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Control Center Operator Jobs in Rhode Island (NOW HIRING)

... Operating Procedure (SOP) for duplicating and maintaining quality control of data to Access ... Support execution of the Code 15 reorganization of the Media Center's storage footprint and secure ...

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Control Center Operator information

See Rhode Island salary details

$5

$27

$56

How much do control center operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for control center operator in Rhode Island is $27.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $34.13 per hour, depending on experience, location, and employer.

How to become a control center operator?

To become a control center operator, candidates typically need a high school diploma or equivalent, along with relevant experience or training in operations, safety procedures, or technical systems. Many roles require knowledge of communication tools, monitoring equipment, and sometimes certifications such as OSHA or industry-specific safety standards. On-the-job training is common, and strong attention to detail and communication skills are essential for success in this role.

What is the difference between Control Center Operator vs Dispatch Coordinator?

AspectControl Center OperatorDispatch Coordinator
CertificationsOften requires safety and communication certificationsMay require logistics or transportation certifications
Work EnvironmentIndoor control rooms, monitoring systemsFieldwork, coordinating with drivers or field staff
Industry UsageUtilities, transportation, securityLogistics, transportation, emergency services

Control Center Operators primarily monitor and manage operations from a centralized location, focusing on safety and system performance. Dispatch Coordinators, on the other hand, coordinate field personnel and manage logistics. While both roles require communication skills and industry-specific certifications, Control Center Operators tend to work indoors in control rooms, whereas Dispatch Coordinators often work in the field or in offices coordinating activities.

What are some common challenges faced by control center operators and how can they be managed?

Control Center Operators often face challenges such as managing high-pressure situations, responding quickly to critical incidents, and handling multiple systems simultaneously. Staying calm and organized is key, as is maintaining clear communication with team members and other departments. Regular training, following established protocols, and using technology effectively can help operators manage these challenges efficiently and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a control center operator?

To thrive as a Control Center Operator, you need strong problem-solving abilities, attention to detail, and typically a high school diploma or equivalent, with some employers preferring technical training or experience in related fields. Familiarity with SCADA systems, communication networks, and monitoring software is crucial, along with any relevant certifications such as NERC for energy sectors. Excellent communication, multitasking, and stress management skills help operators effectively coordinate responses and relay information in high-pressure situations. These competencies are vital for maintaining safety, efficiency, and quick decision-making in environments where real-time oversight and rapid response are critical.

What does a control center operator do?

A Control Center Operator is responsible for monitoring and managing operations from a centralized location, often using specialized software and communication tools. Their duties typically include overseeing system performance, responding to alarms or emergencies, coordinating with field personnel, and maintaining detailed logs. These operators play a crucial role in ensuring the smooth and safe functioning of facilities such as power plants, transportation networks, or security systems. Strong attention to detail, quick decision-making, and effective communication skills are essential for this role.
What are popular job titles related to Control Center Operator jobs in Rhode Island? For Control Center Operator jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Control Center Operator jobs in Rhode Island look for? The top searched job categories for Control Center Operator jobs in Rhode Island are:
What are popular job titles related to Control Center Operator jobs in RI? For Control Center Operator jobs in RI, the most frequently searched job titles are:
Infographic showing various Control Center Operator job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,206 per year, or $27.5 per hour.

Full-time

Re-posted yesterday


Job description

The Team and the Role

INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At INDUS, we believe in the value of the INDUS team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, INDUS continues its pursuit to be the Employer of Choice. 

The Sensors and SONAR Systems Department, Code 15, of the Naval Undersea Warfare Center (NUWC) Division Newport is responsible for full spectrum engineering, development and research pertaining to Sensors, SONAR and Undersea Warfare. Platforms include submarines, surface ships, surveillance, and distributed networks. Code 15 requires contract services to support Business Operations across the department including Data Center, Property Management, Information Technology & Cybersecurity, Financial Analysis and Project Management. Code 15 serves as the Navy's Technical Direction Agent (TDA) and In-Service Engineering Agent (ISEA) for surface, submarine, and undersea SONAR systems. Code 15 supports NAVSEA sponsors through a variety of technical programs including AN/BQQ-10, AN/SQQ-89, Maritime Surveillance Systems, Towed Systems, Advanced Development and Science and Technology (S&T).

Reporting to the Program Manager, the Media Center Analyst will be responsible for performing a variety of logistical functions, including shipping and receiving, discrepancy reporting, receipt and issue, physical inventory maintenance, reporting, utilization reporting, storage, material distribution, and tracking on the Code 15 Business Operations Support Services contract. This position is located in Newport, RI.

What You'll Do
  • Screen and process incoming mail.
  • Verify & Log media markings, check in/out classified media (ACCM).
  • Catalog new media (ACCM procedures).
  • Process transmittals (DD1149s) for classified shipment.
  • Coordinate mailroom pick-up/drop-off for classified shipments.
  • Track shipments (upload receipts, send tracer emails) for classified shipments.
  • Facilitate owner/checkout transfers of classified materials.
  • Maintain inventory of classified media (BITs).
  • Oversee disposal of classified media & IT equipment (DTS Disposal forms).
  • Secure burn bag disposal.
  • Liaise with personnel on transmittal & destruction procedures.
  • Compile & Maintain documentation for open/close procedures.
  • Bind documents as needed.
  • Support Data Management policies, systems, and procedures for identification and control of data requirements.
  • Attend BITs CCBs and interdepartmental communications.
  • Disseminate of guidance and information to other contract support.
  • Mgmt. of Dual Sighting execution schedule/tracking of the Code 15 inventory.

  • Transform full size hardcopy tapes, drawings, documents, and other media types to digital format for storage, retrieval, revision, re-identification, distribution, and archiving Unclass and Class. Develop and implement a Standard Operating Procedure (SOP) for duplicating and maintaining quality control of data to Access Required: SIPR Account, Unclassified, and Classified RDTE Account.

  • Align year to date catalog processes with Record Management.

  • Support execution of the Code 15 reorganization of the Media Center's storage footprint and secure spaces.

  • Review, maintain, file and store DD254s contracts for logistic purposes.

  • Access Required: NISS Account.

  • Execution/Leadership of the Code 15 BITs Annual Cleanout Workflow. Ultimately this task includes catalog reviews by divisions and the divisional program leadership teams for accurate accounting of ownership and retention periods.

  • Sustainment of Operation documentation and all Standard Operating Procedure.

  • Support Execution of department communications on the Code 15 Department Website with the Data Center Sharepoint Online and collaboration effort Teams page.

  • Bid proposal support if requested.
  • Other duties as assigned.
What We're Looking For

Required Qualifications:

  • An active secret clearance is required to be considered for this position.
  • HS Diploma required.
  • At least one (1) year of experience working with classified materials and data security protocols is required.
  • Must possess basic computer literacy and data entry skills.
  • Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Demonstrated problem-solving skills.
  • Must possess strong time management skills.
  • Must be able to work in a fast-paced, changing, and challenging environment.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Desired Qualifications:

  • Experience in a data center or related environment is a plus.

Physical Requirements:

  • Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.

INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

#CJ

Employment Type: FULL_TIME