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$16

$23

$28

How much do correspondence jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for correspondence in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

How does a Correspondence professional typically collaborate with other departments within an organization?

Correspondence professionals play a crucial role in ensuring smooth communication across various departments. They frequently coordinate with teams such as legal, customer service, and management to draft, review, and distribute both internal and external communications. This collaboration helps maintain consistency in messaging and ensures that all outgoing correspondence aligns with company policies and standards. The role often requires strong interpersonal skills and attention to detail, as timely and accurate communication can impact customer satisfaction and organizational efficiency.

What is the difference between Correspondence vs Customer Service Representative?

AspectCorrespondenceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; writing skillsHigh school diploma; communication skills
Work EnvironmentOffice, remote, or administrative settingsCall centers, retail, or office environments
Industry UsageBusiness, legal, or administrative sectorsRetail, telecommunications, service industries
Common Search IntentWriting, communication, administrative tasksCustomer support, communication skills

Correspondence roles focus on writing and managing written communication, often in administrative or legal contexts. Customer Service Representatives primarily handle direct customer interactions and support. While both require strong communication skills, correspondence emphasizes written tasks, whereas customer service involves verbal and interpersonal skills.

What are the key skills and qualifications needed to thrive as a Correspondence Specialist, and why are they important?

To thrive as a Correspondence Specialist, you need strong written communication skills, attention to detail, and proficiency in grammar and formatting, often supported by a degree in communications, English, or a related field. Familiarity with office productivity software, document management systems, and customer relationship management (CRM) tools is typically required. Excellent organization, time management, and the ability to handle sensitive information with discretion are valuable soft skills in this role. These skills ensure clear, accurate, and professional communication, which helps maintain positive relationships and efficient business operations.

What are correspondence jobs?

Correspondence jobs typically involve managing, organizing, and responding to written communications on behalf of an organization or individual. This can include handling emails, letters, memos, and other forms of communication, ensuring that messages are delivered efficiently and professionally. Professionals in these roles often need excellent writing, organizational, and communication skills. They may work in administrative departments, customer service, or legal offices, and are critical for maintaining clear and effective communication within and outside the organization.
More about Correspondence jobs
What cities are hiring for Correspondence jobs? Cities with the most Correspondence job openings:
What are the most commonly searched types of Correspondence jobs? The most popular types of Correspondence jobs are:
What states have the most Correspondence jobs? States with the most job openings for Correspondence jobs include:
What job categories do people searching Correspondence jobs look for? The top searched job categories for Correspondence jobs are:
Correspondence jobs near you
Infographic showing various Correspondence job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,271 per year, or $23.2 per hour.

Program Manager, Executive Secretariat Correspondence Office (ESCO) - AMENDED

Criminal Investigation & Law Enforcement | IRS Careers

Washington, DC • On-site

$121K/yr

Other

Posted 13 days ago

Job description

WHAT IS HEADQUARTERS? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

  • Position(s) are to be filled in the following area(s):
    • HQ - Office of the Commissioner - Chief of Staff- Executive Secretariat - Executive Secretariat Correspondence Office
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
SPECIALIZED EXPERIENCE IR-05: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To qualify for this position your experience must include:

  • Researching, interpreting, examining, analyzing and applying relevant state and federal laws, regulations, related statutes, and sub-regulatory guidance, sufficient to produce written reports, relevant forms, instructions, explanatory publications, legal memoranda, proposed legislation, and other materials specific to tax administration and compliance.
  • Applying communicative techniques to effectively and diplomatically interact with internal and external customers including analyzing complex legal-administrative issues and presenting recommendations clearly and concisely to senior executives as well as preparing and revising highly sensitive high-level correspondence, briefing materials, and official communications.
  • Overseeing, reviewing and resolving correspondence issues utilizing knowledge of an organization's mission, organizations (in public or private sectors), policies, practices, procedures, regulations, and functional directive.
  • Utilizing data analysis techniques and software tools to evaluate quantitative and qualitative data to assess the effectiveness and efficiency of program operations, systems, or program staff.
  • Identifying organization-wide policy and program issues of interest and analyzing and communicating correspondence data utilizing knowledge of Treasury, congressional, and/or other internal/ external organizations.
  • Experience with executive correspondence processes, congressional correspondence procedures, and tax law requirements.
  • Experience with the Freedom of Information Act (FOIA), Privacy Act, and official records management statutes and requirements.


AND
SPECIALIZED EXPERIENCE IR-05: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To qualify for this position your experience must include:


For more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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