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Control Center Supervisor Jobs (NOW HIRING)

Operations Control Center Supervisor Transdev in Phoenix, AZ is hiring a Supervisor for the Public Transit Operations Control Center (OCC).The Supervisor reports directly to the Project Manager and ...

A Utilities Control Center Operator, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording and ...

Control Center Operations Supervisor Supervisory Responsibility: None Company Overview: Water Fleet is a dynamic company revolutionizing the mobile potable and wastewater management industry through ...

Control Center Operations Supervisor Supervisory Responsibility: None Company Overview: Water Fleet is a dynamic company revolutionizing the mobile potable and wastewater management industry through ...

Control Center Operations Supervisor Supervisory Responsibility: None Company Overview: Water Fleet is a dynamic company revolutionizing the mobile potable and wastewater management industry through ...

A Utilities Control Center Operator, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording and ...

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Control Center Supervisor information

See salary details

$34K

$72.3K

$113.5K

How much do control center supervisor jobs pay per year?

As of Jun 4, 2026, the average yearly pay for control center supervisor in the United States is $72,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Control Center Supervisor, and why are they important?

To thrive as a Control Center Supervisor, you need strong leadership abilities, operational knowledge, and experience in control room environments, often supported by a relevant degree or supervisory experience. Familiarity with SCADA systems, incident management software, and compliance protocols is typically required. Excellent problem-solving, communication, and decision-making skills enable effective team leadership and response to critical situations. These competencies are essential to ensure efficient operations, quick resolution of issues, and the safety and reliability of control center services.

How does a Control Center Supervisor typically interact with cross-functional teams during critical incidents?

A Control Center Supervisor plays a central role in coordinating responses during critical incidents by facilitating communication between various departments such as operations, security, maintenance, and emergency services. They ensure that all team members are informed of the situation, delegate tasks efficiently, and monitor progress to resolve issues quickly. This requires strong decision-making skills and the ability to remain calm under pressure, as well as fostering a collaborative environment where information flows smoothly between all stakeholders.

What are Control Center Supervisors?

Control Center Supervisors are professionals who oversee the operations of a control center, which may monitor and coordinate processes such as transportation systems, utilities, emergency services, or security systems. Their responsibilities include supervising staff, ensuring compliance with safety protocols, responding to incidents, and maintaining the smooth functioning of all monitored activities. They play a critical role in decision-making during emergencies and help implement procedures to improve operational efficiency.

What is the difference between Control Center Supervisor vs Control Room Operator?

AspectControl Center SupervisorControl Room Operator
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in safety or industry-specific trainingUsually needs a high school diploma; certifications may include safety or operational training
Work EnvironmentSupervises multiple operators in a control center, overseeing operations and safety protocolsOperates equipment directly within the control room, monitoring systems and responding to alarms
Industry UsageCommon in utilities, transportation, manufacturing, and energy sectorsFound in similar industries, often working alongside supervisors

The Control Center Supervisor oversees the control room team and ensures smooth operations, while the Control Room Operator handles the day-to-day monitoring and system operation. Both roles are essential in maintaining safety and efficiency within control environments.

More about Control Center Supervisor jobs
Infographic showing various Control Center Supervisor job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 66% Full Time, 29% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,295 per year, or $34.8 per hour.
Control Center Supervisor

$65K - $82K/yr

Other

Posted 7 days ago


Job description

The Role: The Control Center Supervisor oversees the Control Center operations of the Las Vegas Convention Center (LVCC) to ensure the effectiveness of the safety and security of all individuals on the property. This position supervises the daily activities and service levels of all Control Center Ambassadors and acts as a liaison for the Security Operations team. What You'll Accomplish: Keep in mind that this list is not all inclusive.

Oversee The Control Center Operation: Ensure effective control center staffing and service levels for all internal and external customers 24 hours a day, seven days a week. Monitor fire panels, text and voice-based emergency notifications, area announcements and evacuations. Schedule Customer Safety blackout periods.

Assist with the creation and training of Customer Safety policies and procedures. Oversee all lost and found property and records retention for compliance. Lead An Extraordinary Team: Ensure Control Center Ambassadors perform to the set standards of service and technical job responsibilities.

Assign and direct work, appraise performance, reward and discipline staff, address complaints and resolve problems when they occur. Oversee the scheduling and tracking of Customer Safety on-call hours for departmental efficiency. Participate in the selection, hiring and training of staff.

Train Control Center Ambassadors to perform system user access, alarm monitoring, troubleshooting, audit control and daily reporting. Administer Systems and Controls: Administer iTrak and ProWatch software applications. Establish Ambassador and building partner user accounts and access rights.

Program access points and alarms. Perform audit controls. Troubleshoot and report issues with the system and data.

Provide user training as needed. What We're Looking For: High School Diploma is required; an associate degree is preferred Demonstrated experience leading in a dispatch/control center setting Security or law enforcement dispatch experience is preferred Ability to type 35 words per minute Ability to demonstrate a commitment to valuing differences among individuals and being inclusive Proficiency with Microsoft Office, specifically Word and Excel, Outlook and PowerPoint; experience with time and attendance, investigative, surveillance, radio or mass notification is a plus Must have a valid Nevada driver's license and maintain it during employment Must be able to work varied hours and shifts to include evening, overnight and holidays when necessary The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com