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Operation Control Center Jobs (NOW HIRING)

National Grid

Control Center Operator

Liverpool, NY · On-site

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Direct switching operations and routine testing. * Administer Company Clearance and Control rules ...

National Grid

Control Center Operator

Liverpool, NY

$98K - $120K/yr

National Grid is hiring a System Operator for our Distribution Electric Control Center department ... Direct switching operations and routine testing. * Administer Company Clearance and Control rules ...

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$5

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$57

How much do operation control center jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for operation control center in the United States is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $34.86 per hour, depending on experience, location, and employer.

What are the typical challenges faced by professionals working in an Operation Control Center, and how can they be managed?

Professionals in an Operation Control Center often face challenges such as responding quickly to unexpected incidents, managing high volumes of information, and coordinating across multiple teams or departments. Staying calm under pressure, maintaining clear communication channels, and following established protocols are essential for effective problem-solving. Utilizing modern monitoring tools and participating in regular training can also help OCC staff manage these challenges and ensure smooth operations.

What does a control center operator do?

A control center operator monitors and manages the operations of a facility, system, or network to ensure safety, efficiency, and compliance. They use various tools and communication systems to respond to incidents, coordinate activities, and maintain continuous operation, often working in shifts and following established procedures.

What is an operations control center?

An operations control center is a facility where personnel monitor, coordinate, and manage the daily operations of a company or organization, often using specialized software and communication tools. It ensures smooth functioning, quick response to issues, and efficient resource allocation across various departments or systems.

What is the difference between Operation Control Center vs Network Operations Center?

AspectOperation Control CenterNetwork Operations Center
Primary FocusMonitoring and managing operational activities of a specific system or facilityMonitoring and managing network infrastructure and data flow
Required CertificationsOperational certifications, safety trainingNetwork certifications like CCNA, Network+
Work EnvironmentControl rooms, facilities, industrial settingsData centers, telecom hubs, IT environments
Industry UsageUtilities, manufacturing, transportationTelecommunications, IT services, internet providers

Operation Control Centers focus on overseeing specific operational systems, while Network Operations Centers primarily monitor and manage network infrastructure. Both roles require specialized certifications and work in control room environments, but their industry applications differ significantly.

What are the key skills and qualifications needed to thrive as an Operation Control Center (OCC) Specialist, and why are they important?

To thrive as an Operation Control Center Specialist, you need strong analytical skills, attention to detail, and a relevant educational background (often in engineering, logistics, or transportation). Proficiency in control center technologies, SCADA systems, real-time monitoring software, and sometimes certifications like ITIL or specific safety training are typically required. Effective communication, problem-solving, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for ensuring operational safety, minimizing disruptions, and making timely decisions in high-stakes environments.

What is an Operation Control Center?

An Operation Control Center (OCC) is a centralized facility responsible for monitoring, managing, and coordinating the operations of an organization, system, or network. OCCs are commonly used in industries like transportation, utilities, telecommunications, and emergency services to ensure smooth operations, safety, and rapid response to incidents. Staff in an OCC use advanced technology and real-time data to oversee activities, troubleshoot issues, and make informed decisions. The goal is to maintain efficiency, minimize disruptions, and improve overall performance.

What do you do working at the airport control center?

Working at the airport control center involves monitoring and managing aircraft movements, coordinating with air traffic controllers, and ensuring safety and efficiency in airport operations. Staff use radar systems, communication tools, and follow strict protocols to oversee departures, arrivals, and ground activities around the clock.

Is operations a high paying job?

Operations roles, such as those in an Operation Control Center, can offer competitive salaries depending on experience, industry, and location. Higher-level positions or specialized skills like logistics management or process optimization tend to be more lucrative, but overall pay varies widely across sectors and regions.
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Operation Control Center jobs near you
Infographic showing various Operation Control Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,414 per year, or $28.1 per hour.
Operation Control Center Operator

Operation Control Center Operator

Trimark Associates, Inc

Austin, TX

Full-time

Posted 3 days ago

New

Job description

Job Summary

The OCC Operator is responsible for the safe and efficient operation of a portfolio of utility-scale solar PV and Battery Energy Storage Systems (BESS). Using SCADA (Supervisory Control and Data Acquisition) systems, the operator provides 24/7/365 remote monitoring, performs switching operations, troubleshoots equipment, and manages dispatch instructions to maximize availability and ensure grid compliance.


Key Responsibilities

  • Monitor and control PV and BESS facilities, including inverters, trackers, sensors, and meters, to ensure optimal performance.
  • Execute dispatch instructions (curtailment, power factor, MW output) in compliance with Contractual protocols, Balancing Authorities (BAs), and Scheduling Coordinators.
  • Manage Battery State of Charge (SOC), respond to grid signals for frequency regulation/voltage support, and monitor thermal health.
  • Analyze SCADA alarms, diagnose faults, and perform remote resets to minimize downtime.
  • Coordinate with field technicians for maintenance, troubleshooting, and safety (Lockout/Tagout - LOTO).
  • Ensure compliance with NERC reliability standards (CIP, COM, PER, PRC, TOP).
  • Maintain accurate, detailed logs of daily operations, incidents, and performance metrics in the Control Center database.


Required Skills and Experience

  • Associate's degree in electrical and/or technical field, or equivalent experience in a power generation control room.
  • 2+ years of experience in power system operations, specifically within utility-scale solar, wind, or BESS.
  • Proficiency in SCADA systems and HMI interfaces is important. Understanding high-voltage electrical equipment.
  • Familiarity with the regional entity and ISO/RTO market rules.
  • Strong communication skills (three-part communication), ability to work under high pressure, and strong decision-making abilities.
  • Willingness to work a 24/7/365 rotating 12-hour shift that includes nights, weekends, and holidays, with shift changes occurring at Noon and Midnight.
  • Willingness to cover open shifts as they appear to support the room. Shift coverage comes in the form of 12 hour rotating shifts (adjustments will be made to support the coverage by the supervisor to promote healthy work life balance).
  • The schedule is:
    • WEEK 1: 2 shifts on, 2 days off, 3 shifts on
    • WEEK 2: 2 days off, 2 shifts on, 3 shifts off
    • This two-week cycle repeats continually, unless otherwise announced.
    • Every other weekend off will be the outcome of the schedule at hand.
  • Operators will stay on the same shift, with the option to request a shift change once a quarter.
  • Must be legally authorized to work in the United States. This position is not eligible for sponsorship of a work visa.


Preferred Qualifications

Current NERC Certification or ISO/RTO certification/certificate.


Physical, Mental & Emotional Requirements

Employees may be required to sit for long periods of time using a keyboard and monitor display, travel to other locations, lift up to 20lbs, and push/pull up to 50lbs. Must be able to organize and prioritize work in accordance with deadlines, adapt behavior and work methods in response to changing conditions or challenges.

Employees will be involved with sustained activity required for analysis, reasoning, and problem solving. Must be able to develop and maintain cooperative working relationships, recognize emotionally charged issues and respond appropriately, act with professionalism, and work both independently and collaboratively. Must be able to proactively encourage a work environment that embraces innovation and creative solutions and be able to develop effective working relationships with all levels of the company and outside partners.

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