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Vice President Client Onboarding Jobs (NOW HIRING)

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... In partnership with Relationship Managers and other Team Members, execute new client onboarding and ...

First Due

VP, Client Success

$200K - $225K/yr

Job Title: VP, Client Success Location : Remote - US Only Country : United States Department ... onboarding through renewal and expansion. * Serve as the standard-bearer for First Due values and ...

Skyword

Vice President, Client Partner

Boston, MA · On-site +1

Vice President, Client Partner Department: Professional Services Employment Type: Full Time ... you own the full client lifecycle-from onboarding to performance to retention. Core ...

Socket.dev

VP, Client Partnerships

Chicago, IL · On-site

$140 - $200/hr

VICE PRESIDENT, CLIENT PARTNERSHIPS * This is an individual contributor role located in Chicago, IL. Summary: GSTV is looking for VP, Client Partnerships candidates with a demonstrated history of ...

First Due

VP, Client Success

$200K - $225K/yr

Job Title: VP, Client Success Location : Remote - US Only Country : United States Department ... onboarding through renewal and expansion. * Serve as the standard-bearer for First Due values and ...

BNY

Vice President, Client Operations

Lake Mary, FL · On-site

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

Orchestra

Vice President, Client Finance

New York, NY · Hybrid

ABOUT THIS ROLE The Vice President, Client Finance serves as a strategic finance partner to leadership across a vertical within Orchestra.This role is responsible for financial oversight, operational ...

Orchestra

Vice President, Client Finance

New York, NY · On-site

ABOUT THIS ROLE The Vice President, Client Finance serves as a strategic finance partner to leadership across a vertical within Orchestra.This role is responsible for financial oversight, operational ...

Mondo

Vice President, Client Experience

Manhattan, NY · Remote

$200K - $250K/yr

Vice President, Client Experience, location is Remote. Job Title: Vice President, Client Experience Location-Type: Remote with 20-25% travel; Eastern Time preferred Start Date Is: ASAP Duration:

BNY

Vice President, Client Operations

Lake Mary, FL · On-site

Vice President, Client Operations At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the ...

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Vice President Client Onboarding information

See salary details

$43.5K

$157.5K

$277.5K

How much do vice president client onboarding jobs pay per year?

As of Aug 23, 2026, the average yearly pay for vice president client onboarding in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What does a vice president client onboarding do?

A Vice President of Client Onboarding oversees the process of integrating new clients into a company’s products or services, ensuring a smooth, efficient, and positive experience. This role involves managing onboarding teams, developing protocols, collaborating with sales and operations, and addressing client needs to foster long-term relationships. The VP is responsible for optimizing onboarding workflows, implementing best practices, and driving continuous improvement to enhance customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a vice president client onboarding?

To thrive as a Vice President Client Onboarding, you need deep knowledge of onboarding processes, project management, compliance, and a relevant bachelor’s or master’s degree. Familiarity with CRM systems, workflow management tools, and regulatory compliance platforms is typically required. Exceptional leadership, client relationship management, and problem-solving abilities set top performers apart in this role. These skills ensure seamless client transitions, regulatory adherence, and high client satisfaction, which are vital for business growth and retention.

What are some common challenges faced by a vice president client onboarding, and how can candidates prepare to overcome them?

A Vice President of Client Onboarding often navigates challenges such as aligning cross-functional teams, managing complex client expectations, and ensuring a seamless transition from sales to active service. Candidates should be adept at stakeholder management, process improvement, and conflict resolution. Additionally, familiarity with industry regulations and the ability to implement scalable onboarding frameworks are crucial. Preparing by gaining experience in project management and developing strong communication skills can help overcome these common hurdles.

What is the difference between Vice President Client Onboarding vs Client Success Manager?

