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Operation Control Center Jobs (NOW HIRING)

Accurate Inc

Control Center Supervisor

Roseville, CA · On-site

$33.80/hr

CONTROL CENTER SUPERVISOR IN ROSEVILLE, CA Accurate Personnel is hiring immediately for a Control ... This individual will be responsible for providing managerial and operational support for all of the ...

Clearway Energy

Control Center Lead

Scottsdale, AZ · On-site

$113K - $129K/yr

The Control Center Lead will support on-shift Operations Specialists in daily operations and activities and will report directly to the Manager, Real-Time Operations. This position requires working ...

County of San Juan (NM)

Control Center Operator

Aztec, NM · On-site

$15.86/hr

... detention center premises to detect and communicate incidents; comprehend and operate the touch ... In cases of extreme emergency when unable to contact shift supervisor contact the Operations ...

Clearway Energy

Control Center Lead

Scottsdale, AZ · On-site

The Control Center Lead will support on-shift Operations Specialists in daily operations and activities and will report directly to the Manager, Real-Time Operations. This position requires working ...

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Operation Control Center information

See salary details

$5

$28

$57

How much do operation control center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for operation control center in the United States is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $34.86 per hour, depending on experience, location, and employer.

What are the typical challenges faced by professionals working in an operation control center, and how can they be managed?

Professionals in an Operation Control Center often face challenges such as responding quickly to unexpected incidents, managing high volumes of information, and coordinating across multiple teams or departments. Staying calm under pressure, maintaining clear communication channels, and following established protocols are essential for effective problem-solving. Utilizing modern monitoring tools and participating in regular training can also help OCC staff manage these challenges and ensure smooth operations.

What is the difference between Operation Control Center vs Network Operations Center?

AspectOperation Control CenterNetwork Operations Center
Primary FocusMonitoring and managing operational activities of a specific system or facilityMonitoring and managing network infrastructure and data flow
Required CertificationsOperational certifications, safety trainingNetwork certifications like CCNA, Network+
Work EnvironmentControl rooms, facilities, industrial settingsData centers, telecom hubs, IT environments
Industry UsageUtilities, manufacturing, transportationTelecommunications, IT services, internet providers

Operation Control Centers focus on overseeing specific operational systems, while Network Operations Centers primarily monitor and manage network infrastructure. Both roles require specialized certifications and work in control room environments, but their industry applications differ significantly.

What are the key skills and qualifications needed to thrive as an operation control center specialist?

To thrive as an Operation Control Center Specialist, you need strong analytical skills, attention to detail, and a relevant educational background (often in engineering, logistics, or transportation). Proficiency in control center technologies, SCADA systems, real-time monitoring software, and sometimes certifications like ITIL or specific safety training are typically required. Effective communication, problem-solving, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for ensuring operational safety, minimizing disruptions, and making timely decisions in high-stakes environments.

What is an operation control center?

An Operation Control Center (OCC) is a centralized facility responsible for monitoring, managing, and coordinating the operations of an organization, system, or network. OCCs are commonly used in industries like transportation, utilities, telecommunications, and emergency services to ensure smooth operations, safety, and rapid response to incidents. Staff in an OCC use advanced technology and real-time data to oversee activities, troubleshoot issues, and make informed decisions. The goal is to maintain efficiency, minimize disruptions, and improve overall performance.
More about Operation Control Center jobs
What cities are hiring for Operation Control Center jobs? Cities with the most Operation Control Center job openings:
What states have the most Operation Control Center jobs? States with the most job openings for Operation Control Center jobs include:
What job categories do people searching Operation Control Center jobs look for? The top searched job categories for Operation Control Center jobs are:
Operation Control Center jobs near you
Infographic showing various Operation Control Center job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $58,414 per year, or $28.1 per hour.

Control Center Officer

DSI Security Services

Alpharetta, GA • On-site

$17/hr

Full-time

Re-posted 2 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Control Center Officer | $17.00/HR
Company Overview
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
At DSI, we believe our employees are our greatest asset. Through strong leadership, training, and support, we provide opportunities for growth while maintaining a culture centered around integrity, teamwork, and customer service.
Job Summary
DSI Security Services is currently hiring a Control Center Officer for a high-profile client location in Alpharetta, GA. This position plays a critical role in monitoring security operations, dispatching emergency response personnel, maintaining communication systems, and supporting site safety and emergency procedures.
The ideal candidate will possess strong communication skills, excellent attention to detail, the ability to remain calm under pressure, and solid computer proficiency.
Responsibilities
Responsibilities include, but are not limited to:
• Monitor and document security alarms, fire alarms, emergency notifications, and routine service calls
• Dispatch security and emergency personnel as needed
• Operate radio communication systems for internal security operations and emergency coordination
• Monitor CCTV systems and remote cameras
• Respond appropriately to emergency and non-emergency situations
• Receive and relay routine and emergency telephone calls
• Maintain visitor control records and related documentation
• Complete security and emergency service reports accurately and professionally
• Enforce site access procedures and security regulations
• Support emergency response efforts including fire, medical, weather, and hazardous material incidents
• Monitor severe weather and lightning detection systems
• Conduct patrols and assist with additional security assignments as needed
• Cross-train at additional security posts and positions
Qualifications
• High school diploma or equivalent required
• Previous security, dispatch, control center, or emergency communications experience preferred
• Strong computer skills, including Microsoft Office applications
• Excellent verbal and written communication skills
• Ability to multitask and remain calm in high-pressure situations
• Strong attention to detail and documentation skills
• Ability to work independently and as part of a team
• Must be able to pass all required pre-employment screenings
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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