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Vice President Client Onboarding Jobs (NOW HIRING)

Robots and Pencils

VP, Client Partner

Philadelphia, PA · On-site

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise engagements: owning the work itself, deepening client trust, and contributing to the firm's offerings ...

Robots and Pencils

VP, Client Partner

Philadelphia, PA · On-site

Position Overview As a VP, Client Partner, you lead delivery and growth on assigned enterprise engagements: owning the work itself, deepening client trust, and contributing to the firm's offerings ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

Skyword

Vice President, Client Partner

Boston, MA · On-site +1

Vice President, Client Partner Department: Professional Services Employment Type: Full Time ... you own the full client lifecycle-from onboarding to performance to retention. Core ...

BNY

Vice President, Client Enablement

Pittsburgh, PA

We're seeking a future team member for the role of Vice President - Client Enablement to join our ... Resolves complex client onboarding/transition/conversion issues. To be successful in this role, w ...

New

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

Quavo, Inc.

Vice President, Client Processing

Phoenix, AZ · On-site

$150 - $230/hr

Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation ... escalations, support onboarding of new clients, and align with other company VPs. Required ...

New

Quavo, Inc.

Vice President, Client Processing

Tempe, AZ · On-site

$180 - $240/hr

Quavo is seeking a Vice President of Client Processing to lead the back‑office dispute operation ... escalations, support onboarding of new clients, and align with other company VPs. Required ...

First Due

VP, Client Success

$200K - $225K/yr

Job Title: VP, Client Success Location : Remote - US Only Country : United States Department ... onboarding through renewal and expansion. * Serve as the standard-bearer for First Due values and ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

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All JobsVice President Client Onboarding Jobs

Vice President Client Onboarding information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president client onboarding jobs pay per year?

As of Aug 7, 2026, the average yearly pay for vice president client onboarding in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a vice president client onboarding?

To thrive as a Vice President Client Onboarding, you need deep knowledge of onboarding processes, project management, compliance, and a relevant bachelor’s or master’s degree. Familiarity with CRM systems, workflow management tools, and regulatory compliance platforms is typically required. Exceptional leadership, client relationship management, and problem-solving abilities set top performers apart in this role. These skills ensure seamless client transitions, regulatory adherence, and high client satisfaction, which are vital for business growth and retention.

What are some common challenges faced by a vice president client onboarding, and how can candidates prepare to overcome them?

A Vice President of Client Onboarding often navigates challenges such as aligning cross-functional teams, managing complex client expectations, and ensuring a seamless transition from sales to active service. Candidates should be adept at stakeholder management, process improvement, and conflict resolution. Additionally, familiarity with industry regulations and the ability to implement scalable onboarding frameworks are crucial. Preparing by gaining experience in project management and developing strong communication skills can help overcome these common hurdles.

What does a vice president client onboarding do?

A Vice President of Client Onboarding oversees the process of integrating new clients into a company’s products or services, ensuring a smooth, efficient, and positive experience. This role involves managing onboarding teams, developing protocols, collaborating with sales and operations, and addressing client needs to foster long-term relationships. The VP is responsible for optimizing onboarding workflows, implementing best practices, and driving continuous improvement to enhance customer satisfaction and retention.

What is the difference between Vice President Client Onboarding vs Client Success Manager?

AspectVice President Client OnboardingClient Success Manager
CredentialsBachelor's degree, often advanced degrees, leadership experienceBachelor's degree, experience in customer success or account management
Work EnvironmentStrategic leadership, executive meetings, cross-department collaborationCustomer-facing, account management, support teams
Employer & Industry UsageUsed in large corporations, SaaS, financial servicesCommon across tech, SaaS, and service industries
Search & Comparison IntentUnderstanding executive roles in onboarding processesManaging customer relationships and retention

The Vice President Client Onboarding focuses on strategic leadership and overseeing onboarding at an executive level, often managing teams and aligning onboarding with company goals. In contrast, a Client Success Manager handles day-to-day customer relationships, ensuring client satisfaction and retention. Both roles are vital but differ in scope, responsibilities, and seniority within the onboarding and customer success ecosystem.

