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Vice President Client Onboarding Jobs (NOW HIRING)

HarbourVest

Vice President, Client Onboarding

Boston, MA · Hybrid

$175K - $200K/yr

The Vice President, Client Onboarding directs the daily work of the Client Onboarding team and supervises the onboarding of new and current institutional and private wealth clients across HarbourVest ...

Omnicom

VP, Client Services

Williamsburg, VA · On-site

The Vice President, Client Services typically has the responsibility for managing several clients, works with a high level of independence, grows business, proficiently manages, and develops others ...

Omnicom

VP, Client Services

Williamsburg, VA · On-site

The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive Vice President. They serve as an agency leader, strategically guiding clients ...

Omnicom

VP, Client Services

Williamsburg, VA

The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive Vice President. They serve as an agency leader, strategically guiding clients ...

Omnicom

VP, Client Services

Williamsburg, VA · On-site

The Vice President, Client Services typically has the responsibility for managing several clients, works witha high levelof independence, grows business, proficiently manages, and develops others ...

Adelphi Group

VP, Client Services

Williamsburg, VA · On-site

The Vice President, Client Services is the "face" of Snow Companies and reports to the Senior Vice President or Executive Vice President. They serve as an agency leader, strategically guiding clients ...

New

IQVIA LLC

The VP, Client Services ('VP') is responsible for managing client relationships, delivering projects in alignment with operational excellence standards, and leading account team. VP is accountable ...

IQVIA LLC

VP, Client Services

Providence, RI · On-site

The VP, Client Services ('VP') is responsible for managing client relationships, delivering projects in alignment with operational excellence standards, and leading account team. VP is accountable ...

PerkinElmer

VP, Client Solutions

Raleigh, NC · On-site

$134K - $172K/yr

Job Title VP, Client Solutions Location(s) Raleigh, NC, US Remote - NC This is a full-time salaried position with Project Farma , a PerkinElmer company. The successful candidate will reside in the ...

BNY Mellon

Vice President, Client Enablement

Jersey City, NJ · On-site

$144K - $185K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker ... the client onboarding/transition/conversion experience. To be successful in this role, we're ...

BNY

Vice President, Client Enablement

Lake Mary, FL

$121K - $155K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker ... the client onboarding/transition/conversion experience. To be successful in this role, we're ...

Regard Healthcare

VP, Client Strategy and Operations

$120K - $145K/hr

VP, Client Strategy and Operations Location: Remote Reports To: Chief Executive Officer Department ... Client Onboarding Lead the strategic transition from new-business close to active client engagement.

PerkinElmer

VP, Client Solutions

Raleigh, NC · Remote

$134K - $172K/yr

Job Title VP, Client Solutions Location(s) Raleigh, NC, US Remote - NC This is a full-time salaried position with Project Farma , a PerkinElmer company. The successful candidate will reside in the ...

BNY

Vice President, Client Enablement

Jersey City, NJ

$144K - $185K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker ... the client onboarding/transition/conversion experience. To be successful in this role, we're ...

PerkinElmer

VP, Client Solutions

$141K - $181K/yr

Job Title VP, Client Solutions Location(s) Raleigh, NC, US Remote - NC This is a full-time salaried position with Project Farma , a PerkinElmer company. The successful candidate will reside in the ...

BNY Mellon

Vice President, Client Enablement

Lake Mary, FL · On-site

$121K - $155K/yr

The Vice President, Client Enablement joins our Client Transition team, which focuses on Broker ... the client onboarding/transition/conversion experience. To be successful in this role, we're ...

Robots & Pencils

VP, Client Partner

Seattle, WA · On-site

$157K - $202K/yr

VP, Client Partner Seattle, WA Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise ...

Omnicom

AVP, Client Services

Williamsburg, VA

The Associate Vice President, Client Services is the "face" of Snow Companies and reports to Vice President, Senior Vice President, or Executive Vice President. They serve as an agency leader ...

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Vice President Client Onboarding information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president client onboarding jobs pay per year?

As of Sep 13, 2026, the average yearly pay for vice president client onboarding in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What does a vice president client onboarding do?

A Vice President of Client Onboarding oversees the process of integrating new clients into a company’s products or services, ensuring a smooth, efficient, and positive experience. This role involves managing onboarding teams, developing protocols, collaborating with sales and operations, and addressing client needs to foster long-term relationships. The VP is responsible for optimizing onboarding workflows, implementing best practices, and driving continuous improvement to enhance customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a vice president client onboarding?

To thrive as a Vice President Client Onboarding, you need deep knowledge of onboarding processes, project management, compliance, and a relevant bachelor’s or master’s degree. Familiarity with CRM systems, workflow management tools, and regulatory compliance platforms is typically required. Exceptional leadership, client relationship management, and problem-solving abilities set top performers apart in this role. These skills ensure seamless client transitions, regulatory adherence, and high client satisfaction, which are vital for business growth and retention.

What are some common challenges faced by a vice president client onboarding, and how can candidates prepare to overcome them?

A Vice President of Client Onboarding often navigates challenges such as aligning cross-functional teams, managing complex client expectations, and ensuring a seamless transition from sales to active service. Candidates should be adept at stakeholder management, process improvement, and conflict resolution. Additionally, familiarity with industry regulations and the ability to implement scalable onboarding frameworks are crucial. Preparing by gaining experience in project management and developing strong communication skills can help overcome these common hurdles.

