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Control Center Supervisor Jobs (NOW HIRING)

Water Supply Control Center Operator

NY ยท On-site

$60K - $70K/yr

Under the supervision, of the Supervisor of Water Supply Control Center (WSCC), the Watershed Maintainers will serve as Water Supply Control Center Operators. The Water Supply Control Center utilizes ...

The Control Center Lead will support on-shift Operations Specialists in daily operations and ... Previous leadership or supervisory experience * Strong interpersonal and communication skills with ...

OCC Supervisor The Operations Control Center Supervisor is responsible for overseeing all activities in the Operations Control Center (OCC) including directing the safe and efficient movement of ...

Control Center Lead

Scottsdale, AZ ยท On-site

$98K - $116K/yr

The Control Center Lead will support on-shift Operations Specialists in daily operations and ... Previous leadership or supervisory experience * Strong interpersonal and communication skills with ...

... control standards, maintaining a 10-second speed of answer for all emergency codes and 15 seconds ... center supervisory experience/liliDemonstrated ability to lead teams in a high-pressure, time ...

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Control Center Supervisor information

See salary details

$34K

$72.3K

$113.5K

How much do control center supervisor jobs pay per year?

As of Jun 4, 2026, the average yearly pay for control center supervisor in the United States is $72,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Control Center Supervisor, and why are they important?

To thrive as a Control Center Supervisor, you need strong leadership abilities, operational knowledge, and experience in control room environments, often supported by a relevant degree or supervisory experience. Familiarity with SCADA systems, incident management software, and compliance protocols is typically required. Excellent problem-solving, communication, and decision-making skills enable effective team leadership and response to critical situations. These competencies are essential to ensure efficient operations, quick resolution of issues, and the safety and reliability of control center services.

How does a Control Center Supervisor typically interact with cross-functional teams during critical incidents?

A Control Center Supervisor plays a central role in coordinating responses during critical incidents by facilitating communication between various departments such as operations, security, maintenance, and emergency services. They ensure that all team members are informed of the situation, delegate tasks efficiently, and monitor progress to resolve issues quickly. This requires strong decision-making skills and the ability to remain calm under pressure, as well as fostering a collaborative environment where information flows smoothly between all stakeholders.

What are Control Center Supervisors?

Control Center Supervisors are professionals who oversee the operations of a control center, which may monitor and coordinate processes such as transportation systems, utilities, emergency services, or security systems. Their responsibilities include supervising staff, ensuring compliance with safety protocols, responding to incidents, and maintaining the smooth functioning of all monitored activities. They play a critical role in decision-making during emergencies and help implement procedures to improve operational efficiency.

What is the difference between Control Center Supervisor vs Control Room Operator?

AspectControl Center SupervisorControl Room Operator
CredentialsTypically requires a high school diploma or equivalent; some roles prefer certifications in safety or industry-specific trainingUsually needs a high school diploma; certifications may include safety or operational training
Work EnvironmentSupervises multiple operators in a control center, overseeing operations and safety protocolsOperates equipment directly within the control room, monitoring systems and responding to alarms
Industry UsageCommon in utilities, transportation, manufacturing, and energy sectorsFound in similar industries, often working alongside supervisors

The Control Center Supervisor oversees the control room team and ensures smooth operations, while the Control Room Operator handles the day-to-day monitoring and system operation. Both roles are essential in maintaining safety and efficiency within control environments.

More about Control Center Supervisor jobs
Infographic showing various Control Center Supervisor job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 66% Full Time, 29% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,295 per year, or $34.8 per hour.
Operations Control Center (OCC) Supervisor

Operations Control Center (OCC) Supervisor

Hitachi

Pearl City, HI โ€ข On-site

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Operations Control Center Supervisor

Hitachi Rail is looking for an enthusiastic self-motivated Operations Control Center (OCC) Supervisor to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.

Job Summary/Duties: Supervises the monitoring and routine, preventative and unscheduled maintenance, inspection, testing, modification and repair of all equipment associated with electrical power distribution systems and emergency trip station facilities. Assigns duties to personnel by workload priority, giving instructions in proper work methods/techniques; conducts inspections and monitors.

Accountabilities:

  • Must be able to work non-scheduled emergency call outs outside of assigned work hours
  • Monitor and control through OCC workstations Train Controllers, Yard Controllers, Engineering Fault Controllers, Information Controllers and Security Controllers
  • Supervises the Controllers that Monitor and Control through SCADA workstation, remote equipment including but not limited to:
    • Automatic Train Control Systems
    • Elevators and Escalators
    • Traction Power
    • Platform Screen Gates
    • Auxiliary Station equipment
    • Fire detection systems
    • Access control
    • Train Equipment faults
    • CCTV
    • MMIS
  • Performs manual intervention and adjustment of train operations as required
  • Ensure daily work is conducted in accordance with the applicable regulations, rules, standards and operational procedures related to railway safety
  • Daily management of control room activities and needs
  • Coordination of planned and unplanned activates
  • Responsible for providing clear and effective information to the Train Operators and Field Staff
  • Responsible for answering emergency calls from stations, trains and passengers
  • Responsible for populating control room logs and reports
  • Responsible for understanding and utilizing control room operation policies, restrictions and plans
  • Willing to work flexibly and efficiently in support of the project which may include working shift rotation, nights, weekends and holidays
  • Reading and interpreting plans, specifications and electronic schematics, diagrams and maintenance manuals
  • Staying current on all new technologies introduced into the transit industries as relates to transit rail
  • Safely operating a variety of trucks, equipment and tools
  • Preparing written reports, document defects and repairs on inspection forms, work orders or computer programs
  • Contribute to the System Service Availability metrics and compile required reports and analysis
  • Maintaining records and preparing clear and concise reports
  • Reading, understanding and using technical information found in repair manuals, service change bulletins and applicable technical documents, including parts and service manuals
  • Working independently and safely with AC and DC power
  • Establishing and maintaining effective working relationships with those encountered in the course of the work
  • Supervise OCC staff in completion of job duties; provide feedback and corrective training as needed
  • Perform rules compliance checks and operational efficiency audits on a monthly basis
  • Lead shift briefings for oncoming OCC staff
  • Ensure OCC staff members are fit for duty and current on training requirements prior to starting work
  • Handle shift call outs and schedule changes; arrange shift coverage according to staffing plan and CBA requirements

Required Skills/Knowledge:

  • A minimum of two (2) years of experience in a rail dispatch, air traffic control or missile control positions
  • Basic knowledge and understanding of large monitoring and control systems and subsystems
  • Ability to perform assigned duty in critical situations
  • Training in electrical engineering preferred and/or a combination of education and work experience.

Desired Skills/Knowledge:

  • Five (5) or more years of experience in train controller or rail dispatch positions
  • 3+ years working with high voltage protection and transformation equipment in voltage classes, preferably in power utility field.
  • Experience in fields of cable plant and contact rail inspection, test and maintenance and supervisory experience in a rail electrical field are desirable

Education:

Graduation from an accredited high school or equivalency certificate.

Languages:

English fluency


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About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017