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Security Dispatcher Jobs in Texas (NOW HIRING)

Houston Methodist Corporate

Security Dispatcher

Houston, TX

$14.50 - $19/hr

The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a ...

Houston Methodist

At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system ...

Dallas County

DISPATCHER.CCCS-BUILDING SECURITY

Dallas, TX · On-site

$16.75 - $21.75/hr

... security emergencies, general calls for service, maintenance, etc. on a constant basis. 2. Answers phones and communicates with related staff, citizens, and employees. As events occur, dispatch ...

Arlington ISD

Security - Corporal

Pantego, TX · On-site

$14 - $17/hr

Filling in for the Security Dispatcher(s) is required of which you are required to process and prioritize incoming calls for AISD, Security, Fire, EMS, and Security assistance. The Security ...

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How much do security dispatcher jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for security dispatcher in Texas is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.71 per hour, depending on experience, location, and employer.

What is a security dispatcher?

Security Dispatchers are professionals responsible for coordinating and communicating security operations within an organization or for a security company. They monitor alarms, surveillance systems, and emergency calls, dispatching security personnel or law enforcement as needed. Their role often involves maintaining detailed records of incidents, ensuring swift responses to emergencies, and acting as a central communication point. Security Dispatchers play a crucial part in maintaining safety and order, especially in facilities like hospitals, schools, businesses, and public venues.

What does a security dispatcher do?

A security dispatcher coordinates communication between work or security crews and customers. They dispatch emergency workers or security officers to the location of a call. Qualifications for this career include a high school diploma or GED certificate and experience with security or emergency codes. Security dispatchers must also have strong verbal communication and familiarity with telephone systems.

What are the key skills and qualifications needed to thrive as a security dispatcher, and why are they important?

To thrive as a Security Dispatcher, you need strong situational awareness, communication skills, and typically a high school diploma or equivalent. Familiarity with two-way radio systems, computer-aided dispatch (CAD) software, and emergency response protocols is crucial. Attention to detail, calmness under pressure, and multitasking are standout soft skills in this role. These abilities are essential for coordinating swift responses to incidents and ensuring the safety and security of people and property.

How does a security dispatcher typically coordinate with on-site security personnel during incidents?

Security Dispatchers play a vital role in managing real-time communication between the control center and on-site security staff during incidents. They are responsible for receiving alerts, assessing the urgency, and relaying precise information to the appropriate personnel. Dispatchers must maintain calm under pressure, track the status of responses, and provide updates or additional instructions as situations evolve. This collaboration ensures a swift and effective response, minimizing risks and ensuring the safety of people and property.

What is the difference between Security Dispatcher vs Security Guard?

AspectSecurity DispatcherSecurity Guard
Credentials/CertificationsBasic security training, dispatching certificationSecurity officer license, training in patrol and emergency response
Work EnvironmentControl room, monitoring security systems, coordinating responsesOn-site patrols, building entrances, customer interaction
Employer & Industry UsageSecurity companies, large facilities, event venuesCommercial, retail, industrial, residential properties
Common Search/ComparisonYesYes

Security Dispatchers primarily coordinate security responses from a control center, focusing on monitoring and communication. Security Guards are on-site personnel responsible for patrolling and maintaining safety. Both roles require security training but differ in daily duties and work environment.

Is it hard to get hired as a security dispatcher?

Getting hired as a security dispatcher can vary depending on the employer and location, but generally requires good communication skills, attention to detail, and sometimes prior security or dispatch experience. Many positions also require a valid license or certification and may involve shift work or working in a security control room.
More about Security Dispatcher jobs

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The most popular types of Security Dispatcher jobs in Texas are:

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For Security Dispatcher jobs in Texas, the most frequently searched job titles are:

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Security Dispatcher jobs near you
Infographic showing various Security Dispatcher job openings in Texas as of August 2026, with employment types broken down into 10% As Needed, 50% Full Time, 10% Part Time, 20% Temporary, and 10% Nights. Highlights an 100% In-person job distribution, with an average salary of $37,660 per year, or $18.1 per hour.

Security Dispatcher

Houston Methodist Corporate

Houston, TX

$14.50 - $19/hr

Full-time

Re-posted 19 days ago

Houston Methodist rating

8.2

Company rating: 8.2 out of 10

Based on 301 frontline employees who took The Breakroom Quiz

55th of 896 rated healthcare providers

Job description

At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety/Security Dispatcher position effectively communicates in a manner consistent with a customer service focus.
FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
  • Associates degree in criminal justice or related field preferred

EXPERIENCE
  • Two years of police, security or emergency dispatch related experience

LICENSES AND CERTIFICATIONS
Required
  • Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days and
  • DL - Driver License - State Licensure - Texas Department of Public Safety Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days and
  • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days
Preferred
  • BLS - Basic Life Support or Instructor (AHA)

KNOWLEDGE AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Must possess strong customer service skills and professionally communicate and interact with staff and visitors
  • Proficient computer skills, including but not limited to, Microsoft Office software including PowerPoint, Word, Excel and Webmail
  • Ability to understand and work with technical security systems, hardware and software
  • Must be able to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to confidential/sensitive information
  • Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate

ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
  • Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner.
  • Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution.

SERVICE ESSENTIAL FUNCTIONS
  • Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking.
  • Receives and dispatches security to all emergency alarms. Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses.
  • Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines.
  • Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction. Maintains confidentiality of sensitive information and informs management of pertinent issues.
  • Provides assistance for emergency situations, including security rounding.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Monitors, operates, and responds to fire, elevator, and security alarms. Responds to hospital codes, alerts and other emergency situations and takes appropriate action.
  • Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.

FINANCE ESSENTIAL FUNCTIONS
  • Self-motivated to independently manage time effectively and prioritize daily tasks. Uses inventory and resources effectively and efficiently, does not waste supplies.
  • Effectively manages expenses associated with outsourcing dispatching services, as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual process improvements for the Public Safety/Security department.
  • Generates and communicates new ideas and suggestions that improve quality or services within the department.
  • Implements actions that promote a workplace safety culture and proactively prevents workplace violence.

SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: Yes
    • Scrubs: No
    • Business professional: No
    • Other (department approved): No

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* No

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area Yes
    • May require travel outside Houston Metropolitan area No
QUALIFICATIONS
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
  • Associates degree in criminal justice or related field preferred

EXPERIENCE
  • Two years of police, security or emergency dispatch related experience

LICENSES AND CERTIFICATIONS
Required
  • Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days and
  • DL - Driver License - State Licensure - Texas Department of Public Safety Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days and
  • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days
Preferred
  • BLS - Basic Life Support or Instructor (AHA)

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!

Houston Methodist is an Equal Opportunity Employer.

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