ZipRecruiter

Log In

1

Control Center Operator Jobs (NOW HIRING)

Stephens

Control Center Operator

Little Rock, AR · On-site

$40K/yr

Ability to pass state and FBI background checks is required for Security positions. A felony conviction or class A misdemeanors may prevent a candidate from meeting the minimum requirements to be ...

City of New York

Water Supply Control Center Operator

NY · On-site

$60K - $70K/yr

The Water Supply Control Center Operators will monitor Supervisor Control & Data Acquisition (SCADA) system conditions for water supply reservoirs and associated facilities. Specific duties include ...

next page

Showing results 1-20

All JobsControl Center Operator Jobs

Control Center Operator information

See salary details

$5

$28

$57

How much do control center operator jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for control center operator in the United States is $28.08, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $34.86 per hour, depending on experience, location, and employer.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

What are some common challenges faced by Control Center Operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Control Center Operator, and why are they important?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What does a Control Center Operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.
More about Control Center Operator jobs
What cities are hiring for Control Center Operator jobs? Cities with the most Control Center Operator job openings:
Who are the top companies hiring for Control Center Operator jobs? The top employers for Control Center Operator jobs are:
What states have the most Control Center Operator jobs? States with the most job openings for Control Center Operator jobs include:
What are popular job titles related to Control Center Operator jobs? For Control Center Operator jobs, the most frequently searched job titles are:
Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $58,414 per year, or $28.1 per hour.
Utilities Control Center Operator

Utilities Control Center Operator

City of Mesa, AZ

Mesa, AZ • On-site

$56K - $84K/yr

Full-time

Posted 22 days ago

City Of Mesa rating

8.7

Company rating: 8.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

110th of 648 rated public administrative organizations

Job description

Salary: $56,829.14 - $84,314.26 Annually
Location : PO Box 1466, Mesa, AZ
Job Type: Full Time
Job Number: 17053
Department: (H310)Water Resources
Opening Date: 02/20/2026
Closing Date: Continuous
Description/Duties
First review of applications will be on Monday, March 9, 2026, then weekly thereafter until filled.
A Utilities Control Center Operator, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording and regulating of water distribution and the monitoring and recording of natural gas usage and wastewater flow. Additionally, incumbents will be responsible for receiving after-hours calls from City of Mesa customers, responding to their inquiries, and dispatching appropriate personnel as required. When handling calls, an employee must make determinations and decisions regarding the urgency of the problem, the appropriate City department to handle the problem, and stand-by-duty personnel to be contacted. This class performs related duties as required.
Employees in this class may be required to work varying shifts, weekends, and holidays. This class is distinguished from the Utilities Distribution Controller class by its status as a trainee class in which incumbents learn the duties of a Utilities Distribution Controller. The Utilities Control Center Operator receives close-to-general supervision from the Utilities Control Center Supervisor and/or the Utilities Distribution Shift Leader, who review the employee's work through work in progress, meetings, and by the evaluation of results achieved. Employees in this class will be eligible to progress after one year of service by noncompetitive promotion to the classification of Utilities Distribution Controller. Promotion is accomplished after successful completion of on-the-job training, achievement of successful performance evaluation, and completing initial City probation. An incumbent who fails to complete the training and noncompetitive, criteria-based promotion within two years of hire may be transferred, demoted, or terminated. This class is FLSA nonexempt.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Qualifications & Requirements
Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Graduation from high school or GED. Some (6 months - 1 year) full-time employment in at least one of the following: water supply system, water distribution system, natural gas distribution system, wastewater system, electric distribution system, or closely related operation.
Special Requirements. Must possess a Grade 1 (or higher) Water Treatment System Operator or Water Distribution System Operator certification from the Arizona Department of Environmental Quality (ADEQ) or equivalent certification from another state through reciprocity with Arizona by application date. Certification through reciprocity must be obtained within three months of hire or promotion. Must obtain Grade II Water Treatment System Operator or Water Distribution System Operator certification from the ADEQ within 24 months of hire or promotion. Must obtain certification as a gas system operator in accordance with 49 Code of Federal Regulations (CFR) within one year of hire or promotion date.
Substance Abuse Testing. This class is subject to Department of Transportation (DOT) drug and alcohol testing to comply with DOT Pipeline and Hazardous Materials Safety Administration (PHMSA) regulations 49 CFR Part 199.
Link to Job Description
http://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs3755.pdf
A is linked here.
01
Do you have a High School Diploma or GED?
  • Yes
  • No

02
Please select the area(s) in which you have at least six months of full-time work experience. Please also detail this experience on your application. Select all that apply.
  • Water Supply System
  • Water Distribution System
  • Natural Gas Distribution System
  • Wastewater System
  • Electric Distribution System
  • Other closely related operation
  • None of the above

03
Please describe your full-time work experience, including the names of employer(s) and dates in the following area(s) you selected in the previous question: water supply system, water distribution system, natural gas distribution system, wastewater system, electric distribution system, or closely related operation. Ensure to also detail this experience on your application. If none, type N/A.
04
Please select which of the following ADEQ (or reciprocal) certifications you currently possess. Certifications through out-of-state reciprocity with Arizona must be obtained within three months of hire or promotion. If you have a certification, please detail your certification information (including issuing State and expiration date) on your application. Check all that apply.
  • Grade I (or higher) Water Distribution System Operator
  • Grade I (or higher) Water Treatment System Operator
  • None of the above

Required Question

What City Of Mesa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply