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Client Onboarding Manager Jobs (NOW HIRING)

Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...

Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and ...

Client Onboarding Manager

Chicago, IL · Remote

$77K - $100K/yr

The Manager, Client Onboarding leads a team of specialists, driving operational excellence and process improvements. This role ensures delivery against strategic objectives while developing team ...

Client Onboarding Manager

Chicago, IL · On-site

$77K - $100K/yr

The Manager, Client Onboarding leads a team of specialists, driving operational excellence and process improvements. This role ensures delivery against strategic objectives while developing team ...

The Manager, Client Onboarding leads a team of specialists, driving operational excellence and process improvements. This role ensures delivery against strategic objectives while developing team ...

Client Onboarding Analyst

Manhattan, NY · On-site

$80K - $110K/yr

The Client Onboarding team a crucial role in ensuring compliance with Know Your Client (KYC ... The manager will consult with senior management to evaluate current methods and develop strategies ...

Client Onboarding Analyst

Manhattan, NY · On-site

$80K - $110K/yr

The Client Onboarding team a crucial role in ensuring compliance with Know Your Client (KYC ... The manager will consult with senior management to evaluate current methods and develop strategies ...

AVP - Client Onboarding

Manhattan, NY · On-site

$80K - $120K/yr

Key Qualifications • 3+ years of client onboarding experience, preferably with institutional clients • Strong project management skills in fast-paced, deadline-driven environments • Excellent ...

Client Onboarding Specialist Location: Remote Employment Type: Full-Time Job Overview We are ... Manage the end-to-end onboarding process for new clients. * Conduct onboarding sessions and ...

Client Onboarding Specialist Location: Remote Employment Type: Full-Time Job Overview We are ... Manage the end-to-end onboarding process for new clients. * Conduct onboarding sessions and ...

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Client Onboarding Manager information

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$39K

$76.6K

$105K

How much do client onboarding manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for client onboarding manager in the United States is $76,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Client Onboarding Manager position, and why are they important?

A Client Onboarding Manager should possess strong project management, communication, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, onboarding software, and workflow management tools is commonly needed, with certifications like PMP or SaaS onboarding training considered advantageous. Exceptional interpersonal skills, attention to detail, and the ability to manage multiple priorities set top performers apart. These competencies ensure a seamless client transition experience, build lasting relationships, and support organizational growth.

What is a Client Onboarding Manager job?

A Client Onboarding Manager is responsible for guiding new clients through the initial setup and integration process when they start using a company's products or services. They ensure a smooth transition by understanding client needs, coordinating internal teams, and addressing any challenges that arise. Their role involves communication, training, and process optimization to enhance customer satisfaction and retention.

What does a typical day look like for a Client Onboarding Manager?

A typical day for a Client Onboarding Manager involves coordinating with internal teams to ensure new clients are set up efficiently, leading onboarding meetings or training sessions, and troubleshooting any issues that might arise during the process. You’ll regularly interact with clients to address questions, gather requirements, and provide updates on their onboarding progress. Collaboration with sales, product, and customer support teams is common, ensuring a smooth handoff and cohesive client experience. This role often requires balancing multiple projects at once, making organization and adaptability key to success.

More about Client Onboarding Manager jobs
What cities are hiring for Client Onboarding Manager jobs? Cities with the most Client Onboarding Manager job openings:
What are the most commonly searched types of Client Onboarding jobs? The most popular types of Client Onboarding jobs are:
What states have the most Client Onboarding Manager jobs? States with the most job openings for Client Onboarding Manager jobs include:
Infographic showing various Client Onboarding Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $76,606 per year, or $36.8 per hour.

Client Onboarding Manager

Alliance HCM

Shenandoah, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago


Job description

Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and leading a high-performing specialist team. Enjoy a competitive pay package.
But that's not all we offer! You can also enjoy these excellent benefits and perks:
  • 100% paid health, vision, dental, life, and LTD insurance
  • 401k with employer match
  • Personal and professional development
  • Help build and shape a great tax team
  • Entrepreneurial culture

This is a full-time, on-site role based in Shenandoah, TX. You'll work traditional business hours, collaborating closely with both your team and cross-functional partners to meet ambitious implementation timelines and support ongoing operational excellence.
MORE ABOUT US
At Alliance, we're on a mission to be the largest independent human capital management (HCM) company in the U.S.! We empower small to mid-sized businesses with our innovative, cloud-based technology and unique single-database platform for managing payroll, HR, benefits, onboarding, and more. As the second-largest privately held payroll provider in the nation, we're dedicated to delivering top-notch HCM solutions. When you join our dynamic team, you'll find more than just a job; you'll be part of a supportive community that celebrates your success and inspires you to reach new heights. Let's grow together and make a lasting impact!
THIS ROLE
As a Client Onboarding Manager, you will start your day by reviewing current case assignments across multiple specialist teams, ensuring workloads are balanced and that project timelines are on track. Throughout the day, you'll work hand-in-hand with Implementation Project Managers to optimize resource allocation and facilitate the seamless execution of enterprise deployments. When high-risk deployments arise, you'll become the go-to escalation point, resolving complex technical challenges and maintaining uncompromising quality standards. You will take full ownership of team training and development, keeping everyone up to speed on the latest Alliance HCM product updates, compliance regulations, and industry best practices. Your day will also include evaluating and refining deployment methodologies, identifying friction points, and leveraging automation tools to scale onboarding operations. Finally, you'll generate and analyze key performance reports, delivering strategic insights and actionable recommendations to senior leadership to continually improve our onboarding process.
Client Onboarding Manager Requirements:
  • 5+ years of experience in SaaS implementation, HR tech, or software deployments
  • 3+ years of direct people management and team leadership experience
  • Deep understanding of capacity planning and resource allocation methodologies
  • Experience using data, CRM platforms, and KPIs to drive measurable process improvement
  • Ability to navigate and de-escalate complex, high-stress project risks

Preferred:
  • Experience managing cross-functional specialist teams across multiple implementation domains simultaneously
  • Familiarity with HCM platforms such as UKG, Ceridian Dayforce, Workday, or iSolved
  • Familiarity with building or standardizing implementation playbooks and operational frameworks

BE OUR NEW CLIENT ONBOARDING MANAGER!
Apply now through our mobile-friendly application and join a team that values innovation, collaboration, and results.