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Security Control Center Operator Jobs in Phoenix, AZ

As a Security Control Center Operator, you will demonstrate a keen sense of reliability and enthusiasm and will possess an attitude that embodies our core values - Integrity, Commitment, Innovation ...

As a Security Control Center Operator, you will demonstrate a keen sense of reliability and enthusiasm and will possess an attitude that embodies our core values - Integrity, Commitment, Innovation ...

Operating out of the Clearway Energy Group RPMC (Reporting and Performance Monitoring Center), the ... The Control Center Lead will support on-shift Operations Specialists in daily operations and ...

Control Center Lead

Scottsdale, AZ · On-site

$113K - $129K/yr

Operating out of the Clearway Energy Group RPMC (Reporting and Performance Monitoring Center), the ... The Control Center Lead will support on-shift Operations Specialists in daily operations and ...

Security Dispatcher

Phoenix, AZ · On-site

$16.75 - $21.75/hr

Directly oversee Event Security Control Center during events. * Assist with training, onboarding ... Proficiency in operating radios, communication devices, and security technology * High school ...

Power plant or control center operator experience, where normal duties include direct SCADA control over multiple, remotely operated power plants, OR * Operations or maintenance experience executing ...

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Security Control Center Operator information

See Phoenix, AZ salary details

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How much do security control center operator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for security control center operator in Phoenix, AZ is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $19.09 per hour, depending on experience, location, and employer.

What are Security Control Center Operators?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What are the key skills and qualifications needed to thrive as a Security Control Center Operator, and why are they important?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What is the highest paying security job?

The highest paying security jobs often include roles such as Security Director, Chief Security Officer, or cybersecurity executive positions, which require extensive experience, leadership skills, and often advanced certifications. These roles typically offer salaries exceeding six figures and involve strategic oversight of security operations and policies.

What are some common challenges faced by Security Control Center Operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What Does a Security Control Center Operator Do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

How much do CCTV operators get paid?

CCTV operators, including Security Control Center Operators, typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced operators with specialized skills or certifications can earn higher wages, often working shifts that include nights and weekends.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

What does a control center operator do?

A security control center operator monitors security systems, such as surveillance cameras, alarms, and access controls, to detect and respond to security incidents. They often use specialized software and communicate with security personnel or law enforcement as needed to ensure safety and security. The role requires attention to detail, quick decision-making, and sometimes certifications in security procedures.

What is the role of a security control operator?

A security control center operator monitors security systems, such as cameras, alarms, and access controls, to detect and respond to security incidents. They often work in a 24/7 environment, use security software, and follow established protocols to ensure safety and security of the premises or information systems.
What are popular job titles related to Security Control Center Operator jobs in Phoenix, AZ? For Security Control Center Operator jobs in Phoenix, AZ, the most frequently searched job titles are:
Infographic showing various Security Control Center Operator job openings in Phoenix, AZ as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,407 per year, or $19.4 per hour.

Full-time

Posted yesterday


Job description

Company
TSMC Arizona Corporation
Location
USA-Arizona
Career Area
Facility & Industrial Safety / Environmental Protection
Posted
Dec 03, 2025
TSMC Arizona is looking for a Security Industry Specialist to join our 5-nanometer Fab, located in Phoenix, Arizona. As a Security Control Center Operator, you will demonstrate a keen sense of reliability and enthusiasm and will possess an attitude that embodies our core values - Integrity, Commitment, Innovation and Customer Trust. Responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining, and upgrading security equipment when applicable, and directing other security personnel to respond to security related issues when observed in the control center.
This position requires the management, assisting, and direction during shift operations using TSMC security personnel and contracted security personnel. This position requires the candidate to be physically active for the duration of their shift, sitting, walking, stooping, climbing stairs, and inside/ outside environments. TSMC Security Inudstry Specialists are responsible for providing security for the entire 1,200 acre campus and are tasked with a broad scope of responsibilities. TSMC AZ is an active and long-term construction project, with everchanging priorities, direction, and security needs.
Desired Skills:
  • Industrial security experience
  • Familiar with detailed report writing
  • Military or law enforcement background, or extensive security background.
  • Proficient in MS Office applications
  • Familiar, or experienced, with security policy and procedure development, drafting, and implementation.
  • Excellent interpersonal, presentation, and written communication skills
  • Ability to professionally handle various personality types.
  • Efficient verbal communication skills
  • Able to work independent with minimal direction
  • Ability to be flexible in work duties and able to adjust accordingly.
  • Strong analytical, problem solving, project management, and organizational abilities
  • One Team mindset

Duties include, but are not limited to:
  • Operate the access control system (e.g., CCTV, Badging)
  • Monitor and record functional status of equipment.
  • Monitor site activities via CCTV or other surveillance systems.
  • Conduct the visual inspection of designated routes for critical areas and identified security issues.
  • Respond to intrusion alarms by communicating to team members on their activation and location.
  • Remotely control gates, doors, or other access points
  • Be vigilant for safety and security threats.
  • Effectively communicate via radio, with specific attention to the details of every activity during a security incident
  • Occasionally perform search, patrol, and inspections in accordance with the site security policy, procedures, and post orders
  • Participate in internal investigations.
  • Implement established emergency or security action plans
  • Communicate and coordinate with local, state, and federal law enforcement agencies
  • Coordinate and direct emergency services personnel in the event of a site emergency (fire, medical, hazmat, security events etc.)
  • Control and issue keys and equipment (i.e., cameras, radios) following appropriate protocols.
  • Maintain inventory of security equipment
  • Maintain logbooks and registers.
  • Work with contract security personnel
  • Inspect the security perimeter to ensure a safe environment.
  • Audit the security equipment to ensure proper working order.
  • Deter criminal activity, misconduct, and safety violations
  • As specified by procedure and the site security plan, maintain a secure perimeter for site access and egress and employee, contractor, and visitor entry
  • Other duties as defined by the Security Manager

Required:
  • Associates Degree or Bachelors degree, Bachelors degree preferred (no specific major required)
  • Experience in SOC or Industrial Security

Work Location: Phoenix, AZ (#onsite)
Work Schedule: Monday-Friday (8.5hrs shifts)
Training Location: Phoenix AZ
Travel %: NA (#LI-Onsite)
TSMC Core Values
At TSMC, we invite talented individuals who share our vision and values to contribute to our continued success. Our core values are the foundation of our culture, guiding every decision and action. We seek applicants who deeply resonate with these principles and embody them in their work:
  • Integrity: Tell the truth. We do not brag. We do not make commitments lightly. Once we make a commitment, we devote ourselves completely to meeting that commitment.
  • Commitment: Employees are dedicated to the company, view the company's success as their own and work diligently to make their best contributions. As commitment is mutual, the Company strives to serve the best interests of its employees.
  • Innovation: Innovation is the wellspring of the Company's growth. It means more than new ideas; it means putting ideas into practice.
  • Customer Trust: We strive to build deep and enduring relationships with our customers, who trust and rely on us to be part of their success over the long term.

(For more details on TSMC's Core Values, please visit:https://www.tsmc.com/english/aboutTSMC/values)