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Security Control Center Operator Jobs in Texas (NOW HIRING)

Enchanted Rock

Control Room Operator

Houston, TX · On-site

The Microgrid Control Center Operator will report to the Manager of Control Center. Microgrid Control Center Operator responsibilities will be wide ranging, with an emphasis on the development of the ...

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How much do security control center operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for security control center operator in Texas is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $17.93 per hour, depending on experience, location, and employer.

What is a security control center operator?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What does a security control center operator do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

What skills should a security control center operator possess?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What are some common challenges faced by security control center operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

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Security Control Center Operator jobs near you
Infographic showing various Security Control Center Operator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,914 per year, or $18.2 per hour.

Security Control room Operator (IB3)

Foxconn Industrial Internet - FII

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Security Control Room Coordinator (IB3)
Location: Houston, TX 77064
Business Unit: CESBG
Job Classification: None- Exempt
SUMMAR
Operation and supervision of technical equipment in control room in order to monitor persons, assets, and ongoing processes within the plant area, and to respond immediately to extraordinary events and emergency signals. Preparing daily reports on the operation and condition of the technical equipment managed, as well as on events occurring during the shift
KEY RESPONSIBILITIES
  • Alarm response: Operate installed technical devices, monitor signals, and prepare reports on triggering events. All relevant data must be documented (e.g., alarm, acknowledgment, intervention initiated, persons involved, detailed documentation of actions taken).
  • Continuously monitor CCTV images. In case of irregularities (e.g., no recording, malfunction, poor image quality, or other technical issues), immediately notify the Security Department and record the issue in the report.
  • If the alarm system is triggered, promptly communicate the exact location of the alarm to the shift leader.
  • Ensure identification of the person who caused the alarm, acknowledge the alarm in the system, and record the event in the report. In the case of a central monitoring alarm, cancel it with the dispatcher after clarifying the cause.
  • If the fire detection and extinguishing system is triggered, promptly communicate the exact sensor location to the shift leader. Verify the authenticity of the alarm using technical tools and/or information from the responding security guard. In case of a real alarm, assist evacuation and rescue operations using all available technical means. In case of a false alarm, cancel it with the monitoring center and the fire department headquarters. Document all data in the report (e.g., alarm, acknowledgment, intervention, persons involved, detailed documentation of actions).
  • Elevator phone monitoring: Operate the elevator phones located in the control room. If a signal is received, immediately contact the caller, notify the FMD technicians, inform them that a person is trapped in the elevator, and request immediate rescue and technical repair.
  • Security Control Center Coordinator on a daily basis must cooperate with security guards on duty at various posts during daily operations and be familiar with their responsibilities.
  • Training: Attend mandatory periodic trainings and courses
  • Housekeeping: Maintain continuous order and cleanliness in the workplace, comply with environmental, occupational, and fire safety (EHS) regulations.
  • Reporting obligation: Report all extraordinary or unusual events (including incidents listed in the disciplinary code). In addition to immediate verbal reporting, prepare written records. Immediately report to the shift leader any event that does not comply with existing security instructions or company procedures.
  • Other tasks: Carry out any additional activities related to company security as instructed by the Security Department, such as assisting in the management of extraordinary events, investigating actions listed in the disciplinary code, and performing extra inspection tasks.
  • Responsibility, confidentiality: The Security Control Center Coordinator must not disclose any work-related or incident-related data/information to anyone without the knowledge and authorization of the Security Manager
  • Must prevent unauthorized persons from entering the CCTV room. Exceptions are only possible with the instruction of the Security Department or with a valid access permit
  • Saving and archiving video recordings or other data is only permitted under the instruction of the Security Department and in compliance with applicable regulations
Scope of Authority
  • The Security Control Center Coordinator performs duties under the direct supervision of the Security Department, and only the Security Department has the right to issue instructions.
BASIC QUALIFICATION AND EDUCATION
  • At least a high school diploma (or equivalent).
  • Basic knowledge of English.
  • User-level computer skills
  • Minimum of 3 years of experience in a related field (security technology, armed forces, security guarding)
  • Professional response to unexpected events
  • Problem-solving skills.
  • High reliability and compliance with regulations
  • Tolerance for monotonous tasks
  • Good communication skills
  • Secondary priority abilities and skills
  • Ability to work independently.
  • Interest in technological innovations
WHY JOIN US
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
 

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