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Security Control Center Operator Jobs in Texas (NOW HIRING)

PROENERGY

Control Room Operator

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing--a world-class ... Monitor physical security of sites via camera systems and report any suspicious activity to proper ...

Pro Energy Services

Control Room Operator

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing-a world-class ... Monitor physical security of sites via camera systems and report any suspicious activity to proper ...

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Security Control Center Operator information

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How much do security control center operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for security control center operator in Texas is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $17.93 per hour, depending on experience, location, and employer.

What is a security control center operator?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What skills should a security control center operator possess?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What are some common challenges faced by security control center operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What does a security control center operator do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

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Security Control Center Operator jobs near you
Infographic showing various Security Control Center Operator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,914 per year, or $18.2 per hour.

Security Control Room Supervisor

Dallas Museum of Art

Dallas, TX • On-site

$20/hr

Full-time

Re-posted 19 days ago

Job description

Reports to: Security Manager
Department: Security
Classification: Non-Exempt, Full-time
Benefits: Full Museum Benefits
Schedule: 2:45pm - 11:00pm, some flexibility
Payrate: $20/hour
DMA Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.
The DMA will:
  • Place art and our diverse communities at the center around which all activities radiate.
  • Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.
  • Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.

Scope of Position:
This position is designed to provide security for the building, the loans and collections, as well as promote the safety of our staff, colleagues and visitors. The Control Room Supervisor will support the Dallas Museum of Art's mission as a responsible steward of cultural heritage, as well, as a trusted advocate for the essential place of art in the lives of people locally and around the globe. The person in this role exemplifies the DMA's vision, core values and strategic priorities.
Primary Responsibilities:
  • Using the Equipment Tracking Form, issues and collects radios, keys and counters at the beginning and end of the work shift to Security staff.
  • Monitors keys that have been issued to Control Room Officers.
  • Assists the Visitor Services team with complaints from visitors.
  • Responds immediately to all emergencies.
  • Initiates standard Dallas Museum of Art procedures for emergencies.
  • Patrols all interior and exterior Museum spaces.
  • Supervises Security staff to ensure they are performing their duties on the floors, grounds and all Museum spaces.
  • Collects facts and eye-witness information for incidents occurring in the museum.
  • Writes incident reports regarding incidents occurring in the museum.
  • Delivers incident reports to the Director of Security.
  • Creates and promptly delivers Employee Injury/Accident Reports to Human Resources for Workers Compensation/Insurance claims management.
  • Works special events outside of normal museum operating hours.
  • Perform other duties as assigned by the Director of Security.

Requirements
Key Qualifications:
  • Ability to master knowledge and execution of DMA emergency response plans.
  • Excellent problem solving skills.
  • Ability to work with multicultural staff.
  • Ability to walk and climb stairs during entire shift.
  • Possess sufficient eyesight with or without corrective vision
  • Possess sufficient hearing with or without corrective hearing devices.
  • Good verbal and written communication skills.
  • Ability to communicate in English, fluency in Spanish desirable.
  • Must pass stringent background check.
  • Must have or be able to obtain a current TX Level 1 & 2 guard license.
  • Good attendance history; able to work flexible schedule as required including nights and weekends.

Education, Experience, and Certification:
  • High School Diploma or GED required.
  • One (1) year of previous experience required; Museum security is preferred.
  • Prior experience in a Supervisory role/position required
  • Must have Department of Public Safety Levels 1 or 2 Licensing
  • CPR and First Aid certification preferred

Our Core Values
  • Act with Integrity: We are honest and ethical.
  • Build Inclusivity: We create spaces where everyone can feel like they belong.
  • Communicate Respectfully: We listen intentionally and advocate for diverse perspectives.
  • Embrace and Drive Change: We are innovative, creative, and solutions driven.
  • Foster Connections: We collaborate around shared goals.
  • Maintain Balance: We encourage ourselves and each other to reflect and recharge.
  • Remain Curious: We pursue personal and professional learning.

Our Commitment to Equity and Diversity
The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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