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Vice President Client Onboarding Jobs (NOW HIRING)

Omnicom Health

AVP Client Services

Williamsburg, VA · On-site

The Associate Vice President, Client Services is the "face" of Snow Companies and reports to Vice President, Senior Vice President, or Executive Vice President. They serve as an agency leader ...

Snow Companies

AVP Client Services

Williamsburg, VA · On-site

The Associate Vice President, Client Services is the "face" of Snow Companies and reports to Vice President, Senior Vice President, or Executive Vice President. They serve as an agency leader ...

BNY

Vice President, Client Processing

Pittsburgh, PA

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization ...

BNY

Vice President, Client Processing

Pittsburgh, PA

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization ...

BNY

Vice President, Client Processing

Pittsburgh, PA

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization ...

BNY

Vice President, Client Processing

Pittsburgh, PA · On-site

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization ...

BNY

Vice President, Client Processing

Pittsburgh, PA

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization ...

BNY

Vice President, Client Processing

Pittsburgh, PA · On-site

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization ...

BNY

Vice President, Client Processing

Pittsburgh, PA

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

BNY

Vice President, Client Processing

Pittsburgh, PA

The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

The TCW Group

VP/SVP, Client Administration

Los Angeles, CA · On-site

$149K - $191K/yr

Position Summary The VP/SVP, Client Administration will be responsible for managing and coordinating all client lifecycle events including onboarding, terminations, consolidations and amendments to ...

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All JobsVice President Client Onboarding Jobs

Vice President Client Onboarding information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president client onboarding jobs pay per year?

As of Jun 16, 2026, the average yearly pay for vice president client onboarding in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President Client Onboarding, and why are they important?

To thrive as a Vice President Client Onboarding, you need deep knowledge of onboarding processes, project management, compliance, and a relevant bachelor’s or master’s degree. Familiarity with CRM systems, workflow management tools, and regulatory compliance platforms is typically required. Exceptional leadership, client relationship management, and problem-solving abilities set top performers apart in this role. These skills ensure seamless client transitions, regulatory adherence, and high client satisfaction, which are vital for business growth and retention.

What are some common challenges faced by a Vice President of Client Onboarding, and how can candidates prepare to overcome them?

A Vice President of Client Onboarding often navigates challenges such as aligning cross-functional teams, managing complex client expectations, and ensuring a seamless transition from sales to active service. Candidates should be adept at stakeholder management, process improvement, and conflict resolution. Additionally, familiarity with industry regulations and the ability to implement scalable onboarding frameworks are crucial. Preparing by gaining experience in project management and developing strong communication skills can help overcome these common hurdles.

What does a Vice President of Client Onboarding do?

A Vice President of Client Onboarding oversees the process of integrating new clients into a company’s products or services, ensuring a smooth, efficient, and positive experience. This role involves managing onboarding teams, developing protocols, collaborating with sales and operations, and addressing client needs to foster long-term relationships. The VP is responsible for optimizing onboarding workflows, implementing best practices, and driving continuous improvement to enhance customer satisfaction and retention.

What is the difference between Vice President Client Onboarding vs Client Success Manager?

AspectVice President Client OnboardingClient Success Manager
CredentialsBachelor's degree, often advanced degrees, leadership experienceBachelor's degree, experience in customer success or account management
Work EnvironmentStrategic leadership, executive meetings, cross-department collaborationCustomer-facing, account management, support teams
Employer & Industry UsageUsed in large corporations, SaaS, financial servicesCommon across tech, SaaS, and service industries
Search & Comparison IntentUnderstanding executive roles in onboarding processesManaging customer relationships and retention

The Vice President Client Onboarding focuses on strategic leadership and overseeing onboarding at an executive level, often managing teams and aligning onboarding with company goals. In contrast, a Client Success Manager handles day-to-day customer relationships, ensuring client satisfaction and retention. Both roles are vital but differ in scope, responsibilities, and seniority within the onboarding and customer success ecosystem.

What cities are hiring for Vice President Client Onboarding jobs? Cities with the most Vice President Client Onboarding job openings:
What are the most commonly searched types of Client Onboarding jobs? The most popular types of Client Onboarding jobs are:
What states have the most Vice President Client Onboarding jobs? States with the most job openings for Vice President Client Onboarding jobs include:
What job categories do people searching Vice President Client Onboarding jobs look for? The top searched job categories for Vice President Client Onboarding jobs are:
Vice President Client Onboarding jobs near you
Infographic showing various Vice President Client Onboarding job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 3% Temporary, and 24% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

