relationships and efficient business operations.

How does a correspondence professional typically collaborate with other departments within an organization?

Correspondence professionals play a crucial role in ensuring smooth communication across various departments. They frequently coordinate with teams such as legal, customer service, and management to draft, review, and distribute both internal and external communications. This collaboration helps maintain consistency in messaging and ensures that all outgoing correspondence aligns with company policies and standards. The role often requires strong interpersonal skills and attention to detail, as timely and accurate communication can impact customer satisfaction and organizational efficiency.

What is the difference between Correspondence vs Customer Service Representative?

AspectCorrespondenceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; writing skillsHigh school diploma; communication skills
Work EnvironmentOffice, remote, or administrative settingsCall centers, retail, or office environments
Industry UsageBusiness, legal, or administrative sectorsRetail, telecommunications, service industries
Common Search IntentWriting, communication, administrative tasksCustomer support, communication skills

Correspondence roles focus on writing and managing written communication, often in administrative or legal contexts. Customer Service Representatives primarily handle direct customer interactions and support. While both require strong communication skills, correspondence emphasizes written tasks, whereas customer service involves verbal and interpersonal skills.

What are the most commonly searched types of Correspondence jobs in Michigan?

The most popular types of Correspondence jobs in Michigan are:

What are popular job titles related to Correspondence jobs in Michigan?

For Correspondence jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Correspondence jobs in Michigan look for?

The top searched job categories for Correspondence jobs in Michigan are:

Correspondence jobs near you
Infographic showing various Correspondence job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $42,073 per year, or $20.2 per hour.

Correspondence Clerk

Lansing, MI • On-site

Advantasure, Inc.
IT Services • 501 - 1,000 employees
Learn more about Advantasure, Inc.external

Full-time

Posted 4 days ago

Job description


Non-Exempt/Bargaining Unit Posting
2nd Date Posted: 08/21/2026
2nd Date Closed: 08/28/2026
Original Posted Date 06/25/2026 - 07/03/2026
Local/Seniority Unit - 2256/4104
Department - 125980 Inventory Management
Salary Grade - B
Number of openings - 1
Shift - Mon-Fri 7:30a-5:30p, Shift Bidding by Seniority
Site/Location: Lansing Capitol Building
Status - Regular Full Time
This position is accountable to handle all correspondence through electronic and paper means that is received from subscribers of BCBSM and BCN. Responsible for organization of correspondence through indexing, triaging, processing PHI, processing incoming mail, and fulfillment of mailing, faxing, or emailing requests. Assist customers through the corporate operator line by transferring calls to designated servicing areas. Ensures mail is transferred to call centers in a timely manner to meet all NCQA and performance guarantees for the call center.
  • Indexing incoming correspondence from members and providers in content manager by assigning attributes and transfer of work to customer servicing desktop applications.
  • Handling corporate operator calls by transferring members to correct call centers and other departments within BCBSM and BCN.
  • Processing of PHI and other sensitive documents by reviewing documents received and loading to the appropriate system for other departments or members as necessary.
  • Triaging work in customer servicing desktop applications by identifying necessary contract attributes for work initiation in the customer servicing desktop application.
  • Clerical duties including processing incoming paper and electronic mail, rerouting misdirected, unassigned, or undeliverable internal and external correspondence by reviewing and investigating the problem.
  • Log and track mail receipt reports.
  • Fulfill correspondence requests by call centers, including mailing, emailing, faxing, or other document needs.
  • Perform other related duties as required.

QUALIFICATIONS
  • High school graduate or GED equivalent is required.
  • One to two years basic computer knowledge and ability to use standard PC programs, such as Microsoft Office Suite.
  • Demonstrated command of skills necessary for effective oral and written communication with providers and subscribers in a clear concise and professional manner.
  • Analytical skills to interpret, direct, and code inquiry information.
  • Mathematical skills necessary to calculate and develop operational performance reports.
  • Detailed knowledge of BCBSM benefits/contract offering, policies, and procedures are necessary.
  • Knowledge of BCBSM servicing units, claim processing and corporate inquiry processing/reference files.
  • Knowledge of National Management Information Standard (NMIS).
  • Ability to lift and/or move up to 25 pounds.
  • Other related skills and/or abilities may be required to perform this job.

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