What cities are hiring for Vice President Client Onboarding jobs? Cities with the most Vice President Client Onboarding job openings:
What are the most commonly searched types of Client Onboarding jobs? The most popular types of Client Onboarding jobs are:
What states have the most Vice President Client Onboarding jobs? States with the most job openings for Vice President Client Onboarding jobs include:
What job categories do people searching Vice President Client Onboarding jobs look for? The top searched job categories for Vice President Client Onboarding jobs are:
Vice President Client Onboarding jobs near you
Infographic showing various Vice President Client Onboarding job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

VP, Client Partner

Robots and Pencils

Philadelphia, PA • On-site

Full-time

Re-posted 8 days ago

Job description

Company Overview
Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there.
We've earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship.
Position Overview
As a VP, Client Partner, you lead delivery and growth on assigned enterprise engagements: owning the work itself, deepening client trust, and contributing to the firm's offerings and IP. You work alongside SVP, Client Partners on broader strategy and pursuits.
Why This Role Matters
This is where strategy meets execution at Robots and Pencils. On the accounts you own, you set the direction, lead the work, and drive the next opportunity. We ship production-ready AI in 30 to 45 days; that pace holds only when someone runs an account like their own, sweats the details, and has the courage to surface trade-offs before they cost the result.
What You'll Do
Account Ownership & Delivery
  • Shape account strategy and set the vision for where each engagement goes next, aligning cross-workstream goals to client outcomes.
  • Own delivery end-to-end on assigned engagements, with accountability for client outcomes, timeline, quality, and target revenue and margin.
  • Drive the program operations that protect both impact and profitability (estimating, pricing, resource planning, risk and scope), bringing the bigger calls to your SVP, Client Partner when course corrections are needed.

Client Trust & Growth
  • Build trusted relationships with client stakeholders, including executive sponsors, and translate progress, trade-offs, and decisions into the business terms that build confidence and earn renewal.
  • Drive expansion within assigned accounts: define the vision, lead proposals, and own the path from opportunity to close, drawing on Sales and your SVP, Client Partner when it helps.
  • On qualified new-logo pursuits, you carry the load for Sales: scoping, proposal development with Solution Architects, team composition, pricing, and deal review.

Firm Building & Growth
  • Coach Delivery Managers, attract high-potential talent into your engagements, and support the pipeline of future Client Partners.
  • Contribute reusable IP, frameworks, and best practices from your work that lift other engagements across Robots and Pencils.
  • Stay current on AI, cloud, and applied-AI patterns, and bring fresh thinking into how we deliver and how we sell.

What You'll Bring
  • 8-10 years in consulting, digital, or AI and technology services, including delivery of leadership on enterprise programs with P&L visibility.
  • A track record growing accounts through trusted executive-level relationships and expansion within assigned clients.
  • Depth in digital product, cloud (AWS preferred), data and AI, with the ability to connect technology to measurable business outcomes.
  • Hands-on account operations across program governance, estimating, forecasting, utilization, and margin management.
  • Demonstrated coaching of senior individual contributors and emerging leaders, with the credibility to attract talent to your engagements.
  • Recognized expertise in delivery or a client domain that lets you influence client direction and shape practice standards.
  • Willingness to travel regularly to meet clients where they work.

Helpful Extras and Unique Skills
  • Certifications such as PMP, Agile, or SAFe. Outcomes still matter most.
  • Vertical depth in one or more Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, or Manufacturing.
  • Experience leading delivery of AI co-worker, agentic, or applied-AI engagements.
  • Experience scoping or closing new business in partnership with Sales and SVP, Client Partners.

You'll Do Well Here if You Are
  • A doer. You see something broken and fix it. You'd rather move on clarity than wait for certainty.
  • A fast learner who knows you don't know everything. The AI landscape changes weekly. You're senior enough to know better and curious enough to keep learning anyway.
  • Direct in a way that makes the work better. You give honest feedback. You'd rather have the hard conversation than blow smoke.
  • Obsessed with craft. You know genius is in the details. You ship exceptional, not perfect, and you don't put your name on work you wouldn't stand behind.
  • Built for ownership. You honor commitments, admit mistakes fast, and back your teammates when a decision costs something. No handoffs, no finger-pointing.
  • All in. You treat clients' businesses like your own. You take the work seriously without taking yourself seriously.
  • Resourceful when the budget, timeline, or team is tight. Constraints don't slow you down. They sharpen you.
  • Glad to be in the room with people who care as much as you do. Our teams average fifteen-plus years of experience. We hire people who push each other to do better work.
  • Brave in the room. You raise risks and trade-offs early on the engagement, and you bring the bigger calls to your SVP, Client Partner before they need to be reversed. You'd rather have the hard conversation today than the harder one next month.

Apply