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How much do security control center operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for security control center operator in the United States is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $19.23 per hour, depending on experience, location, and employer.

What is a security control center operator?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What skills should a security control center operator possess?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What are some common challenges faced by security control center operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What does a security control center operator do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

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Security Control Center Operator jobs near you
Infographic showing various Security Control Center Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,695 per year, or $19.6 per hour.

Operations Control Center Operator

Trimark Associates

Austin, TX • On-site

Other

Posted 26 days ago

Job description

Job Summary

The OCC Operator is responsible for the safe and efficient operation of a portfolio of utility-scale solar PV and Battery Energy Storage Systems (BESS). Using SCADA (Supervisory Control and Data Acquisition) systems, the operator provides 24/7/365 remote monitoring, performs switching operations, troubleshoots equipment, and manages dispatch instructions to maximize availability and ensure grid compliance.


Key Responsibilities 

  • Monitor and control PV and BESS facilities, including inverters, trackers, sensors, and meters, to ensure optimal performance.
  • Execute dispatch instructions (curtailment, power factor, MW output) in compliance with Contractual protocols, Balancing Authorities (BAs), and Scheduling Coordinators.
  • Manage Battery State of Charge (SOC), respond to grid signals for frequency regulation/voltage support, and monitor thermal health.
  • Analyze SCADA alarms, diagnose faults, and perform remote resets to minimize downtime.
  • Coordinate with field technicians for maintenance, troubleshooting, and safety (Lockout/Tagout - LOTO).
  • Ensure compliance with NERC reliability standards (CIP, COM, PER, PRC, TOP).
  • Maintain accurate, detailed logs of daily operations, incidents, and performance metrics in the Control Center database.


Required Skills and Experience 

  • Associate's degree in electrical and/or technical field, or equivalent experience in a power generation control room.
  • 2+ years of experience in power system operations, specifically within utility-scale solar, wind, or BESS.
  • Proficiency in SCADA systems and HMI interfaces is important. Understanding high-voltage electrical equipment.
  • Familiarity with the regional entity and ISO/RTO market rules.
  • Strong communication skills (three-part communication), ability to work under high pressure, and strong decision-making abilities.
  • Willingness to work a 24/7/365 rotating 12-hour shift that includes nights, weekends, and holidays, with shift changes occurring at Noon and Midnight.
  • Willingness to cover open shifts as they appear to support the room. Shift coverage comes in the form of 12 hour rotating shifts (adjustments will be made to support the coverage by the supervisor to promote healthy work life balance).  
  • The schedule is:
    • WEEK 1: 2 shifts on, 2 days off, 3 shifts on
    • WEEK 2: 2 days off, 2 shifts on, 3 shifts off
    • This two-week cycle repeats continually, unless otherwise announced.
    • Every other weekend off will be the outcome of the schedule at hand.
  • Operators will stay on the same shift, with the option to request a shift change once a quarter.  
  • Must be legally authorized to work in the United States.  This position is not eligible for sponsorship of a work visa.


Preferred Qualifications 

Current NERC Certification or ISO/RTO certification/certificate.


Physical, Mental & Emotional Requirements 

Employees may be required to sit for long periods of time using a keyboard and monitor display, travel to other locations, lift up to 20lbs, and push/pull up to 50lbs. Must be able to organize and prioritize work in accordance with deadlines, adapt behavior and work methods in response to changing conditions or challenges.

Employees will be involved with sustained activity required for analysis, reasoning, and problem solving. Must be able to develop and maintain cooperative working relationships, recognize emotionally charged issues and respond appropriately, act with professionalism, and work both independently and collaboratively. Must be able to proactively encourage a work environment that embraces innovation and creative solutions and be able to develop effective working relationships with all levels of the company and outside partners.