What is the difference between Vice President Client Onboarding vs Client Success Manager?

AspectVice President Client OnboardingClient Success Manager
CredentialsBachelor's degree, often advanced degrees, leadership experienceBachelor's degree, experience in customer success or account management
Work EnvironmentStrategic leadership, executive meetings, cross-department collaborationCustomer-facing, account management, support teams
Employer & Industry UsageUsed in large corporations, SaaS, financial servicesCommon across tech, SaaS, and service industries
Search & Comparison IntentUnderstanding executive roles in onboarding processesManaging customer relationships and retention

The Vice President Client Onboarding focuses on strategic leadership and overseeing onboarding at an executive level, often managing teams and aligning onboarding with company goals. In contrast, a Client Success Manager handles day-to-day customer relationships, ensuring client satisfaction and retention. Both roles are vital but differ in scope, responsibilities, and seniority within the onboarding and customer success ecosystem.

What cities are hiring for Vice President Client Onboarding jobs?

Cities with the most Vice President Client Onboarding job openings:

What are the most commonly searched types of Client Onboarding jobs?

The most popular types of Client Onboarding jobs are:

What states have the most Vice President Client Onboarding jobs?

States with the most job openings for Vice President Client Onboarding jobs include:

What are popular job titles related to Vice President Client Onboarding jobs?

For Vice President Client Onboarding jobs, the most frequently searched job titles are:

Vice President Client Onboarding jobs near you
Infographic showing various Vice President Client Onboarding job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

Vice President, Client Onboarding

Boston, MA • On-site

HarbourVest Partners, LLC
Investment Clubs and Venture Capital Companies • 201 - 500 employees
Learn more about HarbourVest Partners, LLCexternal

$175K - $200K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Manage the daily onboarding processes for institutional and private wealth investors involved with HarbourVest's fund products

  • Ensure onboarding activities are carried out accurately, efficiently, and within established timelines and service standards

  • Partner with internal teams and external service providers to coordinate onboarding activities and resolve issues

Job description

Job Description Summary
For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.
In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.
We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.
HarbourVest is an equal opportunity employer.
This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.
The Vice President, Client Onboarding directs the daily work of the Client Onboarding team and supervises the onboarding of new and current institutional and private wealth clients across HarbourVest's fund products. They make sure onboarding processes are performed accurately, efficiently, and meet the established service standards. As a senior partner to investors, internal participants, and third-party administrators, the Vice President resolves complex onboarding challenges, fosters team development, and advances operational excellence to ensure a seamless and high-quality client experience.
The successful candidate will be a highly collaborative leader who combines strong client service orientation with operational expertise and sound judgment. They will possess a client-first approach, consistently advocating for the investor experience while balancing business requirements, risk management, and operational effectiveness. They will excel in developing high-performing teams, managing competing priorities, and fostering a culture of continuous improvement and accountability.
The ideal candidate is someone who has:
  • A consistent track record of leading client onboarding, investor operations, or client service teams within financial services
  • A client-first approach and a passion for delivering an exceptional onboarding experience
  • Strong leadership experience with a demonstrated ability to lead, coach, and develop high-performing teams
  • Exceptional relationship management and collaborator coordination skills
  • Strong operational, analytical, and problem-solving capabilities with program management experience
  • Experience improving processes, enhancing controls, and driving operational efficiencies
  • The ability to balance multiple priorities in a fast-paced environment while maintaining a high standard of quality
  • Excellent written and verbal communication skills
  • Strong knowledge of private markets, alternative investments, or asset management
  • Proficiency with CRM platforms, workflow technologies, and Microsoft 365 applications

What you will do:
  • Direct and guide the Client Onboarding team, delivering coaching, mentorship, and performance evaluation to encourage individual and team progress
  • Manage the daily onboarding processes for institutional and private wealth investors involved with HarbourVest's fund products
  • Ensure onboarding activities are carried out accurately, efficiently, and within established timelines and service standards
  • Monitor team capacity, workload distribution, and performance metrics to support effective execution and positive client outcomes
  • Serve as a resource for complex onboarding issues, partner concerns, and operational challenges
  • Partner with Investor Relations, Investments, Legal, Compliance, Tax, Treasury, Accounting, Marketing, and Custom Solutions to coordinate onboarding activities and resolve issues
  • Review onboarding activities to ensure adherence to policies, procedures, and regulatory requirements
  • Drive process improvement initiatives focused on efficiency, consistency, risk mitigation, and service quality
  • Develop and maintain reporting, metrics, and operational dashboards to monitor team performance and onboarding outcomes
  • Manage relationships with third-party administrators and external service providers supporting onboarding activities
  • Act as the main point of contact for issues, exception processing, and new product launches

Education Preferred
  • Bachelor of Arts or Science (BS/BA) or equivalent experience

Experience
  • 10+ years experience in financial services preferably in private equity

Base Salary Range
$175,000.00 - $200,000.00
This USD base salary range represents only one component of total compensation for this role and is provided in accordance with local requirements. This role is eligible for a discretionary annual bonus, which is determined based on individual and overall firm performance. In addition to salary and bonus, total compensation may include eligibility for long-term reward programs and a comprehensive total rewards package that may include retirement, health, insurance, paid time off, and wellness programs. Our total rewards offerings are influenced by several business factors, and eligibility for certain components will vary by position and geography. Please note the posted ranges do not apply outside the U.S. and should not be converted to other currencies as a proxy for compensation in other countries.

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