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Security Control Center Operator Jobs (NOW HIRING)

City of Mesa

Utilities Control Center Operator

Mesa, AZ · On-site

$56K - $84K/yr

A Utilities Control Center Operator, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording and ...

Stephens

Control Center Operator

Little Rock, AR · On-site

$40K/yr

Ability to pass state and FBI background checks is required for Security positions. A felony conviction or class A misdemeanors may prevent a candidate from meeting the minimum requirements to be ...

City of Mesa, AZ

Utilities Control Center Operator

Mesa, AZ · On-site

$56K - $84K/yr

A Utilities Control Center Operator, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording and ...

City of New York

Water Supply Control Center Operator

NY · On-site

$60K - $70K/yr

The Water Supply Control Center Operators will monitor Supervisor Control & Data Acquisition (SCADA) system conditions for water supply reservoirs and associated facilities. Specific duties include ...

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How much do security control center operator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for security control center operator in the United States is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $19.23 per hour, depending on experience, location, and employer.

What are Security Control Center Operators?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What are the key skills and qualifications needed to thrive as a Security Control Center Operator, and why are they important?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What are some common challenges faced by Security Control Center Operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What Does a Security Control Center Operator Do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

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Security Control Center Operator jobs near you
Infographic showing various Security Control Center Operator job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Nights. Highlights an 100% In-person job distribution, with an average salary of $40,695 per year, or $19.6 per hour.

Control Center Operator

County of San Juan (NM)

Aztec, NM

$15.86/hr

Full-time

Posted 8 days ago

Job description

Job Summary Under general supervision of shift sergeants, the position will monitor detention center premises to detect and communicate incidents; comprehend and operate the touch screen system and closed-circuit television monitors; immediately notifies detention officers and supervisors of need for corrective action. Camera Monitor positions are within the facility, individual can be assigned to various post of B Tower, C Tower, C Max Tower, A Control, and Booking Control. This position performs surveillance within a secure detention facility and follows all safety standards.

Education and Experience Requirements High School Diploma or GED equivalent. Must be at least 18 years of age. Valid State of New Mexico Driver's license or able to obtain within six (6) months of employment.

Environmental Factors and Conditions/Physical Requirements Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports; climb stairs to facilitate appropriate inmate supervision and to get to various post assignments. Full-time work hours for this position consist of rotating shiftwork, nights and weekend shifts and overtime. May be subject to bending, reaching, kneeling, and lifting such as retrieving files, records, and reports.

Work schedule for this position may include working on religious holidays. Utilize, process, and navigate the County's electronic ERP system as necessary and appropriate based on the needs and requirements of this position. Essential Job Functions Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.

Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Monitor security cameras, operate computer security systems, and maintain accountability sheets for court lists and "time out of cell" logs for individual detainee and/or group of detainees. Maintain and update population reports, as needed.

Conduct post inventory, log, and track information to activity logbook at the start of shift on first aid kits, rescue hooks, trauma bags; this also includes logging activities for prescription medicine pass, meals, commissary deliveries, and legal visits. Monitor radio transmission and use a radio to communicate with staff. Provide and communicate to detention officer's request for information from a detainee's computer file.

Operate the facility doors using door and intercom systems. Coordinate detainee legal visits with the front desk. Observe television screens that transmit in sequence views of Detention Center sites.

Maintain surveillance of location where incidents are developing. Immediately contact shift supervisor or designee to report disruptive activity and its location. In cases of extreme emergency when unable to contact shift supervisor contact the Operations Lieutenant.

Adjust monitor controls when required to improve reception; notify repair service of equipment malfunctions. On occasion may provide back up support to PBX/front desk area. Perform other related duties as assigned.

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