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Security Control Center Operator Jobs (NOW HIRING)

Chenega Naswik International, LLC

Summary Security Control Center Operator supports the MDA Security and Emergency Management Directorate (DSS) in executing multiple Security Operations Services at MDA facilities in the United States.

National Grid

Control Center Operator

Liverpool, NY · On-site

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Monitor security and other alarms for stations and other Company facilities. * Record readings, log ...

National Grid

Control Center Operator

Liverpool, NY

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Monitor security and other alarms for stations and other Company facilities. * Record readings, log ...

City of Mesa

Utilities Control Center Operator

Mesa, AZ · On-site

$56K - $84K/yr

A Utilities Control Center Operator, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording and ...

Stephens

Control Center Operator

Little Rock, AR · On-site

$40K/yr

Ability to pass state and FBI background checks is required for Security positions. A felony conviction or class A misdemeanors may prevent a candidate from meeting the minimum requirements to be ...

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Security Control Center Operator information

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How much do security control center operator jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for security control center operator in the United States is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $19.23 per hour, depending on experience, location, and employer.

What are Security Control Center Operators?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What are the key skills and qualifications needed to thrive as a Security Control Center Operator, and why are they important?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What are some common challenges faced by Security Control Center Operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What Does a Security Control Center Operator Do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

How much do CCTV operators get paid?

CCTV operators, including Security Control Center Operators, typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced operators with specialized skills or certifications can earn higher wages. Salaries often increase with additional responsibilities or advanced security clearances.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

What does a control center operator do?

A control center operator monitors security systems, alarms, and surveillance equipment to ensure safety and security. They respond to incidents, coordinate with security personnel, and maintain logs of activities, often working in shifts and using tools like CCTV and alarm systems.

What is the role of a security control operator?

A security control center operator monitors security systems, such as cameras, alarms, and access controls, to detect and respond to security incidents. They often work in a 24/7 environment, use security software, and follow established protocols to ensure safety and security of the premises or information systems.

What jobs pay 2000 a day?

Jobs that can pay around $2,000 a day typically include specialized roles such as high-level consultants, senior executives, certain medical specialists, and skilled trades like commercial pilots or project managers with extensive experience. These positions often require advanced skills, certifications, or significant industry expertise, and may involve high-pressure environments or irregular schedules.
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Security Control Center Operator jobs near you
Infographic showing various Security Control Center Operator job openings in the United States as of June 2026, with employment types broken down into 55% Full Time, 42% Part Time, and 3% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,695 per year, or $19.6 per hour.
Security Control Center Operator

Security Control Center Operator

Chenega Naswik International, LLC

Full-time

Posted 23 days ago

Key responsibilities

  • Monitor Integrated Electronic Security Systems and emergency communications for MDA facilities.

  • Coordinate emergency response and dispatch EACS personnel to emergency or alarm areas.

  • Input data into an operation log on an hourly basis and relay incident information to the security team.

Job description

Summary

Security Control Center Operator supports the MDA Security and Emergency Management Directorate (DSS) in executing multiple Security Operations Services at MDA facilities in the United States. Carries out instructions primarily oriented toward ensuring that emergencies and security violations are readily discovered and reported to the appropriate authority. Intervenes directly only in situations that require minimal action to safeguard property or persons. The mission of the Enterprise Access Control Support (EACS) contract is to provide security operations across the MDA enterprise supporting facilities, resources, personnel, meetings, missions, and conferences both nationally and internationally allowing the Agency to achieve its strategic goals. 


Responsibilities
  • Serves as the Integrated Electronic Security System and emergency and security communications monitor/operator for MDA facilities.    
  • Coordinates emergency response for emergencies or crises within MDA facilities.   
  • Dispatches all available EACS personnel to emergency/alarm areas to determine the cause of the incident.   
  • Maintain visibility into the locations of all on-duty personnel and provide direction to officers responding to alarms or other emergency situations.   
  • Respond and assist medical, fire department, law enforcement, and other personnel at the direction of supervisors.   
  • Respond to emergencies and perform CPR/AED/First Aid on an as-needed basis.   
  • Develop and maintain attendance rosters and after-action reports for special events as needed.    
  • Monitor the Intrusion Detection System, the Proximity Access System, and CCTV Monitoring System.   
  • Relay, by landline or radio, information to the security team regarding security, medical, fire, and disaster details, via the monitoring station.   
  • Input data into an operation log on an hourly basis   
  • Other duties as assigned 

Qualifications
  • Minimum High School Diploma or GED    
  • Be at least 18 years of age   
  • Minimum six (6) months experience in alarm monitoring or (1) year in access control/security   
  • Able to obtain and maintain a Secret Clearance    
  • Certified in Cardiopulmonary Resuscitation (CPR) and automated External Defibrillators (AED) (100%), and trained in Red Cross First Aid    
  • Speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material )  

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