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Control Center Operator Jobs in Buffalo, NY (NOW HIRING)

National Grid

Control Center Operator

Buffalo, NY

$98K - $120K/yr

About us: National Grid is hiring a System Operator for our Distribution Electric Control Center department in Buffalo, NY. In addition to a starting wage of $47.23 per hour (determined by ...

National Grid

Control Center Operator

Buffalo, NY · On-site

$98K - $120K/yr

About us: National Grid is hiring a System Operator for our Distribution Electric Control Center department in Buffalo, NY. In addition to a starting wage of $47.23 per hour (determined by ...

H5 Data Centers

Data Center Project Manager

Lockport, NY · On-site

$125K - $130K/yr

Works to make sure proper operating procedures maintain the integrity and availability at the data ... Reading and understanding * blueprints * schematics * control ladder drawings * flow charts Skills ...

H5 Data Centers

Data Center Project Manager

Buffalo, NY · On-site

$125K - $130K/yr

Works to make sure proper operating procedures maintain the integrity and availability at the data ... Reading and understanding * blueprints * schematics * control ladder drawings * flow charts Skills ...

Workforce Connections

Scanning Operator

Getzville, NY · On-site

$18/hr

Claims, Member Services, Security, Facilities, Distribution Center 6 months Inbound mail sorting ... Quality control checking of scanned documents * Ensure claims are received and sorted correctly for ...

Workforce Connections

Scanning Operator

Getzville, NY · On-site

$18/hr

Claims, Member Services, Security, Facilities, Distribution Center 6 months Inbound mail sorting ... Quality control checking of scanned documents * Ensure claims are received and sorted correctly for ...

U.S. Navy

Aviation Officer

Buffalo, NY

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

U.S. Navy

Aviation Officer

Buffalo, NY · On-site

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

Allied Universal

In House GSOC Operator

Buffalo, NY · On-site +1

$24.59/hr

... control room experience As a GSOC Operator, you will serve and safeguard clients in a range of ... The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is ...

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Control Center Operator information

See Buffalo, NY salary details

$5

$27

$56

How much do control center operator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for control center operator in Buffalo, NY is $27.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $33.75 per hour, depending on experience, location, and employer.

What does a control center operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a control center operator?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What are some common challenges faced by control center operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

How to become a control center operator?

To become a control center operator, candidates typically need a high school diploma or equivalent, along with relevant experience or training in operations, safety procedures, or technical systems. Many roles require knowledge of monitoring equipment, communication skills, and sometimes certifications such as OSHA or industry-specific safety training. On-the-job training is common, and strong attention to detail and the ability to respond quickly are essential skills for this role.

What job categories do people searching Control Center Operator jobs in Buffalo, NY look for?

The top searched job categories for Control Center Operator jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Control Center Operator jobs?

Cities near Buffalo, NY with the most Control Center Operator job openings:

Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in Buffalo, NY as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,584 per year, or $27.2 per hour.

Control Center Operator

National Grid

Buffalo, NY

$98K - $120K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

National Grid rating

8.5

Company rating: 8.5 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

17th of 53 rated energy and utility

Job description

About us: 

National Grid is hiring a System Operator for our Distribution Electric Control Center department in Buffalo, NY. In addition to a starting wage of $47.23 per hour (determined by qualifications), we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

About the Position: 

Under direct supervision to control, direct and monitor electric substations, sub-transmission networks, substations and distribution facilities within a Regional Control Center's jurisdiction including making load, voltage and reactive adjustments using state of the art equipment.  

To perform such activities as: 

  • Direct switching operations and routine testing. 
  • Administer Company Clearance and Control rules and other equipment tests as directed. 
  • Control and direct restoration procedures for interruptions and disturbances, including dispatching of personnel. 
  • Monitor security and other alarms for stations and other Company facilities. 
  • Record readings, log information and compile and issue reports connected with the operation of the system. 
  • Receive and analyze trouble calls and dispatch personnel as required. 
  • Dispatch personnel involved with construction, maintenance and operations. 

Job Qualifications:

  • Associates degree in Electrical Technology or bachelor's degree in Electrical Engineering (power options preferred) is desirable or HS Diploma with extensive experience in related electric transmission and distribution facility operations. 
  • Role typically requires a minimum of 5 years' experience in related electric transmission and distribution facility operations. Control room experience is preferred. 
  • Knowledge of power system operations and equipment. 
  • Demonstrated analytical and problem-solving skills. 
  • Excellent verbal and written communication skills 
  • Must have an operating knowledge of personal computers including MS Windows Software including Word and Excel.
  • Ability to work rotating shifts. 

Employees hired into this role will auto progress to fully qualified over 24 months with salary up to 136k annually.

We hire the best and brightest. Our competitive rewards package includes a wide variety of benefits to support employees and family wellbeing. Please look here for more information on our benefits. National Grid | Home (ngbenefitslivebrighter.com)

Salary:

  • $98k- $120k yearly

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union.  Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring.  For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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