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Control Center Operator Jobs in Washington, DC (NOW HIRING)

Constellis

Joint Security Center Operator

Reston, VA · On-site

$37/hr

... control and critical space access policies. * Assist with coordinating response to security ... center operations, or law enforcement. * An Associate's Degree (two years) or higher is preferred.

New

Prosegur

SOC Operator - Weekends

Sterling, VA

$18.25 - $22.50/hr

Monitor a variety of technologies including access control, video surveillance, and alarm systems ... Minimum 1 year experience in a call center or similar * Minimum 1 year of customer service ...

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All JobsControl Center Operator JobsControl Center Operator Jobs in Washington, DC

Control Center Operator information

See Washington, DC salary details

$5

$31

$65

How much do control center operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for control center operator in Washington, DC is $31.69, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $39.33 per hour, depending on experience, location, and employer.

How to become a control center operator?

To become a control center operator, candidates typically need a high school diploma or equivalent, along with relevant experience or training in operations, safety procedures, or technical systems. Many roles require knowledge of communication tools, monitoring equipment, and sometimes certifications such as OSHA or industry-specific safety standards. On-the-job training is common, and strong attention to detail and communication skills are essential for success in this role.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

What are some common challenges faced by control center operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a control center operator?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What does a control center operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.

What are popular job titles related to Control Center Operator jobs in Washington, DC?

For Control Center Operator jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Control Center Operator jobs in Washington, DC look for?

The top searched job categories for Control Center Operator jobs in Washington, DC are:

Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,912 per year, or $31.7 per hour.

Joint Security Center Operator

Constellis

Reston, VA • On-site

$37/hr

Full-time

Posted 3 days ago

New

Constellis rating

7.2

Company rating: 7.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

39th of 116 rated security

Job description

POSITION SUMMARY
Joining Triple Canopy in this role allows you to leverage your expertise to help detect and prevent acts of violence against a corporation's Security Operations Center located in midtown Manhattan, New York City. This is an exciting opportunity to support a program that strengthens America. This position requires both on-the-job training and travel training. You will need to attend and successfully complete the job training, and you may also be required to complete additional training as a condition of continued employment. Failure to successfully complete the required courses in accordance with Constellis or Client standards and policies may result in demotion or termination, as determined by management and appropriate procedures.
PAY TRANSPARENCY/COMPENSATION
$37/hr.
RESPONSIBILITIES
  • Monitor physical and technical security operations globally, ensuring corporate and security policies are followed leading to safeguarding of Corporate assets and personnel.
  • Ensure all global office programming access is reviewed, approved, and programmed as advised by the Compliance Department in accordance with guidelines.
  • Assist the ASOC in enforcing access control and critical space access policies.
  • Assist with coordinating response to security incidents, unauthorized entries, and policy violations, ensuring proper escalation and resolution.
  • Test and audit security systems globally
  • Ensure and coordinate relevant communication relays to JOC supervisors and specific Client stakeholders.
  • Assist the wider global security team and its partners to manage emergencies and resolve incidents.
  • Oversee incident response protocols and documentation.
  • Any other tasks necessary in connection with the above.
  • The work environment is exclusively office based You may be required to perform work on a shift and rotational basis. You must be ready to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week. This position does not require a uniform. The requirement is business attire unless otherwise authorized, e.g., "business casual."
  • May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.

QUALIFICATIONS
  • Candidate must possess a minimum of one (1) year of specialized experience in security operations, command center operations, or law enforcement.
  • An Associate's Degree (two years) or higher is preferred.
  • On a case-by-case basis, a combination of education and work experience may be used to meet total qualification requirements for this position.
  • You will need to attend and successfully complete the job training, and you may also be required to complete additional training as a condition of continued employment. Failure to successfully complete the required courses in accordance with Constellis or Client standards and policies may result in demotion or termination, as determined by management and appropriate procedures.

BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.
Equal Opportunity Employer
Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

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