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Control Center Operator Jobs (NOW HIRING)

DK Security

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Command Center Operators are an integral part of DK's team! They are responsible for providing ... control, fire and security systems. * Prepare reports, activity logs and files. Assist in the ...

Clearway Energy

Control Center Lead

Scottsdale, AZ · On-site

$113K - $129K/yr

Control Center Lead Scottsdale, Arizona, United States What The Role Is Clearway Energy Group is ... Operating out of the Clearway Energy Group RPMC (Reporting and Performance Monitoring Center), the ...

RODBAT MANAGEMENT INC

Comsec Operator

Torrance, CA · On-site

$23.34/hr

Supervise Control Center Operations : Ensure all systems and personnel within the control center are operating optimally. * Prepare Reports and Documentation : Compile and maintain records of ...

RODBAT MANAGEMENT INC

Comsec Operator

Torrance, CA · On-site

$23.34/hr

Supervise Control Center Operations : Ensure all systems and personnel within the control center are operating optimally. * Prepare Reports and Documentation : Compile and maintain records of ...

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Control Center Operator information

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$5

$28

$57

How much do control center operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for control center operator in the United States is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $34.86 per hour, depending on experience, location, and employer.

How to become a control center operator?

To become a control center operator, candidates typically need a high school diploma or equivalent, along with relevant experience or training in operations, safety procedures, or technical systems. Many roles require knowledge of communication tools, monitoring equipment, and sometimes certifications such as OSHA or industry-specific safety standards. On-the-job training is common, and strong attention to detail and communication skills are essential for success in this role.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

What are some common challenges faced by control center operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a control center operator?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What does a control center operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.
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Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,414 per year, or $28.1 per hour.

Control Room Operator - 2nd Shift (4pm-12am)

Fourth Street Live!

Louisville, KY

Full-time

Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

  • Monitoring the camera system.
  • Respond to intrusion alarms by instructing the team.
  • Respond to all radio traffic and log such that is required to be logged.
  • Effective communication during live incident tracking is an important part of the incident response.
  • Control remotely such as gate, doors, or other access points.
  • Monitor and respond to the Fire Alarm system.
  • Monitor the BAS (Building Automation System).
  • Fill out incident reports as required.
  • Controlling and issuing keys and radios
  • Create and check status of access control cards.
  • Respond to the phone system for the call boxes in the garage as well as for the elevators.
  • Turn on and off elevators as required.
  • Ability to sit for up to 90% of their shift. 
  • Attention to details.
  • Ability to stare at monitors for hours at a time.
  • Knowledge of Microsoft Office, most importantly word and excel.
  • Ability to listen to radio traffic and discern   what is important and needs recorded, and not important to the operations. 
  • Ability to follow SOP’s to ensure the welfare of our property and its guests. 

The Control Center Operator may at time, have to cover the on-coming shift for call off’s or until a relief can get there.

We offer competitive benefits, includinghealth, dental and vision insurance, life insurance and disability plans, as well as a 401k with company matching

Apply