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Control Center Supervisor Jobs (NOW HIRING)

WATERFLEET LLC

Control Center Operator

San Antonio, TX · On-site

Control Center Supervisor Supervisory Responsibility: None Company Overview: Water Fleet is a dynamic company revolutionizing the mobile potable and wastewater management industry through pioneering ...

WATERFLEET LLC

Control Center Operator

San Antonio, TX · On-site

Control Center Supervisor Supervisory Responsibility: None Company Overview: Water Fleet is a dynamic company revolutionizing the mobile potable and wastewater management industry through pioneering ...

APS

Supervisor Energy Control Center

Phoenix, AZ

Summary APS is seeking a dynamic and detail-oriented Supervisor of Energy Control Center (ECC) . In this critical role, you'll guide ECC Operator staff to ensure seamless coordination of activities ...

DK Security, Inc

Control Center Operator

Lansing, MI · On-site

$20 - $27.15/hr

Control Center Operator Shift Opening(s): * Full-Time Monday - Sunday Various Days/ 1st, 2nd, and ... supervisors, management, etc. * Draft and send emergency response communications and after-action ...

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Control Center Supervisor information

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$34K

$72.3K

$113.5K

How much do control center supervisor jobs pay per year?

As of Jul 11, 2026, the average yearly pay for control center supervisor in the United States is $72,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $93,000.00 per year, depending on experience, location, and employer.

How much does a supervisor get paid?

Control Center Supervisors typically earn an average salary ranging from $50,000 to $80,000 annually, depending on experience, location, and industry. They often work in environments requiring strong organizational and communication skills, with some roles offering additional benefits or overtime pay.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities and experience requirements. These positions often require leadership skills, industry knowledge, and sometimes certifications, and they may include additional benefits or bonuses that boost overall compensation.

How does a Control Center Supervisor typically interact with cross-functional teams during critical incidents?

A Control Center Supervisor plays a central role in coordinating responses during critical incidents by facilitating communication between various departments such as operations, security, maintenance, and emergency services. They ensure that all team members are informed of the situation, delegate tasks efficiently, and monitor progress to resolve issues quickly. This requires strong decision-making skills and the ability to remain calm under pressure, as well as fostering a collaborative environment where information flows smoothly between all stakeholders.

What are the key skills and qualifications needed to thrive as a Control Center Supervisor, and why are they important?

To thrive as a Control Center Supervisor, you need strong leadership abilities, operational knowledge, and experience in control room environments, often supported by a relevant degree or supervisory experience. Familiarity with SCADA systems, incident management software, and compliance protocols is typically required. Excellent problem-solving, communication, and decision-making skills enable effective team leadership and response to critical situations. These competencies are essential to ensure efficient operations, quick resolution of issues, and the safety and reliability of control center services.

What is the highest position in a call center?

The highest position in a call center is typically the Operations Manager or Call Center Director, responsible for overseeing overall operations, strategy, and performance. These roles require strong leadership, management skills, and often experience in customer service or call center environments.

What does a center supervisor do?

A control center supervisor oversees daily operations within a control or command center, ensuring that processes run smoothly and safety protocols are followed. They monitor systems, coordinate staff, respond to emergencies, and use tools like communication systems and software to manage operations efficiently.

What is the difference between Control Center Supervisor vs Control Room Operator?

AspectControl Center SupervisorControl Room Operator
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in safety or industry-specific trainingUsually needs a high school diploma; certifications may include safety or operational training
Work EnvironmentSupervises multiple operators in a control center, overseeing operations and safety protocolsOperates equipment directly within the control room, monitoring systems and responding to alarms
Industry UsageCommon in utilities, transportation, manufacturing, and energy sectorsFound in similar industries, often working alongside supervisors

The Control Center Supervisor oversees the control room team and ensures smooth operations, while the Control Room Operator handles the day-to-day monitoring and system operation. Both roles are essential in maintaining safety and efficiency within control environments.

What are Control Center Supervisors?

Control Center Supervisors are professionals who oversee the operations of a control center, which may monitor and coordinate processes such as transportation systems, utilities, emergency services, or security systems. Their responsibilities include supervising staff, ensuring compliance with safety protocols, responding to incidents, and maintaining the smooth functioning of all monitored activities. They play a critical role in decision-making during emergencies and help implement procedures to improve operational efficiency.
More about Control Center Supervisor jobs
What job categories do people searching Control Center Supervisor jobs look for? The top searched job categories for Control Center Supervisor jobs are:
Control Center Supervisor jobs near you
Infographic showing various Control Center Supervisor job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,295 per year, or $34.8 per hour.
Control Center Supervisor

Control Center Supervisor

Las Vegas Convention and Visitors Authority

Las Vegas, NV • On-site

$67K - $84K/yr

Other

Posted 14 days ago

Job description

The Role: The Control Center Supervisor oversees the Control Center operations of the Las Vegas Convention Center (LVCC) to ensure the effectiveness of the safety and security of all individuals on the property. This position supervises the daily activities and service levels of all Control Center Ambassadors and acts as a liaison for the Security Operations team. What You'll Accomplish: Keep in mind that this list is not all inclusive.

Oversee The Control Center Operation: Ensure effective control center staffing and service levels for all internal and external customers 24 hours a day, seven days a week. Monitor fire panels, text and voice-based emergency notifications, area announcements and evacuations. Schedule Customer Safety blackout periods.

Assist with the creation and training of Customer Safety policies and procedures. Oversee all lost and found property and records retention for compliance. Lead An Extraordinary Team: Ensure Control Center Ambassadors perform to the set standards of service and technical job responsibilities.

Assign and direct work, appraise performance, reward and discipline staff, address complaints and resolve problems when they occur. Oversee the scheduling and tracking of Customer Safety on-call hours for departmental efficiency. Participate in the selection, hiring and training of staff.

Train Control Center Ambassadors to perform system user access, alarm monitoring, troubleshooting, audit control and daily reporting. Administer Systems and Controls: Administer iTrak and ProWatch software applications. Establish Ambassador and building partner user accounts and access rights.

Program access points and alarms. Perform audit controls. Troubleshoot and report issues with the system and data.

Provide user training as needed. What We're Looking For: High School Diploma is required; an associate degree is preferred Demonstrated experience leading in a dispatch/control center setting Security or law enforcement dispatch experience is preferred Ability to type 35 words per minute Ability to demonstrate a commitment to valuing differences among individuals and being inclusive Proficiency with Microsoft Office, specifically Word and Excel, Outlook and PowerPoint; experience with time and attendance, investigative, surveillance, radio or mass notification is a plus Must have a valid Nevada driver's license and maintain it during employment Must be able to work varied hours and shifts to include evening, overnight and holidays when necessary The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com

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