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Collections Supervisor Jobs in Virginia (NOW HIRING)

Booz Allen Hamilton

Collections Specialist

Norfolk, VA · On-site

$52K - $108K/yr

Collections Specialist The Opportunity: Play a lead role in the day-to-day collections' activity for several large client accounts. Work collaboratively with colleagues across the firm to ensure the ...

Booz Allen Hamilton

Collections Specialist

Mclean, VA · On-site

$52K - $108K/yr

Collections Specialist The Opportunity: Play a lead role in the day-to-day collections' activity for several large client accounts. Work collaboratively with colleagues across the firm to ensure the ...

Tulk LLC

Collections SME Mid

Fort Belvoir, VA · On-site

$99K - $135K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

NC SECU

$15.75 - $21.50/hr

The Collections Contact Center Associate is responsible for the skilled and compliant management of accounts in the active collections cycle (typically 90 to 180 days past due(dpd) for consumer loans ...

Tulk LLC

Collections SME Mid

Fort Belvoir, VA · On-site

$105K - $145K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

NC SECU

$16.50 - $22.50/hr

The Collections Contact Center Senior Specialist is responsible for the skilled and compliant management of accounts in the active collections cycle (typically 90 to 180 days past due(dpd) for ...

Chesapeake Utilities

Collections Rep II

Belle Haven, VA · Hybrid

$39K - $66K/yr

COLLECTIONS REPRESENTATIVE II Location: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL) This position requires knowledge of billing and collection processes and is responsible for ...

Sparks Group

Sr Billing & Collections Clerk

Sterling, VA · Hybrid

$18.50 - $25.25/hr

As the Sr Billing & Collections Clerk, you will be responsible for accurate and efficient billing processes for customer invoicing and payments as well as ensuring that customer collections are met ...

Beacon Credit Union

Collections Agent

Lynchburg, VA · On-site

$19.10/hr

Provide support for the collections department and branch managers in fulfilling customer requests ... and supervisory experience beneficial. - Strong member service and communication skills a must.

lansing

Collections Analyst

Richmond, VA

Collections Analyst The Collections Analyst is responsible for supporting the Sales team and ... Basic proficiency with Excel and Word Supervisory Responsibility This position has no supervisory ...

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Showing results 21-40

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Virginia

Collections Supervisor information

See Virginia salary details

$30.7K

$58.2K

$108.1K

How much do collections supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for collections supervisor in Virginia is $58,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $64,900.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What are the most commonly searched types of Collections Supervisor jobs in Virginia? The most popular types of Collections Supervisor jobs in Virginia are:
What are popular job titles related to Collections Supervisor jobs in Virginia? For Collections Supervisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Virginia look for? The top searched job categories for Collections Supervisor jobs in Virginia are:
What are popular job titles related to Collections Supervisor jobs in VA? For Collections Supervisor jobs in VA, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Virginia as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $58,218 per year, or $28 per hour.

Foundations and Collections / Collections SME, Mid

CEdge Inc

Springfield, VA • On-site

$19.25 - $26.25/hr

Full-time

Retirement, PTO

Posted 12 days ago

Job description


CEdge has an opportunity for a Foundations and Collections / Collections Subject Matter Expert (SME), Mid, located in CONUS and OCONUS. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels!
CEdge is sourcing a mid-level Foundations and Collections SME for GTLSS. The role supports GEOINT collection requirements and strategies instruction, course maintenance, and technical expertise for learning solution implementation across the NGC curriculum.
Important: Candidates must be willing to travel CONUS and OCONUS.
Detailed Description
A Mid-level Foundations SME shall be able to build upon the knowledge taught at the introductory GEOINT Tradecraft learning level (1000), in order to effectively handle fundamental (2000) GEOINT Tradecraft learning level tasks. At this level the SME shall have a thorough understanding of the concepts and skills related to their content area(s) and can apply these skills in routine and nonroutine situations. They shall be able to apply tradecraft skills through problem-based exercises culminating in exams. They shall demonstrate solid tradecraft skills and an understanding of how their tradecraft contributes to addressing key intelligence questions. A Mid-Level Foundations SME is primarily focused on providing support to Fundamental (2000) GEOINT Tradecraft Learning Level courses, with a secondary focus on Intermediate (3000) GEONT Tradecraft Learning Level courses, both levels within the Foundations and Collections content area.
Primary Responsibilities
• Deliver NGC GEOINT curriculum through approved modalities such as classroom, blended, synchronous/asynchronous online, video, and performance support.
• Complete course preparation and session management activities before, during, and after course delivery, including classroom/session setup, coordination, student support, and closeout activities.
• Support NGC instructor certification, qualification, and sustainment expectations, including course qualification activities and status reporting as required.
• Maintain and update assigned courseware/curriculum materials, including annual or ad hoc maintenance tasks assigned through the NGC Course Task Tracker.
• Provide subject matter expertise to support development, dry-run, pilot, qualification, and launch of new or revised NGC learning solutions.
• Collaborate with Course Managers, Branch Chiefs, Curriculum Advisors, and learning development stakeholders to ensure course continuity, quality, and alignment with approved curriculum.
Required / Desired Qualifications
Education / Knowledge Bachelor's degree in a related field is desired; minimum 5 years of relevant experience is required.
Required Experience Minimum 5 years of experience providing expertise in the applicable GEOINT tradecraft, methodology, technology, or related subject matter area.
Instructor Readiness Department of Defense (DoD) Basic Instructor Certification is part of the LCAT qualification framework; candidates with classroom or adult-learning delivery experience should be prioritized.
Travel Must be willing to travel CONUS and OCONUS.
Desired Experience
• GEOINT Collections Requirements and Strategies, including the RFI Management Cycle, GEOINT Collection Management, and the intelligence profession.
• All-source collection management, imagery analysis, and geospatial analysis exposure.
• Application of collection tradecraft, strategy, methodology, and technology in learning events and problem-based exercises.
Tools / Exposure / Domain Familiarity
• GEOINT Information Management System (GIMS).
• Strategy Designer App and Automated Strategy Theory.
• JEMA, MIST, and all-source data feeds.
• Classroom, virtual, blended, or desk-side training/facilitation environments.
WHAT'S IN IT FOR YOU?
Full Benefits Package
10 Days PTO
6 Sick leaves
11 Federal Holidays
401K
WHO ARE WE?
CEdge Inc is an innovative IT consulting firm, and a strategic business partner. We offer IT solutions to Federal and State government, as well as, Commercial Enterprises throughout the United States. Our main objective is to create an integrity-based culture that takes pride in working as a collaborative team that focuses on growth and is driven by the desire to provide purely ethical services for both our clients and teammates.

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