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Control Center Operator Jobs in Chicago, IL (NOW HIRING)

Invenergy LLC

Control Room Operator

Chicago, IL · On-site

$35.71 - $50.51/hr

Invenergy is North America's largest privately held developer, owner, and operator of power ... the control center Required Skills * Bachelor's Degree in a course of study that demonstrates ...

Invenergy

Control Room Operator

Chicago, IL

$35.71 - $50.51/hr

Invenergy is North America's largest privately held developer, owner, and operator of power ... the control center Required Skills * Bachelor's Degree in a course of study that demonstrates ...

Invenergyllc

Control Room Operator

Chicago, IL

$35.71 - $50.51/hr

Invenergy is North America's largest privately held developer, owner, and operator of power ... the control center Required Skills * Bachelor's Degree in a course of study that demonstrates ...

Broadcast Management Group

Talent Booker

Chicago, IL · On-site

BMG is the leader in centralized technology with decentralized production teams, operating a Network Operations Center hosted at its Cloud Control Center along with a fleet of REMI mobile units. The ...

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ICM Asia Pacific

Talent Booker

Chicago, IL

BMG is the leader in centralized technology with decentralized production teams, operating a Network Operations Center hosted at its Cloud Control Center along with a fleet of REMI mobile units. The ...

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All JobsControl Center Operator JobsControl Center Operator Jobs in Chicago, IL

Control Center Operator information

See Chicago, IL salary details

$5

$28

$59

How much do control center operator jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for control center operator in Chicago, IL is $28.93, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $35.91 per hour, depending on experience, location, and employer.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

What are some common challenges faced by Control Center Operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Control Center Operator, and why are they important?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What does a Control Center Operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.
Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in Chicago, IL as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $60,175 per year, or $28.9 per hour.
Control Center Communications Coordinator

Control Center Communications Coordinator

Chicago Transit Authority

Chicago, IL • On-site

$39.07/hr

Full-time

Posted 23 days ago

Chicago Transit Authority rating

6.9

Company rating: 6.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

527th of 668 rated public administrative organizations

Job description

SALARY
$39.07
POSITION SUMMARY
Ensures that appropriate communication with internal and external customers is maintained. Supports electronic communications efforts, assuring updates and status changes are provided in a timely manner. Works closely with Control Center Staff and Communications Department to ensure that information being communicated both internally and externally is timely, accurate and consistent.
PRIMARY RESPONSIBILITIES
• Creates, generates and disseminates alerts and restoration updates detailing service-related information to CTA personnel and to the general public.
• Gathers information from Control Center personnel to provide updates.
• Disseminates service information, planned service changes and elevator status to customers via electronic communication tools (e.g., web posting, emails, text messages, Bus Tracker and X social media platform).
• During disruptions or emergency service conditions, disseminates pertinent service information (e.g., service disruptions, alternate service, etc.) to customers via electronic communication tools (e.g., web posting, emails, text messages, X social media platform, etc.) and Public Address Platform Announcements.
• Creates and maintains various logs and databases.
• Produces reports and performs weekly audits of Public Address (PA) System.
• Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Reporting to this position are the following jobs:
Job Title
•
CHALLENGES
• Communicating coherent and concise messages during emergency situations.
• Gathering accurate information to synthesize and communicate to customers.
EDUCATION/EXPERIENCE REQUIREMENTS
• Associate degree, plus communication or operations experience, or an equivalent combination of education and experience relating to this position.
PHYSICAL REQUIREMENTS
• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Must have a clear, audible voice to make station announcements.
• Must be able to hear information via phone calls from CTA personnel at field incident sites.
KNOWLEDGE, SKILLS, AND ABILITIES
• General knowledge of CTA bus and rail service.
• Strong written and verbal communication skills.
• Strong interpersonal skills necessary to effectively communicate with personnel.
• Strong attention to detail.
• Strong time management skills.
• Intermediate instruction and coordination skills.
• Intermediate skills necessary to operate personal computer systems, Microsoft Suite, Internet searches, and database retrieval.
• Ability to prepare clear, concise messages and disseminate accurate information quickly during a service disruption.
• Ability to maintain a suitable temperament and disposition.
• Ability to work in a high-pressure environment.
• Ability to handle multiple tasks simultaneously within limited timeframes.
WORKING CONDITIONS
• Work day is typically eight (8) hours or longer during weekday and weekend hours with varying shift times.
• May be required to work various extended or irregular hours (including evenings, nights, & weekends) in order to meet scheduling needs or respond to CTA emergencies.
• Work in a high-pressure environment during emergencies.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED
• Standard office equipment.
• Personal computer and related software and equipment.

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