AVP Client Services

Omnicom Health

Williamsburg, VA • On-site

Full-time

Posted 6 days ago

Job description

Associate Vice President
Client Services
JOB SUMMARY:
The Associate Vice President, Client Services is the "face" of Snow Companies and reports to Vice President, Senior Vice President, or Executive Vice President. They serve as an agency leader, strategically guiding clients to achieve their communication and business objectives, fostering brand growth through deep category knowledge, strategic marketing acumen, value-added relationships, and a genuine passion for patients. An Associate Vice President, Client Services typically has the responsibility for managing several clients, works with a high level of independence, grows business, proficiently manages and develops others, has deep operational knowledge, fosters collaborative cross-functional teams, and exhibits strong strategic leadership.
Snow's business is centered around the patient journey, and the Associate Vice President, Client Services like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of our patients and caregivers. The Associate Vice President, Client Services must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.
Objectives:
  1. CLIENT RELATIONSHIP: Develop andmaintain meaningful and productive client relationships at all levels to ensure that strategic recommendations and tactical deliverables surpass client expectations. Initiate ongoing communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met, and provide strategic counsel. Contribute to the overall client financial management and establish and meet internal client revenue targets. Provide proactive counsel on external marketplace, competitive pressures, and brand influences, sell agency expertise, gain consensus on patient programs, and develop strategic initiatives.
  2. STRATEGY: Work with clients to drive strategic efforts that solve their business and communications problems. Propose ideas and strategies to capitalize on new opportunities and influence decision-making. The Associate Vice President, Client Servicesdemonstratesthe expertise that the client relies on for innovation and strategic counsel within the patient community including a strong grasp of digital trends in healthcare and the ability to interpret reports leveraging brand knowledge for client insight generation. The Associate Vice President, Client Services will maintain a strong market knowledge of existing competition and pipeline products in brand category.

With a passion for the patients and acquiring knowledge, the Associate Vice President, Client Services is knowledgeable in brand, category, industry, and communication trends and proactively shares knowledge and point of view.
  1. ORGANIC GROWTH: Drive a business-building orientation on account teams, secure organic growth opportunities, actively pursue and engage prospective clients toacquirenew business and build agency partnership opportunities.
  2. MENTORING: Effectively lead and support employee-engagement opportunities and foster cross-discipline relationships to better our agency's culture, resources, talent development, and marketplace position. Set clear performance expectations, communicate alignment between individual roles and overall organizational strategy, and deliver on employee value proposition. Support andleveragetalent programs and initiatives.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
The Associate Vice President, Client Services must be able to perform the following essential duties and functions:
  • Conduct regular meetings with the Account Team. Maintain close contact with everyone on the team and is aware of all ongoing projects. Provide support, guidance, and resources as necessary
  • Manage product strategy and ensure tactical implementation relating to product strategy
  • Provide short- and long-term direction relating to product strategy
  • Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
  • Confer with Account Team for internal issue resolutions related to team dynamics
  • Mentor, review ongoing performance results, and identify needs or development of team members. Implement coaching or mentoring partnerships as appropriate
  • Keep Senior Leadership apprised of key issues regarding account status
  • Manage the workload of the team members assigned to the brand, ensuring that all tactics contained in the SOW are being executed in a strategic and timely manner
  • Ensure that account team is trained appropriately with respect to writing contact reports, creative work plans, strategic points of view, agency processes, and brand market knowledge
  • Maintain a strong market knowledge of existing competition and pipeline products in brand category
  • Review and approve all materials before client review
  • Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
  • Flawless management of account finances, including forecast, income generation, and reporting to Senior Leadership within accounts
  • Partner and collaborate with Creative Team (in terms of brand strategy) for development of materials
  • Analyze business developments within brand/disease category, as well as competitive landscape in order to identify, and propose new areas for business growth
  • Lead development of strategic recommendations to clients and look for opportunities to "upsell" Snow's programs and services
  • Manage multiple accounts
  • Flawless management of account finances, including forecast, income generation, and reporting to Senior Leadership
  • Develop SOWs for clients
  • Prepare for and attend strategic planning meetings with clients
  • Develop internal processes and procedures for best practices across company

Travel is a requirement of this role.
The AVP may be asked to perform additional duties and responsibilities consistent with those listed above based upon business needs.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, or feel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
PATIENT PRIVACY:
The core of our business is working with patients. It is most likely that you will come in
contact with personally identifiable information (PII) and personal health information (PHI) of patients living with chronic illness. The AVP, Client Services will be required to successfully complete and adhere to training courses that include, but are not limited to:
  • Snow Policy Training
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Adverse Event (AE) Reporting Training
  • The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations
  • Privacy and Data Security

QUALIFICATIONS AND EXPERIENCE:
  • 6+ years of pharma or healthcare advertising; Patient experience preferred
  • Strong communication/presentation skills
  • Ability to craft presentations (new business, creative, tactical, strategy, selling)
  • Ability to travel
  • Significant background in pharmaceutical advertising; Account Services
  • Ability to lead a team
  • Strong mentoring and coaching skills
  • Entrepreneurial skill at organically building business
  • Management experience
  • Proficient in Microsoft PowerPoint, Excel, and Word.

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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