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Operation Control Center Jobs (NOW HIRING)

City of Mesa

Utilities Control Center Operator

Mesa, AZ · On-site

$56K - $84K/yr

A Utilities Control Center Operator, under direct supervision, is responsible for learning how to ... or closely related operation. Special Requirements. Must possess a Grade 1 (or higher) Water ...

Clearway Energy

Control Center Lead

Scottsdale, AZ

The Control Center Lead will support on-shift Operations Specialists in daily operations and activities and will report directly to the Manager, Real-Time Operations. This position requires working ...

Clearway Energy

Control Center Lead

Scottsdale, AZ · On-site

$113K - $129K/yr

The Control Center Lead will support on-shift Operations Specialists in daily operations and activities and will report directly to the Manager, Real-Time Operations. This position requires working ...

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Operation Control Center information

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$5

$28

$57

How much do operation control center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for operation control center in the United States is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $34.86 per hour, depending on experience, location, and employer.

What are the typical challenges faced by professionals working in an Operation Control Center, and how can they be managed?

Professionals in an Operation Control Center often face challenges such as responding quickly to unexpected incidents, managing high volumes of information, and coordinating across multiple teams or departments. Staying calm under pressure, maintaining clear communication channels, and following established protocols are essential for effective problem-solving. Utilizing modern monitoring tools and participating in regular training can also help OCC staff manage these challenges and ensure smooth operations.

What is the difference between Operation Control Center vs Network Operations Center?

AspectOperation Control CenterNetwork Operations Center
Primary FocusMonitoring and managing operational activities of a specific system or facilityMonitoring and managing network infrastructure and data flow
Required CertificationsOperational certifications, safety trainingNetwork certifications like CCNA, Network+
Work EnvironmentControl rooms, facilities, industrial settingsData centers, telecom hubs, IT environments
Industry UsageUtilities, manufacturing, transportationTelecommunications, IT services, internet providers

Operation Control Centers focus on overseeing specific operational systems, while Network Operations Centers primarily monitor and manage network infrastructure. Both roles require specialized certifications and work in control room environments, but their industry applications differ significantly.

What are the key skills and qualifications needed to thrive as an Operation Control Center (OCC) Specialist, and why are they important?

To thrive as an Operation Control Center Specialist, you need strong analytical skills, attention to detail, and a relevant educational background (often in engineering, logistics, or transportation). Proficiency in control center technologies, SCADA systems, real-time monitoring software, and sometimes certifications like ITIL or specific safety training are typically required. Effective communication, problem-solving, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for ensuring operational safety, minimizing disruptions, and making timely decisions in high-stakes environments.

What is an Operation Control Center?

An Operation Control Center (OCC) is a centralized facility responsible for monitoring, managing, and coordinating the operations of an organization, system, or network. OCCs are commonly used in industries like transportation, utilities, telecommunications, and emergency services to ensure smooth operations, safety, and rapid response to incidents. Staff in an OCC use advanced technology and real-time data to oversee activities, troubleshoot issues, and make informed decisions. The goal is to maintain efficiency, minimize disruptions, and improve overall performance.
More about Operation Control Center jobs
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What states have the most Operation Control Center jobs? States with the most job openings for Operation Control Center jobs include:
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Operation Control Center jobs near you
Infographic showing various Operation Control Center job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 8% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,414 per year, or $28.1 per hour.

Control Center Operator

County of San Juan (NM)

Aztec, NM

$15.86/hr

Full-time

Posted 28 days ago

Job description

Job Summary Under general supervision of shift sergeants, the position will monitor detention center premises to detect and communicate incidents; comprehend and operate the touch screen system and closed-circuit television monitors; immediately notifies detention officers and supervisors of need for corrective action. Camera Monitor positions are within the facility, individual can be assigned to various post of B Tower, C Tower, C Max Tower, A Control, and Booking Control. This position performs surveillance within a secure detention facility and follows all safety standards.

Education and Experience Requirements High School Diploma or GED equivalent. Must be at least 18 years of age. Valid State of New Mexico Driver's license or able to obtain within six (6) months of employment.

Environmental Factors and Conditions/Physical Requirements Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports; climb stairs to facilitate appropriate inmate supervision and to get to various post assignments. Full-time work hours for this position consist of rotating shiftwork, nights and weekend shifts and overtime. May be subject to bending, reaching, kneeling, and lifting such as retrieving files, records, and reports.

Work schedule for this position may include working on religious holidays. Utilize, process, and navigate the County's electronic ERP system as necessary and appropriate based on the needs and requirements of this position. Essential Job Functions Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.

Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Monitor security cameras, operate computer security systems, and maintain accountability sheets for court lists and "time out of cell" logs for individual detainee and/or group of detainees. Maintain and update population reports, as needed.

Conduct post inventory, log, and track information to activity logbook at the start of shift on first aid kits, rescue hooks, trauma bags; this also includes logging activities for prescription medicine pass, meals, commissary deliveries, and legal visits. Monitor radio transmission and use a radio to communicate with staff. Provide and communicate to detention officer's request for information from a detainee's computer file.

Operate the facility doors using door and intercom systems. Coordinate detainee legal visits with the front desk. Observe television screens that transmit in sequence views of Detention Center sites.

Maintain surveillance of location where incidents are developing. Immediately contact shift supervisor or designee to report disruptive activity and its location. In cases of extreme emergency when unable to contact shift supervisor contact the Operations Lieutenant.

Adjust monitor controls when required to improve reception; notify repair service of equipment malfunctions. On occasion may provide back up support to PBX/front desk area. Perform other related duties as assigned.

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