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Security Control Center Operator Jobs (NOW HIRING)

Chenega Naswik International, LLC

Join our team as a Security Control Center Operator and become the central point of coordination for security activities supporting the Missile Defense Agency (MDA) . In this fast-paced role, you'll ...

DK Security, Inc

Control Center Operator

Lansing, MI · On-site

$20 - $27.15/hr

While employees are hired and employed by DK Security, they are assigned to Central Control, the Security Operations Center supporting State of Michigan facilities. Operators work alongside State of ...

National Grid

Control Center Operator

Liverpool, NY · On-site

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Monitor security and other alarms for stations and other Company facilities. * Record readings, log ...

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Security Control Center Operator information

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How much do security control center operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for security control center operator in the United States is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $19.23 per hour, depending on experience, location, and employer.

What is a security control center operator?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What skills should a security control center operator possess?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What are some common challenges faced by security control center operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What does a security control center operator do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

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Security Control Center Operator jobs near you
Infographic showing various Security Control Center Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,695 per year, or $19.6 per hour.

Security Control Center Operator

Chenega Naswik International, LLC

Full-time

Re-posted 4 days ago

Job description

Summary
Monitor. Respond. Protect the Mission.

Are you ready to play a critical role in supporting national defense and security operations? Join our team as a Security Control Center Operator and become the central point of coordination for security activities supporting the Missile Defense Agency (MDA). In this fast-paced role, you'll help safeguard personnel, facilities, resources, and missions while supporting security operations across the United States and around the world.


Responsibilities
What You'll Do

As a Security Control Center Operator, you will serve as the eyes and ears of security operations by:

  • Monitoring security systems, alarms, cameras, and communications networks.
  • Receiving, evaluating, and reporting security incidents, emergencies, and potential violations.
  • Dispatching and coordinating appropriate responses to alarms and incidents.
  • Maintaining continuous situational awareness of security activities affecting MDA facilities and personnel.
  • Documenting events and preparing accurate, detailed reports.
  • Communicating with security personnel, emergency responders, government representatives, and facility occupants.
  • Supporting access control, emergency management, and security operations functions.
  • Ensuring incidents are promptly reported to the appropriate authorities while following established procedures and protocols.

Qualifications
  • Minimum High School Diploma or GED    
  • Be at least 18 years of age   
  • Minimum six (6) months experience in alarm monitoring or (1) year in access control/security   
  • Able to obtain and maintain a Secret Clearance    
  • Certified in Cardiopulmonary Resuscitation (CPR) and automated External Defibrillators (AED) (100%), and trained in Red Cross First Aid    
  • Speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material )  

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