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Control Center Supervisor Jobs (NOW HIRING)

The UPS Store #5717

Center Supervisor

Holbrook, NY

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

The UPS Store #5717

Center Supervisor

Holbrook, NY

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

The UPS Store #5717

Center Supervisor

Holbrook, NY · On-site

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

Pae

The Work Control Center Manager is the single point of contact for the Maintenance Work Control ... Excellent supervisory, leadership, planning, decision making and scheduling skills. * Detail ...

Fashion Nova Logistics

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Distribution Center Supervisor

Santa Fe Springs, CA · On-site

The Distribution Center Supervisor will oversee frontline associates while partnering closely with ... Control. This leader will play an important role in supporting daily operations, improving ...

Star Pipe Products

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Distribution Center Supervisor

Houston, TX · On-site

$55K/yr

STAR PIPE PRODUCTS Summary The Distribution Center Supervisor assists in all aspects of the ... Inventory control (daily cycle counting) & ability to research inventory issues * Forklift ...

RealTruck

Distribution Center Supervisor

Pendergrass, GA · On-site

RealTruck- Distribution Center Supervisor-Pendergrass GA Work Hours: Tuesday thru Friday 1st Shift ... Quality Control & Customer Focus * Ensure accuracy and quality of inventory to enhance the customer ...

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Control Center Supervisor information

See salary details

$34K

$72.3K

$113.5K

How much do control center supervisor jobs pay per year?

As of Jul 11, 2026, the average yearly pay for control center supervisor in the United States is $72,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $93,000.00 per year, depending on experience, location, and employer.

How much does a supervisor get paid?

Control Center Supervisors typically earn an average salary ranging from $50,000 to $80,000 annually, depending on experience, location, and industry. They often work in environments requiring strong organizational and communication skills, with some roles offering additional benefits or overtime pay.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities and experience requirements. These positions often require leadership skills, industry knowledge, and sometimes certifications, and they may include additional benefits or bonuses that boost overall compensation.

How does a Control Center Supervisor typically interact with cross-functional teams during critical incidents?

A Control Center Supervisor plays a central role in coordinating responses during critical incidents by facilitating communication between various departments such as operations, security, maintenance, and emergency services. They ensure that all team members are informed of the situation, delegate tasks efficiently, and monitor progress to resolve issues quickly. This requires strong decision-making skills and the ability to remain calm under pressure, as well as fostering a collaborative environment where information flows smoothly between all stakeholders.

What are the key skills and qualifications needed to thrive as a Control Center Supervisor, and why are they important?

To thrive as a Control Center Supervisor, you need strong leadership abilities, operational knowledge, and experience in control room environments, often supported by a relevant degree or supervisory experience. Familiarity with SCADA systems, incident management software, and compliance protocols is typically required. Excellent problem-solving, communication, and decision-making skills enable effective team leadership and response to critical situations. These competencies are essential to ensure efficient operations, quick resolution of issues, and the safety and reliability of control center services.

What is the highest position in a call center?

The highest position in a call center is typically the Operations Manager or Call Center Director, responsible for overseeing overall operations, strategy, and performance. These roles require strong leadership, management skills, and often experience in customer service or call center environments.

What does a center supervisor do?

A control center supervisor oversees daily operations within a control or command center, ensuring that processes run smoothly and safety protocols are followed. They monitor systems, coordinate staff, respond to emergencies, and use tools like communication systems and software to manage operations efficiently.

What is the difference between Control Center Supervisor vs Control Room Operator?

AspectControl Center SupervisorControl Room Operator
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in safety or industry-specific trainingUsually needs a high school diploma; certifications may include safety or operational training
Work EnvironmentSupervises multiple operators in a control center, overseeing operations and safety protocolsOperates equipment directly within the control room, monitoring systems and responding to alarms
Industry UsageCommon in utilities, transportation, manufacturing, and energy sectorsFound in similar industries, often working alongside supervisors

The Control Center Supervisor oversees the control room team and ensures smooth operations, while the Control Room Operator handles the day-to-day monitoring and system operation. Both roles are essential in maintaining safety and efficiency within control environments.

What are Control Center Supervisors?

Control Center Supervisors are professionals who oversee the operations of a control center, which may monitor and coordinate processes such as transportation systems, utilities, emergency services, or security systems. Their responsibilities include supervising staff, ensuring compliance with safety protocols, responding to incidents, and maintaining the smooth functioning of all monitored activities. They play a critical role in decision-making during emergencies and help implement procedures to improve operational efficiency.
More about Control Center Supervisor jobs
What job categories do people searching Control Center Supervisor jobs look for? The top searched job categories for Control Center Supervisor jobs are:
Control Center Supervisor jobs near you
Infographic showing various Control Center Supervisor job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,295 per year, or $34.8 per hour.

Center Supervisor

The UPS Store #5717

Holbrook, NY

Full-time

Re-posted 18 days ago

Job description

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance.

RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program
  • Manages Center financials and prepares/provides reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Oversees Center maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

QUALIFICATIONS

  • Valid Notary Public license
  • Previous UPS store management experience including personnel and financial management experience preferred.
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Bona fide management/leadership skills
  • Willing to accept full accountability for Center operations

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