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Control Center Supervisor Jobs (NOW HIRING)

DK Security, Inc

Control Center Operator

Lansing, MI · On-site

$20 - $27.15/hr

Control Center Operator Shift Opening(s): * Full-Time Monday - Sunday Various Days/ 1st, 2nd, and ... supervisors, management, etc. * Draft and send emergency response communications and after-action ...

Clearway Energy

Control Center Lead

Scottsdale, AZ · On-site

$113K - $129K/yr

The Control Center Lead will support on-shift Operations Specialists in daily operations and ... Previous leadership or supervisory experience * Strong interpersonal and communication skills with ...

Clearway Energy

Control Center Lead

Scottsdale, AZ · On-site

The Control Center Lead will support on-shift Operations Specialists in daily operations and ... Previous leadership or supervisory experience * Strong interpersonal and communication skills with ...

The UPS Store #5717

Center Supervisor

Holbrook, NY · On-site

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

The UPS Store #5717

Center Supervisor

Holbrook, NY · On-site

... control and expenses, and provide weekly and monthly reports to the franchise owner. The Center ... supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the ...

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Control Center Supervisor information

See salary details

$34K

$72.3K

$113.5K

How much do control center supervisor jobs pay per year?

As of Sep 15, 2026, the average yearly pay for control center supervisor in the United States is $72,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What is a control center supervisor?

Control Center Supervisors are professionals who oversee the operations of a control center, which may monitor and coordinate processes such as transportation systems, utilities, emergency services, or security systems. Their responsibilities include supervising staff, ensuring compliance with safety protocols, responding to incidents, and maintaining the smooth functioning of all monitored activities. They play a critical role in decision-making during emergencies and help implement procedures to improve operational efficiency.

What are the key skills and qualifications needed to thrive as a control center supervisor?

To thrive as a Control Center Supervisor, you need strong leadership abilities, operational knowledge, and experience in control room environments, often supported by a relevant degree or supervisory experience. Familiarity with SCADA systems, incident management software, and compliance protocols is typically required. Excellent problem-solving, communication, and decision-making skills enable effective team leadership and response to critical situations. These competencies are essential to ensure efficient operations, quick resolution of issues, and the safety and reliability of control center services.

How does a control center supervisor typically interact with cross-functional teams during critical incidents?

A Control Center Supervisor plays a central role in coordinating responses during critical incidents by facilitating communication between various departments such as operations, security, maintenance, and emergency services. They ensure that all team members are informed of the situation, delegate tasks efficiently, and monitor progress to resolve issues quickly. This requires strong decision-making skills and the ability to remain calm under pressure, as well as fostering a collaborative environment where information flows smoothly between all stakeholders.

What is the difference between Control Center Supervisor vs Control Room Operator?

AspectControl Center SupervisorControl Room Operator
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in safety or industry-specific trainingUsually needs a high school diploma; certifications may include safety or operational training
Work EnvironmentSupervises multiple operators in a control center, overseeing operations and safety protocolsOperates equipment directly within the control room, monitoring systems and responding to alarms
Industry UsageCommon in utilities, transportation, manufacturing, and energy sectorsFound in similar industries, often working alongside supervisors

The Control Center Supervisor oversees the control room team and ensures smooth operations, while the Control Room Operator handles the day-to-day monitoring and system operation. Both roles are essential in maintaining safety and efficiency within control environments.

More about Control Center Supervisor jobs

What are popular job titles related to Control Center Supervisor jobs?

For Control Center Supervisor jobs, the most frequently searched job titles are:

Control Center Supervisor jobs near you
Infographic showing various Control Center Supervisor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,295 per year, or $34.8 per hour.

Control Center Operator

Aztec, NM • On-site

County of San Juan (NM)
See more jobs at County of San Juan (NM)external

$16.02/hr

Full-time

Re-posted 18 days ago

Key responsibilities

  • Monitor security cameras, operate computer security systems, and maintain logs related to detainee activity and facility operations.

  • Communicate with staff via radio, operate facility doors and intercom systems, and coordinate detainee legal visits.

  • Observe surveillance screens, report incidents, and adjust monitor controls as needed to ensure security within the detention center.

Job description

Job Summary Under general supervision of shift sergeants, the position will monitor detention center premises to detect and communicate incidents; comprehend and operate the touch screen system and closed-circuit television monitors; immediately notifies detention officers and supervisors of need for corrective action. Camera Monitor positions are within the facility, individual can be assigned to various post of B Tower, C Tower, C Max Tower, A Control, and Booking Control. This position performs surveillance within a secure detention facility and follows all safety standards.

Education and Experience Requirements High School Diploma or GED equivalent. Must be at least 18 years of age. Valid State of New Mexico Driver's license or able to obtain within six (6) months of employment.

Environmental Factors and Conditions/Physical Requirements Work is performed in an office environment; may be subject to repetitive motion such as typing, data entry and vision to monitor; may be subject to extended periods of intense concentration in the review of documents and reports; climb stairs to facilitate appropriate inmate supervision and to get to various post assignments. Full-time work hours for this position consist of rotating shiftwork, nights and weekend shifts and overtime. May be subject to bending, reaching, kneeling, and lifting such as retrieving files, records, and reports.

Work schedule for this position may include working on religious holidays. Utilize, process, and navigate the County's electronic ERP system as necessary and appropriate based on the needs and requirements of this position. Essential Job Functions Essential Job Functions: The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.

Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Monitor security cameras, operate computer security systems, and maintain accountability sheets for court lists and "time out of cell" logs for individual detainee and/or group of detainees. Maintain and update population reports, as needed.

Conduct post inventory, log, and track information to activity logbook at the start of shift on first aid kits, rescue hooks, trauma bags; this also includes logging activities for prescription medicine pass, meals, commissary deliveries, and legal visits. Monitor radio transmission and use a radio to communicate with staff. Provide and communicate to detention officer's request for information from a detainee's computer file.

Operate the facility doors using door and intercom systems. Coordinate detainee legal visits with the front desk. Observe television screens that transmit in sequence views of Detention Center sites.

Maintain surveillance of location where incidents are developing. Immediately contact shift supervisor or designee to report disruptive activity and its location. In cases of extreme emergency when unable to contact shift supervisor contact the Operations Lieutenant.

Adjust monitor controls when required to improve reception; notify repair service of equipment malfunctions. On occasion may provide back up support to PBX/front desk area. Perform other related duties as assigned.

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