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Security Control Room Officer Jobs (NOW HIRING)

Securitas

Control Room Officer (A)

Haymarket, VA

$23/hr

Are you interested in being part of our Security Team? * Apply quickly and efficiently online ... Control Room Officer * Control Room Officer Positions are Full and Part Time * Must have excellent ...

Securitas

Control Room Officer (A)

Manassas, VA

$23/hr

Are you interested in being part of our Security Team? * Apply quickly and efficiently online ... Control Room Officer * Control Room Officer Positions are Full and Part Time * Must have excellent ...

Securitas

Control Room Officer (A)

Gainesville, VA · On-site

$23/hr

Are you interested in being part of our Security Team? * Apply quickly and efficiently online ... Control Room Officer * Control Room Officer Positions are Full and Part Time * Must have excellent ...

Securitas

Control Room Officer (A)

Manassas, VA · On-site

$23/hr

Are you interested in being part of our Security Team? * Apply quickly and efficiently online ... Control Room Officer * Control Room Officer Positions are Full and Part Time * Must have excellent ...

Melcoresorts

Senior Officer, security

Los Angeles, CA

$17.25 - $20.50/hr

As required perform the role of Deployment/Control Room Officer * As required perform role of Supervisor, Security * As required perform the functions of a Security officer * Adhere to all company ...

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How much do security control room officer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for security control room officer in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $19.23 per hour, depending on experience, location, and employer.

What are Security Control Room Officers?

Security Control Room Officers are professionals responsible for monitoring and managing security operations from a centralized control room. They use surveillance systems, alarms, and communication tools to detect and respond to security incidents, coordinate with on-site personnel, and ensure the safety of people and property. Their tasks often include monitoring CCTV feeds, managing access control systems, and responding to emergencies. Security Control Room Officers play a critical role in maintaining situational awareness and supporting the overall security strategy of an organization.

What are the key skills and qualifications needed to thrive as a Security Control Room Officer, and why are they important?

To excel as a Security Control Room Officer, you need strong observational skills, attention to detail, and a background in security procedures, often supported by relevant certifications such as SIA (Security Industry Authority) licensing. Proficiency in using CCTV systems, alarm monitoring software, and radio communication devices is typically required. Excellent communication, problem-solving, and decisiveness are vital soft skills for effective incident response and teamwork. These abilities are crucial for ensuring safety, timely response to incidents, and maintaining secure environments in various facilities.

What is the difference between Security Control Room Officer vs Security Guard?

AspectSecurity Control Room OfficerSecurity Guard
CredentialsSecurity certifications, monitoring trainingBasic security or guard license
Work EnvironmentControl room, monitoring stationsOn-site patrols, entrances, and exits
Employer & IndustryCorporate, industrial, or facility securityRetail, residential, or commercial properties
Primary RoleMonitoring security systems, coordinating responsesPatrolling premises, physical presence

While both roles focus on security, the Security Control Room Officer primarily monitors security systems and manages responses from a control room, whereas the Security Guard provides physical security through patrols and on-site presence. The roles complement each other but differ in responsibilities and work environment.

What are the typical challenges Security Control Room Officers face during a shift, and how are they addressed?

Security Control Room Officers often encounter challenges such as monitoring multiple surveillance feeds simultaneously, handling high-pressure situations like alarms or emergencies, and ensuring clear communication with on-site security teams. To manage these, officers rely on advanced monitoring systems, follow established protocols, and participate in regular training to maintain situational awareness. Teamwork and calm decision-making are essential, as officers frequently coordinate with colleagues and emergency services to ensure a swift, effective response to incidents.
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Security Control Room Officer jobs near you
Infographic showing various Security Control Room Officer job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,892 per year, or $18.2 per hour.
Security Control Room Officer (Full-Time)

Security Control Room Officer (Full-Time)

Dallas Museum of Art

Dallas, TX • On-site

$17/hr

Full-time, Other

Posted 11 days ago

Job description

Reports to: Security Manager
Department: Security
Classification: Full-Time, Hourly, Non-Exempt
Payrate: $17.00/hour
Schedule of Work: 2nd Shift (3pm-11pm), 35 hours/week
DMA Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.
The DMA will:
  • Place art and our diverse communities at the center around which all activities radiate.
  • Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.
  • Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.