AspectVice President Client OnboardingClient Success Manager
CredentialsBachelor's degree, often advanced degrees, leadership experienceBachelor's degree, experience in customer success or account management
Work EnvironmentStrategic leadership, executive meetings, cross-department collaborationCustomer-facing, account management, support teams
Employer & Industry UsageUsed in large corporations, SaaS, financial servicesCommon across tech, SaaS, and service industries
Search & Comparison IntentUnderstanding executive roles in onboarding processesManaging customer relationships and retention

The Vice President Client Onboarding focuses on strategic leadership and overseeing onboarding at an executive level, often managing teams and aligning onboarding with company goals. In contrast, a Client Success Manager handles day-to-day customer relationships, ensuring client satisfaction and retention. Both roles are vital but differ in scope, responsibilities, and seniority within the onboarding and customer success ecosystem.

What cities are hiring for Vice President Client Onboarding jobs?

Cities with the most Vice President Client Onboarding job openings:

What are the most commonly searched types of Client Onboarding jobs?

The most popular types of Client Onboarding jobs are:

What states have the most Vice President Client Onboarding jobs?

States with the most job openings for Vice President Client Onboarding jobs include:

What job categories do people searching Vice President Client Onboarding jobs look for?

The top searched job categories for Vice President Client Onboarding jobs are:

Vice President Client Onboarding jobs near you
Infographic showing various Vice President Client Onboarding job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

AVP/VP, Client Service Manager

cathaybank

El Monte, CA

$100K - $115K/yr

Full-time

Re-posted 27 days ago

Job description

GENERAL SUMMARY

The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and is critical to enhancing the overall client experience at Cathay Bank for our commercial banking and assigned clients.

DIRECT REPORTS

The incumbent may have one or more direct report –Client Service Officer(s)

ESSENTIAL FUNCTIONS

  • Execute transactions and approvals, focusing on operational excellence and due diligence.
  • Retain and grow relationships by serving as the primary contact for clients as it relates to relationship management activities, day-to-day transactions and service-related matters.
  • In partnership with Relationship Managers and other Team Members, execute new client onboarding and implementation of products and services.
  • Recommend, cross-sell, and coordinate the implementation of all deposit, treasury management, wealth, and international products and services that best compliment the client and their business.
  • Proactively and professionally manage complex client servicing needs and provide prompt follow-up.
  • Quickly and efficiently resolve client concerns, assist team members, and appropriately escalate complex or sensitive matters. 
  • Accountable for the satisfaction, retention, and growth of a portfolio through client ownership.
  • Consistently engage with assigned clients to measure service levels, learn more about the client and their business, schedule appointments and discuss new opportunities.
  • Internally, develop cross divisional relationships and collaborate with partners to fully understand client needs and provide the best client centric solutions.
  • Exhibit confidence in identifying, evaluating, and managing decisions/situations to limit Risk to the Bank while proactively managing client expectations.
  • Approves check, wires, and client requests within assigned authority limits.
  • Maintain the integrity of client data within all bank files and systems. 
  • Onboard, cross train and effectively coach New Team members and direct reports.
  • Participate or lead divisional and area projects and initiatives as appropriate.


QUALIFICATIONS

  • Education: College degree in business-related discipline preferred but not required.
  • Experience:  
    • 3- 5 or more years of experience at a mid-size or large lending institution in a similar or parallel role. 
    • Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc.), CRM, and Lending Systems.
    • Experience with FIS Platform preferable but not required.
    • Strong knowledge of products and services typically offered to commercial clients. 
    • Strong knowledge of Banking Operations, Treasury Management, Wealth Management, Credit Products and Underwriting Guidelines.
    • Work independently, effectively, and concurrently manage competing priorities.
  • Skills/Ability: 
    • Ability to manage, prioritize, plan, and develop strategic plans for the department.
    • Works with an appropriate sense of urgency and immediacy.
    • Strong professional verbal, written, and presentation skills.
    • Strong knowledge and understanding of applicable business organizations.
    • Full knowledge of standard business software; demonstrated project management, organizational and analytical skills.
    • Strong interpersonal and customer service skills. 
    • Strong personal attributes to complete goals and resolve issues in a competitive and changing environment.
    • Ability to work collaboratively with team members.
    • Must be familiar with and in compliance with all applicable bank regulations, and adhere to bank policies, procedures, and processes.

OTHER DETAILS


AVP: $80K – $100K / year

VP: $100K - $115K / year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

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