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Security Control Center Operator Jobs in Virginia

Control Room Security Officer Wage: $20.00-24.00/ hour Requires previous CCTV, alarm monitoring and dispatching 2-3 years data center security experience 2-3 years control room operator experience ...

Control Room Security Officer Wage: $20.00-24.00/ hour Requires previous CCTV, alarm monitoring and dispatching 2-3 years data center security experience 2-3 years control room operator experience ...

Control Room Security Officer Wage: $20.00-24.00/ hour Requires previous CCTV, alarm monitoring and dispatching 2-3 years data center security experience 2-3 years control room operator experience ...

Control Room Security Officer Wage: $20.00-24.00/ hour Requires previous CCTV, alarm monitoring and dispatching 2-3 years data center security experience 2-3 years control room operator experience ...

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Security Control Center Operator information

See Virginia salary details

$14

$19

$23

How much do security control center operator jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for security control center operator in Virginia is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $19.09 per hour, depending on experience, location, and employer.

What are Security Control Center Operators?

Security Control Center Operators are professionals responsible for monitoring and managing security systems within a facility or organization. They operate surveillance equipment, respond to alarms, coordinate with emergency personnel, and ensure the safety and security of people and property. These operators often work in control rooms, utilizing technology to detect and assess potential security threats. Their duties may include maintaining logs, dispatching security teams, and following established protocols during emergencies. Effective communication and attention to detail are essential skills for this role.

What are the key skills and qualifications needed to thrive as a Security Control Center Operator, and why are they important?

To thrive as a Security Control Center Operator, you need strong situational awareness, attention to detail, and a background in security procedures, often supported by a high school diploma or specialized training. Familiarity with CCTV systems, access control software, alarm monitoring platforms, and incident reporting tools is typically required. Excellent communication skills, composure under pressure, and the ability to multitask help operators respond effectively to security incidents and coordinate with response teams. These skills and qualities are crucial for maintaining site safety, ensuring rapid response, and minimizing risks during critical situations.

What is the highest paying security job?

The highest paying security jobs often include roles such as Security Director, Chief Security Officer, or cybersecurity executive positions, which require extensive experience, leadership skills, and often advanced certifications. These roles typically offer salaries exceeding six figures and involve strategic oversight of security operations and policies.

What are some common challenges faced by Security Control Center Operators, and how can they be effectively managed?

Security Control Center Operators often face challenges such as managing multiple simultaneous incidents, maintaining focus during extended monitoring shifts, and ensuring accurate communication with on-site personnel. Effective management includes using standardized protocols, leveraging surveillance technology, and regularly participating in training exercises to stay prepared for emergencies. Teamwork and clear communication with security staff and emergency responders are also essential to handle high-pressure situations efficiently.

What Does a Security Control Center Operator Do?

As a security control center operator, your duties are to protect facilities and monitor security systems, such as CCTV setups, from a control center at commercial buildings, such as a casino, power plant, or hospital, or at the front desk of a residential property. Your responsibilities include completing an assessment of security risks, handling access control, documenting incidents at the facility, maintaining and upgrading security equipment when necessary, and directing other security personnel to address issues when you observe them in the control center.

How much do CCTV operators get paid?

CCTV operators, including Security Control Center Operators, typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced operators with specialized skills or certifications can earn higher wages, often working shifts that include nights and weekends.

What is the difference between Security Control Center Operator vs Security Guard?

AspectSecurity Control Center OperatorSecurity Guard
CertificationsCPR, first aid, security licensesSecurity guard license, sometimes CPR
Work EnvironmentMonitoring security systems in a control roomPatrolling premises, on-site presence
Primary DutiesMonitoring alarms, surveillance, responding to alertsPatrols, access control, physical security

While both roles focus on security, the Security Control Center Operator primarily monitors security systems remotely from a control room, whereas the Security Guard provides on-site physical security. The roles often require similar certifications and are used in various industries like corporate, industrial, and government facilities. Understanding these differences helps employers and job seekers find the right fit for their security needs.

What does a control center operator do?

A security control center operator monitors security systems, such as surveillance cameras, alarms, and access controls, to detect and respond to security incidents. They often use specialized software and communicate with security personnel or law enforcement as needed to ensure safety and security. The role requires attention to detail, quick decision-making, and sometimes certifications in security procedures.

What is the role of a security control operator?

A security control center operator monitors security systems, such as cameras, alarms, and access controls, to detect and respond to security incidents. They often work in a 24/7 environment, use security software, and follow established protocols to ensure safety and security of the premises or information systems.
What job categories do people searching Security Control Center Operator jobs in Virginia look for? The top searched job categories for Security Control Center Operator jobs in Virginia are:
What are popular job titles related to Security Control Center Operator jobs in VA? For Security Control Center Operator jobs in VA, the most frequently searched job titles are:
Infographic showing various Security Control Center Operator job openings in Virginia as of June 2026, with employment types broken down into 63% Full Time, 24% Part Time, 2% Temporary, and 11% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,346 per year, or $19.4 per hour.
COMMUNICATIONS OPERATOR

Full-time

This job post has expired today. Applications are no longer accepted.


Virginia Alcoholic Beverage Control Authority rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

659th of 668 rated public administrative organizations


Job description

COMMUNICATIONS OPERATOR
Job no: 5104815
Work type: Full-Time (Salaried)
Location: Williamsburg, Virginia
Categories: Public Safety
Title: COMMUNICATIONS OPERATOR
State Role Title: Emergency Coordinator I
Hiring Range: Negotiable, Commensurate with Experience
Pay Band: 3
Agency: Dept Behavioral Health/Develop
Location: Eastern State Hospital
Agency Website: Jobs.virginia.gov
Recruitment Type: General Public - G
Job Duties
Provide a customer service oriented central reception function for the hospital that disseminates routine and emergency incident information. 24 hours a day/7 day a week. Mobilize emergency services and personnel in response to crisis situations involving life or property. This position is considered essential personnel and would be required to work in the event of an emergency, pandemic, or facility need. All ESH positions are required to work different shifts to include nights, weekends and holidays, and/or overtime as requested.
Successful candidate should possess:
• Be able to satisfactorily complete or resolve simultaneous requests or tasks.
• Extensive years of experience in customer service with the ability to communicate clearly and
• professionally both verbally and in writing.
• Possess a strong work ethic and team player mentality.
• Ability to be flexible and able to work rotating shifts as well as weekends, holidays and occasional overtime.
• Ability to act in the capacity of essential personnel during emergency/crisis situations.
Minimum Qualifications
Experience providing customer service.
Able to attend Telecommunications School at the Hampton Roads Criminal Justice Academy after start of employment.
Additional Considerations
Experience using multi-line telephone system and various office equipment.
Experience in a medical setting.
Experience in a Security Control Center.
Experience dispatching calls for security or law enforcement.
Experience monitoring fire alarm systems.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Contact Information
Name: EASTERN STATE HOSPITAL
Phone: 757-208-7717
Email: Email application material not accepted
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 12 May 2026 Eastern Daylight Time
Applications close:
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