Scope of the Position:
The Security Control Room Officer's focus is to do all in their power to ensure that all people and all assets of the Dallas Museum of Art are kept safe and secured. The Security Control Room Officer uses closed-circuit television and a two-way radio system to observe and communicate activity inside the Museum and limited property surrounding the building. The Security Control Room Officer responds according to the DMA Standard of Operation (SOP) to all emergency situations; monitoring all building entrances, with special focus on staff and visitors, as well as contractor or vendor entrances in restricted areas. Frequent foot patrols are required, which include stairwells.
Work Schedule:
This position requires availability for the 1st shift (7am-3pm). Shifts may vary depending on operational needs of the museum, including weekdays, weekends, and potentially holidays. This position requires a commitment of working approximately 35 hours per week.
Essential Functions:
  • Monitors the security access control system.
  • Work to ensure that all staff and visitors are registered properly before entering secured areas of the Museum.
  • Provide lock and unlock services, per Standard Operating Procedures.
  • Monitors and responds to fire alarms.
  • Responds to medical emergencies.
  • Renders First Aid or CPR if necessary.
  • Contacts outside medical units/ambulances as necessary for medical/evacuation needs.
  • Prepares immediately, distributes and files Incident Reports in a timely manner for all visitor or staff accidents/medical emergencies, security breaches, damages to works of art or other notable incidents.
  • Secures/locks and monitors all entrance/exit doors outside of regular business hours.
  • Unlocks appropriate all entrance/exit doors outside of regular business hours for authorized staff.
  • Leads and directs all DMA fire and safety policies and procedures.
  • Patrols DMA building, parking lot, and underground parking garage.
  • Responds to parking violations and staff/visitor safety issues.
  • Responds to all emergencies/alarms on all exit and stairwells.
  • Steps in for gallery attendants when confronted with unruly guests when requested.
  • Must be able to execute written daily activity and incident reports.

Requirements
Education, Certification, and Experience
  • High School Diploma or GED required.
  • One (1) year previous experience in security role required, museum experience preferred.
  • Must have Department of Public Safety Levels 1 or 2 licensing.
  • CPR and First Aid certification is preferred.

Knowledge, Skills, and Abilities
  • Working knowledge of the job/role of a Security Officer (i.e. observe and report).
  • Understands the basic principles of emergency response.
  • Ability to become knowledgeable on DMA emergency response plans, evacuation routes, etc.
  • Be able to walk and climb stairs and stand for long periods of time.
  • Ability to lift fifty (50) lbs. and willingness to demonstrate if asked.
  • Normal hearing ranges with/without corrective hearing aids (radios and ear fobs).
  • Good verbal and written communication skills.
  • Ability to communicate in English, fluency in Spanish desirable.
  • Must pass background checks and other pre-employment physical tests.
  • Must be willing to work occasional overtime, and have an adjustable schedule.
  • Must be willing to work with other guards and follow the chain of command.

Our Core Values
  • Act with Integrity: We are honest and ethical.
  • Build Inclusivity: We create spaces where everyone can feel like they belong.
  • Communicate Respectfully: We listen intentionally and advocate for diverse perspectives.
  • Embrace and Drive Change: We are innovative, creative, and solutions driven.
  • Foster Connections: We collaborate around shared goals.
  • Maintain Balance: We encourage ourselves and each other to reflect and recharge.
  • Remain Curious: We pursue personal and professional learning.

Equity, Diversity, and Inclusion
The Dallas Museum of Art fosters equity, celebrates diversity, and supports inclusion. We acknowledge that diverse backgrounds and voices of visitors, volunteers, trustees, staff, and communities represented in the collection make us stronger and better equipped to make positive impacts locally, nationally, and internationally.
Equity
Society's historical legacies and systemic barriers have created disparities in the communities we serve. Knowing this, we strive to expand and enhance arts opportunities for all.
Diversity
Many factors-including but not limited to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, veteran status, disability, genetics, economic backgrounds, and experiences-make individuals and groups unique. Our goal is to ensure visitors, volunteers, trustees, staff, and collections reflect this diversity.
Inclusion
We commit to listening to and learning from diverse voices and perspectives. We create a vibrant and accessible social space that encourages dialogue and the exchange of ideas through arts and culture.
EOE
The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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