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Control Center Operator Jobs in Maryland (NOW HIRING)

Facility Services Inc.

SSP Operator II

MD · On-site

$40.18/hr

... Security Control Center. Monitor building equipment alarms, process equipment alarms, record ... The SSP Operators will be evaluated through a combined written and practical examination by a ...

Facility Services Inc.

PT SSP Operator

MD · On-site

$41.93/hr

PT SSP Operator Location: Fort Detrick, MD, 21702 Position Overview Job Summary The PT SSP Operator ... Security Control Center. Monitor building equipment alarms, process equipment alarms, record ...

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Control Center Operator information

See Maryland salary details

$5

$27

$56

How much do control center operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for control center operator in Maryland is $27.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $33.85 per hour, depending on experience, location, and employer.

What does a control center operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a control center operator?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What are some common challenges faced by control center operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

How to become a control center operator?

To become a control center operator, candidates typically need a high school diploma or equivalent, along with relevant experience or training in operations, safety procedures, or technical systems. Many roles require knowledge of monitoring equipment, communication skills, and sometimes certifications such as OSHA or industry-specific safety training. On-the-job training is common, and strong attention to detail and the ability to respond quickly are essential skills for this role.

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What job categories do people searching Control Center Operator jobs in Maryland look for?

The top searched job categories for Control Center Operator jobs in Maryland are:

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Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,693 per year, or $27.3 per hour.

Security Technician II - ATC Visitor Control Center (VCC) Support

Aberdeen Proving Ground, MD • On-site

E Logic
See more jobs at E Logicexternal

Full-time

Re-posted 10 days ago

Job description

E-Logic is hiring a qualified Security Technician II to support the Visitor Control Center (VCC) at the U.S. Army Aberdeen Test Center (ATC) / Army Test and Evaluation Command (ATEC) located at Aberdeen Proving Ground (APG), Maryland. This position supports physical security operations through visitor processing, access control, badge issuance, and security clearance verification for personnel entering restricted areas.


Client: U.S. Army Aberdeen Test Center (ATC) / Army Test and Evaluation Command (ATEC)


Consistency: Consistent / Recurring


Key Responsibilities:
  • Process, screen, and issue badges to all visitors entering designated Restricted Areas.
  • Manage and monitor the Visitor Control Mailbox, ensuring all access requests are processed within 24 hours.
  • Verify personnel security clearances using the Defense Information System for Security (DISS).
  • Fabricate and issue Restricted Area (RA) badges and Common Access Cards (CACs) in accordance with site procedures.
  • Maintain accurate visitor records and ensure compliance with physical security protocols.
  • Provide professional customer service and clear communication with visitors, government personnel, and internal teams.
  • Support VCC operations during standard operating hours: Monday-Thursday (0600-1600) and Friday (0600-1500).
Qualifications & Requirements:


  • Minimum of four (4) years of experience in a physical security environment OR an Associate's Degree in a security-related discipline.
  • Strong attention to detail and ability to accurately process visitor and access control information.
  • Secret Clearance is mandatory.
  • Proficiency with access control systems, Microsoft Office Suite, and DISS.
  • Excellent written and verbal communication skills.
  • Ability to work in a structured, high-security environment while maintaining confidentiality and accuracy.

Equal Opportunity Employer:

E-Logic is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic in accordance with applicable federal, state, and local laws. We are committed to creating an inclusive workplace and encourage qualified individuals from all backgrounds to apply.