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Command Center Operator Jobs in Washington, DC (NOW HIRING)

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Standard Operating Procedures (SOPs). * Recognizes crises and initiates coordinates and manages ...

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Command Center Associate

Gaithersburg, MD · On-site

$17.75 - $22.75/hr

Comply with the company's safety standard operating procedures for lifting practices. * Be an expert in all product knowledge and assist customers with product questions and selections. * Clean and ...

Candidate must possess a minimum of one (1) year of specialized experience in security operations, command center operations, or law enforcement. * An Associate's Degree (two years) or higher is ...

Our work focuses on sustaining, operating, and improving essential government systems and services ... and Incident Center (CIC) shift operations, coordinating personnel and managing workload ...

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Showing results 1-20

Command Center Operator information

See Washington, DC salary details

$10

$23

$32

How much do command center operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for command center operator in Washington, DC is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.42 per hour, depending on experience, location, and employer.

What is the difference between Command Center Operator vs Security Dispatcher?

AspectCommand Center OperatorSecurity Dispatcher
CredentialsTypically requires security or communication certificationsOften requires security or emergency communication certifications
Work EnvironmentMonitoring security systems, communication with field personnelDispatching security personnel, managing alarms and incidents
Employer & IndustrySecurity firms, corporate security departmentsSecurity companies, law enforcement agencies

Both roles involve monitoring and communication, often requiring similar certifications. The Command Center Operator focuses on overseeing security systems and coordinating responses, while the Security Dispatcher primarily dispatches personnel and manages incident reports. They are closely related, with overlapping skills but different primary responsibilities within security operations.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in security or emergency response. Familiarity with security monitoring software, alarm systems, CCTV, and communication platforms is typically required. Excellent multitasking, calmness under pressure, and clear communication are vital soft skills for coordinating effective responses. These skills and qualities are crucial for ensuring safety, timely incident response, and seamless operations within high-stakes environments.

What are Command Center Operators?

Command Center Operators are professionals responsible for monitoring, managing, and responding to incidents or alerts within a centralized operations hub. They use specialized software and communication tools to oversee security systems, IT networks, or facility operations, depending on the industry. Their primary duties include ensuring the smooth functioning of critical systems, coordinating responses to emergencies, and maintaining detailed logs of all activities. Command Center Operators play a key role in maintaining safety, security, and operational efficiency within an organization.

How does a Command Center Operator typically collaborate with other departments during an emergency situation?

During emergencies, Command Center Operators play a pivotal role in coordinating communication between multiple departments such as security, facilities, and emergency services. They are responsible for quickly relaying critical information, monitoring surveillance systems, and ensuring that protocols are followed. Effective collaboration often involves clear documentation, timely updates, and using specialized communication tools to keep all parties informed. This teamwork helps ensure a swift and organized response to incidents, minimizing risks and maintaining safety.
What are popular job titles related to Command Center Operator jobs in Washington, DC? For Command Center Operator jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Command Center Operator jobs in Washington, DC look for? The top searched job categories for Command Center Operator jobs in Washington, DC are:
Infographic showing various Command Center Operator job openings in Washington, DC as of June 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,090 per year, or $23.1 per hour.
Command Center Operator - USPTO

Command Center Operator - USPTO

Allied Universal

Alexandria, VA • On-site

$32.58/hr

Part-time

Medical, Retirement

Posted 12 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,486 frontline employees who took The Breakroom Quiz

67th of 103 rated security


Job description

Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring a Command Center Operator. The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer. The Command Center Operator serves as a central liaison between field personnel, supervision, and operations leadership to ensure scheduling accuracy, contract compliance, and real-time response to operational needs.

Part time weekend openings

Located in Alexandria, Va

Must have 2 years of security command center experience

Must be available to work weekends

Must have an active Virginia DCJS Security License

Pay: $32.58 an hour

Active VA DCJS License required

RESPONSIBILITIES:

  • Accept, review, and execute temporary and last-minute work orders from client to support effective scheduling and coverage
  • Monitor and respond to incoming calls, alarms, and operational communications
  • Serve as a liaison between field personnel, supervisors, and management
  • Accurately document routine and unusual events through reports and logs (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
  • Provide guidance to security personnel during routine and emergency situations
  • Maintain confidentiality of employee, client, and operational information
  • Handle (without delay) complaints and unusual/critical event information
  • Responsible for Portfolio-wide schedule build out and timekeeping operations, ensuring accurate clock-in/clock-out compliance and seamless alignment between client and Allied schedules
  • Places uniform orders for the portfolio in accordance with eligibility, sizing, and uniform requirements
  • Performs compliance code entry across the portfolio and issues completion certificates directly to employees

QUALIFICATIONS (MUST HAVE):

  • High School diploma or equivalent
  • Minimum one (1) year experience in scheduling or operations support
  • Strong organizational skills and the ability to manage multiple tasks simultaneously
  • Excellent verbal and written communication skills
  • Ability to remain calm, professional, and solution-focused under pressure
  • Proficiency with Microsoft Office applications
  • High attention to detail with consistent documentation accuracy

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Prior security experience, preferably as a dispatcher in law enforcement, 911 call center, alarm response center, or similar environment

BENEFITS:

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1612700Employment Type: PART_TIME

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US