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Control Center Operator Jobs in Rhode Island (NOW HIRING)

Allied Universal

Security GSOC Operator

West Greenwich, RI · On-site +1

$26.05/hr

... Center (GSOC) Operator. The GSOC Operator is responsible for using security best practices to ... Monitor and control removal of company and personal property * Report all building utility/ service ...

Allied Universal

Security GSOC Operator

West Greenwich, RI · On-site

$26.05/hr

... Center (GSOC) Operator. The GSOC Operator is responsible for using security best practices to ... Monitor and control removal of company and personal property * Report all building utility/ service ...

Allied Universal

Security GSOC Operator

West Greenwich, RI · On-site

$26.05/hr

... Center (GSOC) Operator. The GSOC Operator is responsible for using security best practices to ... Monitor and control removal of company and personal property * Report all building utility/ service ...

Allied Universal

Security GSOC Operator

West Greenwich, RI · On-site

$26.05/hr

... Center (GSOC) Operator. The GSOC Operator is responsible for using security best practices to ... Monitor and control removal of company and personal property * Report all building utility/ service ...

Apply Early

Nexstar Media Group

IT Technician

East Providence, RI · On-site

Newscast Directing, Newscast Audio Operator, Media Center Operator and Master Control Operator. * Operates studio cameras and field cameras for live and taped events * Composes and frames shots ...

Tribune Media

IT Technician

East Providence, RI

Newscast Directing, Newscast Audio Operator, Media Center Operator and Master Control Operator. * Operates studio cameras and field cameras for live and taped events * Composes and frames shots ...

WOWK-TV

IT Technician

East Providence, RI

Newscast Directing, Newscast Audio Operator, Media Center Operator and Master Control Operator. * Operates studio cameras and field cameras for live and taped events * Composes and frames shots ...

Brownhealth

Manager Research Center

Providence, RI

Infection Control; Environmental Safety; Volunteer Services; Employee Health; Support Services ... Develop and oversee the utilization of Standard Operating Procedures for all Center specific ...

U.S. Navy

Aviation Officer

Cranston, RI · On-site

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

MIKEL INC

FIRE CONTROL TECHNICIAN

Middletown, RI · On-site

... Center (NUWC) Code 254. This position will require you to work as part of a highly skilled and ... Basic knowledge of Windows operating systems, Command Line Interfaces and computer troubleshooting ...

Apply Early

U.S. Navy

Aviation Officer

Warwick, RI

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

U.S. Navy

Aviation Officer

Bristol, RI · On-site

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

U.S. Navy

Aviation Officer

Providence, RI

In the cockpit of the E-2C Hawkeye, you're on patrol as the command control center in the sky. If ... NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ...

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All JobsControl Center Operator JobsControl Center Operator Jobs in Rhode Island

Control Center Operator information

See Rhode Island salary details

$5

$27

$56

How much do control center operator jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for control center operator in Rhode Island is $27.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

What are some common challenges faced by Control Center Operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Control Center Operator, and why are they important?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What does a Control Center Operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.
What are popular job titles related to Control Center Operator jobs in RI? For Control Center Operator jobs in RI, the most frequently searched job titles are:
Control Center Operator jobs near you
Infographic showing various Control Center Operator job openings in Rhode Island as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,206 per year, or $27.5 per hour.
SOC Operator | Full Time - 2nd Shift | $24

SOC Operator | Full Time - 2nd Shift | $24

Securitas

Johnston, RI • On-site

$24/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

Securitas rating

5.9

Company rating: 5.9 out of 10

Based on 972 frontline employees who took The Breakroom Quiz

58th of 106 rated security

Job description

SOC Operator 

We help make your world a safer place.

Securitas is a global leader in advanced and sustainable security solutions, operating in 47 countries with over 355,000 employees and serving more than 150,000 clients worldwide. For more than 80 years, we’ve protected what matters most making us a trusted partner for clients and an employer of choice.

At Securitas, our mission is guided by our core values: Integrity, Vigilance, and Helpfulness. These values define who we are and drive how we serve our clients and communities.

Position Overview

As a SOC Operator, you play a critical role in maintaining a safe and secure environment through centralized monitoring and coordination. This position is responsible for managing security systems, monitoring alarms and communications, dispatching emergency services, and documenting incidents in real time.

SOC Operators serve as the command center for security operations—ensuring rapid response, accurate reporting, and continuous situational awareness.

If you have experience in call centers, dispatch, customer service, or surveillance monitoring, this role is a great fit. If not, we provide the training needed to launch your career in the security field.

Key Responsibilities

  • Alarm Monitoring: Monitor intrusion detection systems and other security technologies to identify and respond to threats
  • Radio & Communication Monitoring: Listen to and manage law enforcement and security radio traffic while maintaining real-time awareness
  • Incident Dispatching: Coordinate and dispatch appropriate emergency services or on-site personnel
  • Event Logging & Reporting: Accurately log incidents, maintain detailed records, and prepare professional reports
  • Video Surveillance: Monitor CCTV systems to detect suspicious activity and support investigations
  • System Operations: Perform remote alarm panel programming and system troubleshooting as needed
  • Customer Support: Provide clear, professional communication to clients, employees, and emergency responders
  • Incident Analysis: Review events and assist with identifying trends or areas for improvement

Minimum Qualifications

  • At least 18 years of age
  • High School Diploma or GED (or willingness to obtain within six months)
  • Legal authorization to work in the United States
  • Reliable communication and transportation
  • Ability to read, write, and speak English
  • Successful completion of pre-employment screening (background check and drug test)

Preferred Experience

  • Call center, dispatch, or monitoring experience
  • Security operations center (SOC) experience
  • Familiarity with CCTV, alarm systems, or dispatch software

Core Competencies

  • Strong attention to detail and situational awareness
  • Ability to multitask in a fast-paced, high-pressure environment
  • Excellent communication skills (written and verbal)
  • Strong problem-solving and decision-making abilities
  • Professionalism and composure during emergencies
  • Team-oriented with adaptability to changing conditions

Working Conditions

  • Primarily seated in a centralized control room setting
  • Extended periods of computer and system monitoring
  • Fast-paced environment requiring quick decision-making
  • May include evenings, weekends, holidays, or overtime
  • Regular interaction with clients, employees, and emergency personnel

Why Join Securitas?

  • Apply quickly and efficiently online
  • Interview from the convenience of your home
  • Weekly pay
  • Competitive benefits package
  • Flexible schedules

Equal Opportunity Employer

Securitas Security Services is proud to be an Equal Opportunity Employer. We are committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

See a different world. Join Securitas today.

#RhodeIsland

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

What Securitas employees say

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