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Security Control Center Operator Jobs (NOW HIRING)

Inter-Con Security

Control Center Operator

Vacaville, CA · On-site

$26/hr

Control Center Operator - ON SITE Inter-Con Security onsite opportunity $26/hour | Full-Time | Dynamic Security Operations Environment Make an Impact Where It Matters Most Are you calm under pressure ...

Posted today

DK Security, Inc

Control Center Operator

Lansing, MI

$20 - $27.15/hr

While employees are hired and employed by DK Security, they are assigned to Central Control, the Security Operations Center supporting State of Michigan facilities. Operators work alongside State of ...

National Grid

Control Center Operator

Buffalo, NY · On-site

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Monitor security and other alarms for stations and other Company facilities. * Record readings, log ...

National Grid

Control Center Operator

Buffalo, NY · On-site

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Monitor security and other alarms for stations and other Company facilities. * Record readings, log ...

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How much do security control center operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for security control center operator in the United States is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $19.23 per hour, depending on experience, location, and employer.

What is a security control center operator?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What does a security control center operator do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

What skills should a security control center operator possess?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What are some common challenges faced by security control center operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

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Security Control Center Operator jobs near you
Infographic showing various Security Control Center Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,695 per year, or $19.6 per hour.

Security Control Center Operator

Alexandria, VA

Chenega Naswik International, LLC
IT Services • 5 - 10K employees
Learn more about Chenega Naswik International, LLCexternal

Full-time

Posted 3 days ago

New

Job description

Summary

Chenega Naswik International, LLC is seeking an experienced and mission-focused Security Control Center Supervisor to support security operations for the Missile Defense Agency (MDA). This position is responsible for supervising Security Control Center personnel, monitoring security events and incidents, and coordinating emergency response activities that support the protection of MDA personnel, facilities, assets, and operations. 

  • The ideal candidate is a security professional with strong leadership, incident management, and emergency response experience. This role offers the opportunity to support critical national defense missions, lead security operations personnel, and contribute to the safety, security, and operational readiness of the MDA enterprise. 

Responsibilities
  • Provide supervision and operational oversight for Security Control Center personnel and activities. 
  • Monitor and assess natural and manmade incidents, emergencies, and security-related events affecting MDA personnel, facilities, and assets. 
  • Serve as the primary point of contact for emergency communications with Security Operations Center personnel, government stakeholders, and host installations. 
  • Conduct initial assessments of incidents and ensure timely communication with leadership and response personnel. 
  • Coordinate emergency notifications, response actions, and incident reporting activities. 
  • Support the integration and execution of emergency management procedures, security protocols, and response plans. 
  • Maintain situational awareness and provide operational updates to leadership during security incidents and emergency events. 
  • Support Continuity of Operations (COOP) planning and implementation activities as required. 
  • Serve as a liaison between security operations personnel and MDA leadership during emergency and continuity operations. 
  • Develop recommendations that improve security awareness, emergency preparedness, and operational readiness. 
  • Ensure personnel remain trained and prepared to execute security and emergency response responsibilities. 
  • Perform other duties as assigned. 

Qualifications
  • Bachelor's degree in Security, Law Enforcement, Management, or a related field preferred. 
  • Minimum of ten (10) years of experience in security, law enforcement, military, or related operational environments; equivalent education and experience may be considered. 
  • Minimum of three (3) years of supervisory experience in a security, law enforcement, military, or related organization. 
  • Experience supporting security operations, emergency response, incident management, or continuity programs. 
  • Must be able to read, write, speak, and understand English and apply written policies, procedures, instructions, and training materials. 
  • Must be eligible to obtain and maintain a Secret clearance. 

Preferred Qualifications: 

  • Experience supporting Department of Defense, Missile Defense Agency, or federal government security programs. 
  • Experience working in a Security Operations Center (SOC), Security Control Center (SCC), or command center environment. 
  • Experience supporting emergency management, crisis response, or continuity of operations programs. 
  • Experience monitoring electronic security systems, alarms, and incident management platforms. 
  • Professional certifications related to security operations, emergency management, or physical security. 

Knowledge, Skills and Abilities:  

  • Knowledge of security operations, emergency response procedures, and incident management practices. 
  • Strong leadership, team-building, and personnel management skills. 

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