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Control Center Operator Jobs in Washington, DC (NOW HIRING)

Salute Inc.

Multi Skilled Operator

Leesburg, VA · On-site

$34/hr

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to ... control systems, building management systems, and digital systems (fire alarm, duress, card access ...

Fairfax County

Control Booth Operator

Fairfax, VA · On-site

$50K - $88K/yr

... Center (ADC), including coordinating and facilitating response of first responders to emergency ... Proficiency and experience operating a secure facility control and monitoring system. PHYSICAL ...

Prosegur

SOC Operator - Weekends

Sterling, VA

$18.25 - $22.50/hr

Monitor a variety of technologies including access control, video surveillance, and alarm systems ... Minimum 1 year experience in a call center or similar * Minimum 1 year of customer service ...

Fairfax County, VA

Control Booth Operator

Fairfax, VA · On-site

$50K - $88K/yr

ADULT DETENTION CENTER, 10520 JUDICIAL DR, FAIRFAX (FJ23), VA Job Type: FT Hourly W BN Job Number ... Proficiency and experience operating a secure facility control and monitoring system. PHYSICAL ...

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All JobsControl Center Operator JobsControl Center Operator Jobs in Washington, DC

Control Center Operator information

See Washington, DC salary details

$5

$31

$65

How much do control center operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for control center operator in Washington, DC is $31.80, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $39.47 per hour, depending on experience, location, and employer.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

What are some common challenges faced by Control Center Operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Control Center Operator, and why are they important?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What does a Control Center Operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.
Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in Washington, DC as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,135 per year, or $31.8 per hour.
Security Control Center Operator

Security Control Center Operator

Chenega Naswik International, LLC

Fort Belvoir, VA • On-site

$31.83/hr

Full-time

Posted 14 days ago

Job description

Overview

Security Control Center Operator supports the MDA Security and Emergency Management Directorate (DSS) in executing multiple Security Operations Services at MDA facilities in the United States. Carries out instructions primarily oriented toward ensuring that emergencies and security violations are readily discovered and reported to the appropriate authority. Intervenes directly only in situations that require minimal action to safeguard property or persons. The mission of the Enterprise Access Control Support (EACS) contract is to provide security operations across the MDA enterprise supporting facilities, resources, personnel, meetings, missions, and conferences both nationally and internationally allowing the Agency to achieve its strategic goals. 

Responsibilities
  • Serves as the Integrated Electronic Security System and emergency and security communications monitor/operator for MDA facilities. 
  • Coordinates emergency response for emergencies or crises within MDA facilities. 
  • Dispatches all available EACS personnel to emergency/alarm areas to determine the cause of the incident. 
  • Maintain visibility into the locations of all on-duty personnel and provide direction to officers responding to alarms or other emergency situations. 
  • Respond and assist medical, fire department, law enforcement, and other personnel at the direction of supervisors. 
  • Respond to emergencies and perform CPR/AED/First Aid on an as-needed basis. 
  • Develop and maintain attendance rosters and after-action reports for special events as needed. 
  • Monitor the Intrusion Detection System, the Proximity Access System, and CCTV Monitoring System. 
  • Relay, by landline or radio, information to the security team regarding security, medical, fire, and disaster details, via the monitoring station. 
  • Input data into an operation log on an hourly basis 
  • Other duties as assigned
Qualifications
  • Minimum High School Diploma or GED 
  • Be at least 18 years of age 
  • Minimum six (6) months experience in alarm monitoring or (1) year in access control/security 
  • Active Secret Clearance 
  • Certified in Cardiopulmonary Resuscitation (CPR) and automated External Defibrillators (AED) (100%), and trained in Red Cross First Aid 
  • Speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material)

Knowledge, Skills and Abilities:

  • Must know a variety of computer software applications in word processing, spreadsheets, databases, and Outlook.
Estimated Salary/WageUSD $31.83/Hr.Employment Type: FULL_TIME

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