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Security Control Center Operator information

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How much do security control center operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for security control center operator in Virginia is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $19.09 per hour, depending on experience, location, and employer.

What are Security Control Center Operators?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What are the key skills and qualifications needed to thrive as a Security Control Center Operator, and why are they important?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What are some common challenges faced by Security Control Center Operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What Does a Security Control Center Operator Do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

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Security Control Center Operator jobs near you
Security Control Center Operator

Security Control Center Operator

Chenega Naswik International, LLC

Fort Belvoir, VA

Full-time

Posted 10 days ago

Job description

Overview

Security Control Center Operator supports the MDA Security and Emergency Management Directorate (DSS) in executing multiple Security Operations Services at MDA facilities in the United States. Carries out instructions primarily oriented toward ensuring that emergencies and security violations are readily discovered and reported to the appropriate authority. Intervenes directly only in situations that require minimal action to safeguard property or persons. The mission of the Enterprise Access Control Support (EACS) contract is to provide security operations across the MDA enterprise supporting facilities, resources, personnel, meetings, missions, and conferences both nationally and internationally allowing the Agency to achieve its strategic goals. 

*** Afternoon and night weekend shift***

Responsibilities
  • Serves as the Integrated Electronic Security System and emergency and security communications monitor/operator for MDA facilities. 
  • Coordinates emergency response for emergencies or crises within MDA facilities. 
  • Dispatches all available EACS personnel to emergency/alarm areas to determine the cause of the incident. 
  • Maintain visibility into the locations of all on-duty personnel and provide direction to officers responding to alarms or other emergency situations. 
  • Respond and assist medical, fire department, law enforcement, and other personnel at the direction of supervisors. 
  • Respond to emergencies and perform CPR/AED/First Aid on an as-needed basis. 
  • Develop and maintain attendance rosters and after-action reports for special events as needed. 
  • Monitor the Intrusion Detection System, the Proximity Access System, and CCTV Monitoring System. 
  • Relay, by landline or radio, information to the security team regarding security, medical, fire, and disaster details, via the monitoring station. 
  • Input data into an operation log on an hourly basis 
  • Other duties as assigned
Qualifications
  • Minimum High School Diploma or GED 
  • Be at least 18 years of age 
  • Minimum six (6) months experience in alarm monitoring or (1) year in access control/security 
  • Active Secret Clearance 
  • Certified in Cardiopulmonary Resuscitation (CPR) and automated External Defibrillators (AED) (100%), and trained in Red Cross First Aid 
  • Speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material)

Knowledge, Skills and Abilities:

  • Must know a variety of computer software applications in word processing, spreadsheets, databases, and Outlook.
Employment Type: FULL_TIME

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