ZipRecruiter

Log In

1

Control Center Operator Jobs in Maryland (NOW HIRING)

Gemini Industries Inc.

Provide Visitor Control Center customer service. * Create, issue, turn-in, and destroy, per regulations and standard operating procedures, agency/organization specific badges. * Maintain 100 ...

Facility Services Inc.

SSP Operator II

MD · On-site

$40.18/hr

... Security Control Center. Monitor building equipment alarms, process equipment alarms, record ... The SSP Operators will be evaluated through a combined written and practical examination by a ...

next page

Showing results 1-20

All JobsControl Center Operator JobsControl Center Operator Jobs in Maryland

Control Center Operator information

See Maryland salary details

$5

$27

$56

How much do control center operator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for control center operator in Maryland is $27.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $33.85 per hour, depending on experience, location, and employer.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

What are some common challenges faced by Control Center Operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Control Center Operator, and why are they important?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What does a Control Center Operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.
What are popular job titles related to Control Center Operator jobs in MD? For Control Center Operator jobs in MD, the most frequently searched job titles are:
Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in Maryland as of July 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $56,693 per year, or $27.3 per hour.
SECURITY OPERATIONS CENTER OPERATOR

SECURITY OPERATIONS CENTER OPERATOR

TriOptus LLC

Baltimore, MD • On-site

$18 - $22/hr

Full-time

Posted 7 days ago

Job description

Contractor Work Location: Baltimore, MD 21220
Job Title: IT PROFESSIONAL - SECURITY OPERATIONS CENTER OPERATOR
ACCOUNTABILITIES:
-Monitor and remediate intrusion detection alarms
-Answer, prioritize, and respond to telephonic security incident reporting
-Manage and log site entry/exit system disarm events
-Write and submit security incident reports
-Submit service requests for corrective maintenance of security systems, perform service ticket validation
-Perform and document system checks and video tours
-Perform forensic investigative support of video and access control records
-Perform administrative ESOC tasks
POSITION SPECIFICATIONS:
General: Effective interpersonal and communication skills. Ability to write grammatically correct and stylistically appropriate business communications.
Ability to work effectively under high stress situations, to rapidly assess and respond to life safety and security incidents.
Core Technical: Demonstrated proficiency on the following systems: CCure 9000E, ExacqVision, Andover Continuum, Pelco Control Point, Compass, DMP, D3, JIRA, PassagePoint, Constellation Alert, Microsoft Office Suite, and any other systems used by ESOC at the time of application.
Core Business Knowledge: Demonstrated knowledge of Constellation Business structure, ESOC Policies and Procedures, Constellation NERC CIP Policies and Procedures, Substation Operation, and CISS Policy and Procedures.
Education: Minimum AA degree, or High School or GED with 2 years of Security System or IT experience.
POSITION SCOPE:
Enables ESOC to achieve core objectives protecting Constellation critical infrastructure, assets and personnel through 24/7 monitoring of physical security intrusion detections systems, access controls, and security call center reporting.

Apply