ZipRecruiter

Log In

1

Control Center Supervisor Jobs (NOW HIRING)

The UPS Store #5717

Center Supervisor

Holbrook, NY · On-site

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

The UPS Store #5717

Center Supervisor

Holbrook, NY · On-site

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

The UPS Store #5717

Center Supervisor

Holbrook, NY

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

Chenega Naswik International, LLC

Security Control Center Operator supports the MDA Security and Emergency Management Directorate ... supervisors.   * Respond to emergencies and perform CPR/AED/First Aid on an as-needed basis ...

The UPS Store #5717

Center Supervisor

Holbrook, NY · On-site

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

The UPS Store #5717

Center Supervisor

Holbrook, NY · On-site

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

next page

Showing results 1-20

People also search for

All JobsControl Center Supervisor Jobs

Control Center Supervisor information

See salary details

$34K

$72.3K

$113.5K

How much do control center supervisor jobs pay per year?

As of Jun 4, 2026, the average yearly pay for control center supervisor in the United States is $72,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Control Center Supervisor, and why are they important?

To thrive as a Control Center Supervisor, you need strong leadership abilities, operational knowledge, and experience in control room environments, often supported by a relevant degree or supervisory experience. Familiarity with SCADA systems, incident management software, and compliance protocols is typically required. Excellent problem-solving, communication, and decision-making skills enable effective team leadership and response to critical situations. These competencies are essential to ensure efficient operations, quick resolution of issues, and the safety and reliability of control center services.

How does a Control Center Supervisor typically interact with cross-functional teams during critical incidents?

A Control Center Supervisor plays a central role in coordinating responses during critical incidents by facilitating communication between various departments such as operations, security, maintenance, and emergency services. They ensure that all team members are informed of the situation, delegate tasks efficiently, and monitor progress to resolve issues quickly. This requires strong decision-making skills and the ability to remain calm under pressure, as well as fostering a collaborative environment where information flows smoothly between all stakeholders.

What are Control Center Supervisors?

Control Center Supervisors are professionals who oversee the operations of a control center, which may monitor and coordinate processes such as transportation systems, utilities, emergency services, or security systems. Their responsibilities include supervising staff, ensuring compliance with safety protocols, responding to incidents, and maintaining the smooth functioning of all monitored activities. They play a critical role in decision-making during emergencies and help implement procedures to improve operational efficiency.

What is the difference between Control Center Supervisor vs Control Room Operator?

AspectControl Center SupervisorControl Room Operator
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in safety or industry-specific trainingUsually needs a high school diploma; certifications may include safety or operational training
Work EnvironmentSupervises multiple operators in a control center, overseeing operations and safety protocolsOperates equipment directly within the control room, monitoring systems and responding to alarms
Industry UsageCommon in utilities, transportation, manufacturing, and energy sectorsFound in similar industries, often working alongside supervisors

The Control Center Supervisor oversees the control room team and ensures smooth operations, while the Control Room Operator handles the day-to-day monitoring and system operation. Both roles are essential in maintaining safety and efficiency within control environments.

More about Control Center Supervisor jobs
What job categories do people searching Control Center Supervisor jobs look for? The top searched job categories for Control Center Supervisor jobs are:
Control Center Supervisor jobs near you
Infographic showing various Control Center Supervisor job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 66% Full Time, 29% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,295 per year, or $34.8 per hour.

Call Center Supervisor / Pest Control Customer Service Manager

Rowland Pest Management

New Smyrna Beach, FL • On-site

$50K - $65K/yr

Full-time

Retirement, PTO

Posted yesterday

Job description

Rowland Pest Management is currently hiring for a full-time Call Center Supervisor / Pest Control Customer Service Manager to manage our customer service representatives and oversee our office in the New Smyrna Beach, FL area. This office management position earns a competitive salary of $50,000-$65,000/year.

In addition to competitive pay and our exceptionally positive culture, we offer our Call Center Supervisor / Pest Control Customer Service Manager the following benefits:

  • 401k with a 5% match
  • Paid time off (PTO)
  • Paid training

Additionally, we are proud of our:

  • Upbeat work environment
  • Fun co-workers
  • Incredibly supportive management

Don't let us forget we provide free coffee and snacks to keep you fueled!

So, now that you've learned the who, what, where, and why, you may be wondering HOW to apply? It's easy! If you have call center or office management experience, just fill out our initial mobile-friendly online application. We hope to meet you soon!


DAY-TO-DAY

This full-time office management position typically works Monday - Friday with a rotating Saturday schedule.

As a Call Center Supervisor / Pest Control Customer Service Manager, you play a critical role in our pest management company. Every day, you arrive at the office ready to take charge of our CSR team. Always driven and focused, you ensure our customers have a positive experience when they call in and our call booking rate remains high. Providing guidance for your team, you periodically coach them on proper phone communications and how to best handle the customers and prospects.

You diligently oversee the office, making sure leads are booked and the schedule is full! It is up to you to set the tone in the department, leading by example and consistently following the company's core values. You get great satisfaction from helping your team fulfill our company's commitment to providing excellent customer service!


ABOUT ROWLAND PEST MANAGEMENT

We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. We also offer Insulation and Attic Decontamination. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.

We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.


OUR IDEAL CALL CENTER SUPERVISOR / PEST CONTROL CUSTOMER SERVICE MANAGER

  • Effective communicator - excellent communication and customer service skills
  • Natural-born leader - easily able to train a team toward success
  • Go-getter - aims to accomplish objectives and surpass goals
  • Detail-oriented - organized and precise for maintaining operations
  • Success-driven mentor - effectively coaches a team to consistently meet department goals

If this sounds like you, keep reading about this great office management opportunity!


REQUIREMENTS FOR A CALL CENTER SUPERVISOR / PEST CONTROL CUSTOMER SERVICE MANAGER

  • Call center OR office management experience
  • Proficiency with technology

If you meet the above requirements, we need you. Apply today to join our team!

Location: 32168

Apply