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Security Control Room Officer Jobs (NOW HIRING)

Marksman Security LLC

Security Concierge

Denver, CO

$16.50 - $20/hr

Security Control Room Officer: * Push/Report all appropriate operational matters in real-time directly to the SOC Manager * Provide excellent Customer Service to all parties encountered while on duty.

Securitas

Access Control Security Officer

Hilliard, OH

$18/hr

Access Control Security Officer Pay Rate: $18.00 per hour Why Join Securitas? * Weekly Pay: Get paid every week! * Career Growth Opportunities: Advance your career with leadership roles, specialized ...

Trinity Health System

Security Officer

Steubenville, OH

$14 - $16.50/hr

Job Summary / Purpose The Security Officer contributes to the CHI mission and vision by assuring a ... Consistently monitors CCTV activities in the security control room when required.. * Is able to run ...

Securitas

Access Control Security Officer

Columbus, OH · On-site

$18/hr

Access Control Security Officer Pay Rate: $18.00 per hour Why Join Securitas? * Weekly Pay: Get paid every week! * Career Growth Opportunities: Advance your career with leadership roles, specialized ...

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How much do security control room officer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for security control room officer in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $19.23 per hour, depending on experience, location, and employer.

What are Security Control Room Officers?

Security Control Room Officers are professionals responsible for monitoring and managing security operations from a centralized control room. They use surveillance systems, alarms, and communication tools to detect and respond to security incidents, coordinate with on-site personnel, and ensure the safety of people and property. Their tasks often include monitoring CCTV feeds, managing access control systems, and responding to emergencies. Security Control Room Officers play a critical role in maintaining situational awareness and supporting the overall security strategy of an organization.

What are the key skills and qualifications needed to thrive as a Security Control Room Officer, and why are they important?

To excel as a Security Control Room Officer, you need strong observational skills, attention to detail, and a background in security procedures, often supported by relevant certifications such as SIA (Security Industry Authority) licensing. Proficiency in using CCTV systems, alarm monitoring software, and radio communication devices is typically required. Excellent communication, problem-solving, and decisiveness are vital soft skills for effective incident response and teamwork. These abilities are crucial for ensuring safety, timely response to incidents, and maintaining secure environments in various facilities.

What is the difference between Security Control Room Officer vs Security Guard?

AspectSecurity Control Room OfficerSecurity Guard
CredentialsSecurity certifications, monitoring trainingBasic security or guard license
Work EnvironmentControl room, monitoring stationsOn-site patrols, entrances, and exits
Employer & IndustryCorporate, industrial, or facility securityRetail, residential, or commercial properties
Primary RoleMonitoring security systems, coordinating responsesPatrolling premises, physical presence

While both roles focus on security, the Security Control Room Officer primarily monitors security systems and manages responses from a control room, whereas the Security Guard provides physical security through patrols and on-site presence. The roles complement each other but differ in responsibilities and work environment.

What are the typical challenges Security Control Room Officers face during a shift, and how are they addressed?

Security Control Room Officers often encounter challenges such as monitoring multiple surveillance feeds simultaneously, handling high-pressure situations like alarms or emergencies, and ensuring clear communication with on-site security teams. To manage these, officers rely on advanced monitoring systems, follow established protocols, and participate in regular training to maintain situational awareness. Teamwork and calm decision-making are essential, as officers frequently coordinate with colleagues and emergency services to ensure a swift, effective response to incidents.
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Security Control Room Officer jobs near you
Infographic showing various Security Control Room Officer job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,892 per year, or $18.2 per hour.
Full-Time Control Room Officer - PM Shift (4pm-midnight)

Full-Time Control Room Officer - PM Shift (4pm-midnight)

McNay Art Museum

San Antonio, TX

$15.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

FULL-TIME CONTROL ROOM OFFICER - PM SHIFT (4PM -MIDNIGHT)
HOURLY RATE OF PAY: $15.75
Must be able to obtain a Level II Texas Security License
Must pass a pre-employment physical, background check and fingerprint identification.
Must pass CPR training
Benefits:
Medical
Dental
Vision
Paid Vacation
Paid Sick leave
Floating Holidays
Retirement Plan - Company match 6%
Position Overview
Working under direct or immediate supervision, monitors established rules in the galleries and provides customer service to museum visitors. Work will be assigned and directed by Security Supervisor or Security Manager. Shift 4pm-Midnight (days off are Wednesday and Thursdays).
Essential Job Functions
1. Observes assigned galleries to protect works of art from theft, vandalism, or inadvertent damage. Responsible for gallery opening and closing duties, making sure that visitors maintain proper distance from objects, and assuring smooth traffic flow throughout the galleries. Performs regular art count and verifies art movement within the galleries. Reports any security issues or damage to an object to a security officer.
2. As necessary, provides information to visitors. Informs visitors of museum rules and policies for their safety and the safety of the works of art. Directs visitors to exhibitions, exits, rest rooms, and telephones.
3. Checks for water leaks and problems with access points (doors or windows).
Reports security, safety, or environmental hazards to a security officer.
4. Participates in training sessions in safety, first aid, CPR, fire and disaster
procedures.
5. May assist in medical emergencies involving visitors or staff. Summons medical assistance whenever necessary. Completes appropriate reports.
6. Will be assigned to EM shift; may have to work weekends on a regular basis; and may have to work overtime hours regularly. May have to fill-in PM shift occasionally.
Requirement:
• Requirement to serve any day EM Shift, any time, any post, to include events
• Able to obtain Level II, Texas Security License and pass CPR Training
• Must pass a physical and background screening Must have high level of integrity; must be tactful and courteous in dealing with visitors, staff, vendors, consultants and others; must have good verbal skills, particularly for communicating with visitors and communicating on the radio; must maintain professional appearance; must be alert and have good concentration skills; must maintain excellent record of attendance and promptness; must be able to work hours as required; must be able to work any shift as assigned; must be able to accept assigned regular days off, and to work weekends and holidays routinely; must have reliable transportation. Excellent written communication skills are desirable.
Other Skills:
Duties require standing for long periods of time, all types of weather. Must be in good general health. Duties require standing posts for long periods of time. Duties may require lifting heavy objects or opening heavy doors and hatches; climbing stairs, ladders, fire escapes, and in the event of an emergency, may have to run or make quick physical response. Will have good eyesight (adjusted) and hearing (adjusted). Should not have night blindness. Clear verbal articulation required for radio communication.
About the McNay Art Museum
The McNay Art Museum located in San Antonio, Texas, offers an array of career opportunities for passionate individuals who are eager to take part in our mission to engage a diverse community in the discovery and enjoyment of the visual arts. At our core, we strive to be San Antonio’s place of belonging and to offer our community transformational art experiences.
Built in the 1920s by artist and educator Marion Koogler McNay, the Spanish Colonial Revival residence became the site of Texas’ first modern art museum when it opened in 1954. Today, 200,000 visitors a year enjoy works by modern masters including Paul Gauguin, Vincent van Gogh, Edward Hopper, Joan Mitchell, Alice Neel, Georgia O’Keeffe, Pablo Picasso, Jackson Pollock and Pierre-Auguste Renoir. The 45,000-square-foot Jane amp; Arthur Stieren Center for Exhibitions, designed by internationally renowned French architect Jean-Paul Viguier, features major exhibitions annually. The 25 acres of beautifully landscaped grounds include sculptures by Willie Cole, Robert Indiana, Luis A. Jiménez Jr., Alejandro Martín, George Rickey, Joel Shapiro, Kiki Smith, Tom Wesselmann and others. For more information about the McNay, visit www.mcnayart.org.

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