Operations Control Center Supervisor Hitachi Rail is looking for an enthusiastic self-motivated Operations Control Center (OCC) Supervisor to work on our Honolulu Rail Project. As the successful ...
Operations Control Center Supervisor Hitachi Rail is looking for an enthusiastic self-motivated Operations Control Center (OCC) Supervisor to work on our Honolulu Rail Project. As the successful ...
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Control Center Supervisor information
See salary details
$34K - $41.2K
20% of jobs
$43.6K is the 25th percentile. Wages below this are outliers.
$41.2K - $48.5K
14% of jobs
$48.5K - $55.7K
4% of jobs
$55.7K - $62.9K
1% of jobs
$62.9K - $70.1K
2% of jobs
The median wage is $75.6K / yr.
$70.1K - $77.4K
11% of jobs
$77.4K - $84.6K
16% of jobs
$89.8K is the 75th percentile. Wages above this are outliers.
$84.6K - $91.8K
9% of jobs
$91.8K - $99K
9% of jobs
$99K - $106.3K
9% of jobs
$106.3K - $113.5K
5% of jobs
$34K
$72.3K
$113.5K
How much do control center supervisor jobs pay per year?
What are the key skills and qualifications needed to thrive as a Control Center Supervisor, and why are they important?
How does a Control Center Supervisor typically interact with cross-functional teams during critical incidents?
What are Control Center Supervisors?
What is the difference between Control Center Supervisor vs Control Room Operator?
| Aspect | Control Center Supervisor | Control Room Operator |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; some roles prefer certifications in safety or industry-specific training | Usually needs a high school diploma; certifications may include safety or operational training |
| Work Environment | Supervises multiple operators in a control center, overseeing operations and safety protocols | Operates equipment directly within the control room, monitoring systems and responding to alarms |
| Industry Usage | Common in utilities, transportation, manufacturing, and energy sectors | Found in similar industries, often working alongside supervisors |
The Control Center Supervisor oversees the control room team and ensures smooth operations, while the Control Room Operator handles the day-to-day monitoring and system operation. Both roles are essential in maintaining safety and efficiency within control environments.
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Full-time
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Job description
Operations Control Center Supervisor
Hitachi Rail is looking for an enthusiastic self-motivated Operations Control Center (OCC) Supervisor to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.
Job Summary/Duties: Supervises the monitoring and routine, preventative and unscheduled maintenance, inspection, testing, modification and repair of all equipment associated with electrical power distribution systems and emergency trip station facilities. Assigns duties to personnel by workload priority, giving instructions in proper work methods/techniques; conducts inspections and monitors.
Accountabilities:
- Must be able to work non-scheduled emergency call outs outside of assigned work hours
- Monitor and control through OCC workstations Train Controllers, Yard Controllers, Engineering Fault Controllers, Information Controllers and Security Controllers
- Supervises the Controllers that Monitor and Control through SCADA workstation, remote equipment including but not limited to:
- Automatic Train Control Systems
- Elevators and Escalators
- Traction Power
- Platform Screen Gates
- Auxiliary Station equipment
- Fire detection systems
- Access control
- Train Equipment faults
- CCTV
- MMIS
- Performs manual intervention and adjustment of train operations as required
- Ensure daily work is conducted in accordance with the applicable regulations, rules, standards and operational procedures related to railway safety
- Daily management of control room activities and needs
- Coordination of planned and unplanned activates
- Responsible for providing clear and effective information to the Train Operators and Field Staff
- Responsible for answering emergency calls from stations, trains and passengers
- Responsible for populating control room logs and reports
- Responsible for understanding and utilizing control room operation policies, restrictions and plans
- Willing to work flexibly and efficiently in support of the project which may include working shift rotation, nights, weekends and holidays
- Reading and interpreting plans, specifications and electronic schematics, diagrams and maintenance manuals
- Staying current on all new technologies introduced into the transit industries as relates to transit rail
- Safely operating a variety of trucks, equipment and tools
- Preparing written reports, document defects and repairs on inspection forms, work orders or computer programs
- Contribute to the System Service Availability metrics and compile required reports and analysis
- Maintaining records and preparing clear and concise reports
- Reading, understanding and using technical information found in repair manuals, service change bulletins and applicable technical documents, including parts and service manuals
- Working independently and safely with AC and DC power
- Establishing and maintaining effective working relationships with those encountered in the course of the work
- Supervise OCC staff in completion of job duties; provide feedback and corrective training as needed
- Perform rules compliance checks and operational efficiency audits on a monthly basis
- Lead shift briefings for oncoming OCC staff
- Ensure OCC staff members are fit for duty and current on training requirements prior to starting work
- Handle shift call outs and schedule changes; arrange shift coverage according to staffing plan and CBA requirements
Required Skills/Knowledge:
- A minimum of two (2) years of experience in a rail dispatch, air traffic control or missile control positions
- Basic knowledge and understanding of large monitoring and control systems and subsystems
- Ability to perform assigned duty in critical situations
- Training in electrical engineering preferred and/or a combination of education and work experience.
Desired Skills/Knowledge:
- Five (5) or more years of experience in train controller or rail dispatch positions
- 3+ years working with high voltage protection and transformation equipment in voltage classes, preferably in power utility field.
- Experience in fields of cable plant and contact rail inspection, test and maintenance and supervisory experience in a rail electrical field are desirable
Education:
Graduation from an accredited high school or equivalency certificate.
Languages:
English fluency
About Hitachi Vantara
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Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Santa Clara, CA, US
Year founded
2017