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Operation Control Center Jobs (NOW HIRING)

Are you ready to play a critical role in supporting national defense and security operations? Join our team as a Security Control Center Operator and become the central point of coordination for ...

The Control Center Lead will support on-shift Operations Specialists in daily operations and activities and will report directly to the Manager, Real-Time Operations. This position requires working ...

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Operation Control Center information

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$5

$28

$57

How much do operation control center jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for operation control center in the United States is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $34.86 per hour, depending on experience, location, and employer.

What are the typical challenges faced by professionals working in an Operation Control Center, and how can they be managed?

Professionals in an Operation Control Center often face challenges such as responding quickly to unexpected incidents, managing high volumes of information, and coordinating across multiple teams or departments. Staying calm under pressure, maintaining clear communication channels, and following established protocols are essential for effective problem-solving. Utilizing modern monitoring tools and participating in regular training can also help OCC staff manage these challenges and ensure smooth operations.

What does a control center operator do?

A control center operator monitors and manages the operations of a facility, system, or network to ensure safety, efficiency, and compliance. They use various tools and communication systems to respond to incidents, coordinate activities, and maintain continuous operation, often working in shifts and following established procedures.

What is an operations control center?

An operations control center is a facility where personnel monitor, coordinate, and manage the daily operations of a company or organization, often using specialized software and communication tools. It ensures smooth functioning, quick response to issues, and efficient resource allocation across various departments or systems.

What is the difference between Operation Control Center vs Network Operations Center?

AspectOperation Control CenterNetwork Operations Center
Primary FocusMonitoring and managing operational activities of a specific system or facilityMonitoring and managing network infrastructure and data flow
Required CertificationsOperational certifications, safety trainingNetwork certifications like CCNA, Network+
Work EnvironmentControl rooms, facilities, industrial settingsData centers, telecom hubs, IT environments
Industry UsageUtilities, manufacturing, transportationTelecommunications, IT services, internet providers

Operation Control Centers focus on overseeing specific operational systems, while Network Operations Centers primarily monitor and manage network infrastructure. Both roles require specialized certifications and work in control room environments, but their industry applications differ significantly.

What are the key skills and qualifications needed to thrive as an Operation Control Center (OCC) Specialist, and why are they important?

To thrive as an Operation Control Center Specialist, you need strong analytical skills, attention to detail, and a relevant educational background (often in engineering, logistics, or transportation). Proficiency in control center technologies, SCADA systems, real-time monitoring software, and sometimes certifications like ITIL or specific safety training are typically required. Effective communication, problem-solving, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for ensuring operational safety, minimizing disruptions, and making timely decisions in high-stakes environments.

What is an Operation Control Center?

An Operation Control Center (OCC) is a centralized facility responsible for monitoring, managing, and coordinating the operations of an organization, system, or network. OCCs are commonly used in industries like transportation, utilities, telecommunications, and emergency services to ensure smooth operations, safety, and rapid response to incidents. Staff in an OCC use advanced technology and real-time data to oversee activities, troubleshoot issues, and make informed decisions. The goal is to maintain efficiency, minimize disruptions, and improve overall performance.

What do you do working at the airport control center?

Working at the airport control center involves monitoring and managing aircraft movements, coordinating with air traffic controllers, and ensuring safety and efficiency in airport operations. Staff use radar systems, communication tools, and follow strict protocols to oversee departures, arrivals, and ground activities around the clock.

Is operations a high paying job?

Operations roles, such as those in an Operation Control Center, can offer competitive salaries depending on experience, industry, and location. Higher-level positions or specialized skills like logistics management or process optimization tend to be more lucrative, but overall pay varies widely across sectors and regions.
More about Operation Control Center jobs
What cities are hiring for Operation Control Center jobs? Cities with the most Operation Control Center job openings:
What states have the most Operation Control Center jobs? States with the most job openings for Operation Control Center jobs include:
Infographic showing various Operation Control Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,414 per year, or $28.1 per hour.
Security Control Center Operator

Full-time

Posted 10 days ago


Job description

Summary
Monitor. Respond. Protect the Mission.

Are you ready to play a critical role in supporting national defense and security operations? Join our team as a Security Control Center Operator and become the central point of coordination for security activities supporting the Missile Defense Agency (MDA). In this fast-paced role, you'll help safeguard personnel, facilities, resources, and missions while supporting security operations across the United States and around the world.


Responsibilities
What You'll Do

As a Security Control Center Operator, you will serve as the eyes and ears of security operations by:

  • Monitoring security systems, alarms, cameras, and communications networks.
  • Receiving, evaluating, and reporting security incidents, emergencies, and potential violations.
  • Dispatching and coordinating appropriate responses to alarms and incidents.
  • Maintaining continuous situational awareness of security activities affecting MDA facilities and personnel.
  • Documenting events and preparing accurate, detailed reports.
  • Communicating with security personnel, emergency responders, government representatives, and facility occupants.
  • Supporting access control, emergency management, and security operations functions.
  • Ensuring incidents are promptly reported to the appropriate authorities while following established procedures and protocols.

Qualifications
  • Minimum High School Diploma or GED    
  • Be at least 18 years of age   
  • Minimum six (6) months experience in alarm monitoring or (1) year in access control/security   
  • Able to obtain and maintain a Secret Clearance    
  • Certified in Cardiopulmonary Resuscitation (CPR) and automated External Defibrillators (AED) (100%), and trained in Red Cross First Aid    
  • Speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material )